Included Health – Their customer service is severely lacking in every area. Their website is difficult to navigate and could be far more efficient. They definitely do not have the customer in mind and when it is for mental health you would think they are more compassionate and accommodating.

Included Health is a new kind of healthcare company that delivers personalized all-in-one healthcare to millions of people nationwide. We provide healthcare access, answers, and advocacy through a modern experience designed to treat people better — mind, body, and wallet. It’s all included: comprehensive virtual and in-person care, system-wide navigation and care coordination, and 24/7 support for every clinical and administrative need. Our members see better doctors, experience better outcomes, and have more healthy days, all at lower cost. read more

EMPLOYEE PARTICIPANTS: 109

TOTAL RATINGS: 1411

CEO: Owen Tripp

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Their customer service is severely lacking in every area. Their website is difficult to navigate and could be far more efficient. They definitely do not have the customer in mind and when it is for mental health you would think they are more compassionate and accommodating.