Included Health Employee Reviews
Out of 156 Included Health employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Included Health improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Included Health compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 39% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
You are allowed autonomy to do your job.
Truly a one of a kind leadership team steers the future of so many hard working dedicated individuals at Grand Rounds by Included Health. They are forward thinking, innovative and committed to the idea of growing and changing whenever and however necessary to achieve success.
Open door policy, all are respectful and inspirational.
Feedback and always there for us
Very clear, very transparent. Courageous, mission-based and accessible.
What does the leadership team need to get better at?
Everything in care of employees
Lack of strategy, action, planning, leadership
Review from Engineering Dept
What is the best part about your compensation package?
Free healthcare if utilizing Included Health Services
No cost for insurance (employee only plan)
Bonuses and extra pay are great
Everything is competitive in the benefits package.
Compensation shows the value of hard working employees to GRH.
Why do you feel undervalued and what would make you feel better about your compensation?
No 401k match at all
No 401k match despite good financials, no cost of living raises, and generally pays below market.
Review from Engineering Dept
$250 for insurance, 1/2 of minimum high deductible coverage
Review from Engineering Dept
Raises don't come often (if at all). Benefits are definitely getting better.
Review from Operations Dept
Having to cover your own time off is not a benefit. And our pay grade does not match what the market is paying for similar positions in Member Support
What are some of the best things about your team?
Coworks are all professional with great experience.
The other clinicians are talented and dedicated.
The team i work with goes above and beyond to assist each other. We have all been set up to fail but we dont let that keep us from assisting each other and trying.
Very responsive and all on the same team
Excellent company mission, company values sounds good on paper but arent executed well
What do your coworkers need to improve and how could you work together better?
The environment is a scrum with immature people trying to stand out and advance their careers, thinking the louder and pushier they are the better
Waste of time always everyone
Too many committees that seek consensus without making a decision. Once a decision is made, not well communicated. People don't step forward to fill the void -- they wait to be told to do something, especially in terms of social/culture.
Review from Engineering Dept
Collaboration between teams is horrid
Review from Engineering Dept
What is most positive about the culture and environment at your company?
Remote first, flexible schedule, smart people (but the incompetent are promoted)
My colleagues are about the only positive thing with this company.
Toxically competative. The company is chaotic and leadership is inexperienced and disorganized. IH over promises and always under delivers. They are extremely under prepared when implementing new customers with more comprehensive services
The supportive nature and philosophy at GRH is truly one of a kind.
Big vision, exciting colleagues. Very clear values around patients first.
What needs to change to make the company culture better?
New leadership and management. Saftey is a huge issue and burnout!
Harvard business review bad politics applies here
Review from Engineering Dept
Department meetings and trainings in Member Support. Having an opportunity to meet everyone on the team in person would be a great asset I feel. I do not feel that Member Support is valued as much as other departments in the company.
What did you like most about the interview process?
Easy and efficient, set very clear expectations
The encouraging and thought provoking /multiple communications involved in interviews helped in making a comprehensive decision.
Theoretically, aligns with the values, but can be intimidating to people with non-traditional backgrounds or who are more shy.
Review from Engineering Dept
I had the chance to speak with several team members in multiple departments
Review from Operations Dept
That is had a unique view of alignment of my goals and company goals.
Review from HR Dept
What would you improve about your company's interview process?
Internal interview process is ridiculous! Five interviews and projects when they already kniw you is extreme.
What makes you most happy at work?
The team is great, the mission is great
My ability to succeed for our members due to GRH providing all tools and support necessary.
Working on hard problems. Solving puzzles. Design products.
Getting to learn new things.
Review from Engineering Dept
I know the work I'm doing actually means something. A patient is receiving excellent care in a way that was previously considered alternative. We are reaching patients who may not have been able to access care in a more traditional manner.
Review from HR Dept
What's going wrong and how can it be improved?
Better planning, realistic goals and expectations, and they desperately need more experienced leaders in middle management positions
Fire all management they are idiots
People are not truly appreciated, passive aggressive
Review from Engineering Dept
Opportunities for growth and advancement are limited. Daily tasks are monotonous with current tools utilized.
What do you like best about your company?
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What would you most like to see improved at your company?
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