Docusign – CEO and leadership no longer values tenured reps and tends to hire external leaders who rely on tenured reps to train external sales reps who have are significantly paid more than top performing, tenured reps. Also, MDR gets paid a base salary that is pretty much the same as AE's. Sad times. | Comparably

Docusign – CEO and leadership no longer values tenured reps and tends to hire external leaders who rely on tenured reps to train external sales reps who have are significantly paid more than top performing, tenured reps. Also, MDR gets paid a base salary that is pretty much the same as AE's. Sad times.

Docusign Claimed Company
Docusign brings agreements to life. More than 1.5 million customers and more than a billion people in more than 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With its Docusign IAM platform, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign IAM, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and Contract Lifecycle Management. https://www.docusign.com/products/electronic-signature read more
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CEO and leadership no longer values tenured reps and tends to hire external leaders who rely on tenured reps to train external sales reps who have are significantly paid more than top performing, tenured reps. Also, MDR gets paid a base salary that is pretty much the same as AE's. Sad times.

What is most positive about the culture and environment at your company?

Loyalty. Many tenured employees are loyal to other OG's and are very support eachother. Also, many employees across the company want to see others succeed and mentor others across different segments/orgs.

What do you like best about the leadership team?

Some leaders genuienly care and go over and beyond to help reps who are struggling. Leadership also recognizes that DocuSign made many mistakes during the pandemic and acknowledge the lack of support from the XDR org.

What do your coworkers need to improve and how could you work together better?

Instead of being hyperfocused on hitting quota and accelerators as quickly as possible by selling BAD deals, take a step back and run a thorough discovery call. Way too many bad deals being sold which creates a bad customer experience and directly impacts the install org.

What did you like most about the interview process?

Recruiting scheduled several interviews w/ different teams to help determine where to place me based on skillsets. Leaders on other teams also offered to help me prep for promo interviews and advocated for my promo. Felt very supported but this was also pre-pandemic, so things could have changed.

Why do you feel undervalued and what would make you feel better about your compensation?

It's not my job to spend majority of my time training or providing collateral for external reps and external leaders when I've been at the company for years and make significantly less than external hires, especially when im a top performer. Increase SMB AE pay, not MDRs have it easy.

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