LensCrafters – I am not happy that you have gotten rid of the local labs. There are plenty of others that do still provide same day glasses locally. How is this better customer service?

Our goal is we pride ourselves on unparalleled customer service. Whether it's our easy-to-schedule eye exams, or making sure you have all the help you need to find the perfect frames, we got you covered read more

EMPLOYEE PARTICIPANTS: 190

TOTAL RATINGS: 1486

CEO: Eric Anderson

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I am not happy that you have gotten rid of the local labs. There are plenty of others that do still provide same day glasses locally. How is this better customer service?

Other Employee Reviews for LensCrafters

What do your coworkers need to improve and how could you work together better?

Assign more people in one shift to reduce workload.

What does the leadership team need to get better at?

optical knowledge and store training needs improvement

What's going wrong and how can it be improved?

poor interactions with manager. poorly lead. not resourced well.

Briefly describe your overall experience at your company

Learned a lot but was not treated well.

What does the leadership team need to get better at?

Understand that this business is not just numbers

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LensCrafters – I am not happy that you have gotten rid of the local labs. There are plenty of others that do still provide same day glasses locally. How is this better customer service?

I am not happy that you have gotten rid of the local labs. There are plenty of others that do still provide same day glasses locally. How is this better customer service?

Other Employee Reviews for LensCrafters

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