Navy Federal Credit Union Culture | Comparably
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Navy Federal Credit Union Claimed Company
Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more
EMPLOYEE
PARTICIPANTS
357
TOTAL
RATINGS
3160
Updated on: January 20, 2026

Navy Federal Credit Union Company Culture

Navy Federal Credit Union Culture

This score is derived from employee ratings & reviews
4.1/5
Navy Federal Credit Union's Overall Culture is rated B

Top Rated Culture Dimensions

Perks & Benefits
A
CEO Rating
A-
Gender
A-
Compensation
B+
eNPS
B+

Navy Federal Credit Union CEO

Top 15%Top 15% of Similar Size Companies on Comparably
Dietrich Kuhlmann Navy Federal Credit Union's CEO
Dietrich Kuhlmann
76 /100
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A Day in the Life
A Day in the Life
Navy Federal Credit Union employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Navy Federal Credit Union report the work pace is comfortably fast
Work Pace
A Day in the Life
73% of Navy Federal Credit Union employees look forward to interacting with their team every day
Coworkers
A Day in the Life
50% of Navy Federal Credit Union employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Navy Federal Credit Union employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
69% of Navy Federal Credit Union employees call their work environment positive
Environment

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Anonymous Q&A with Navy Federal Credit Union Employees

Most Recent Q&A

Does Navy Federal Credit Union drug test or do a background check?

Asked to all employees at Navy Federal Credit Union

  • I was not asked to take a drug test for employment

See 3 More Responses

How hard is it to get promoted at Navy Federal Credit Union?

Asked to all employees at Navy Federal Credit Union

  • It's all office politics and a friend circle. behind closed doors they will mislead and lie to you while giving the promotion away to a...

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How's the vacation policy at Navy Federal Credit Union?

Asked to all employees at Navy Federal Credit Union

  • It uses an automated system to tell you if you can take the day off when you request it. It’s impossible to take time off. You can ask your...

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How long does it take to hear back after applying to Navy Federal Credit Union?

Asked to all employees at Navy Federal Credit Union

  • Months

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How does Navy Federal Credit Union handle HR issues?

Asked to all employees at Navy Federal Credit Union

  • They ignore male on male sexual harassment and actually protect the predator! Report it and management will gaslight you and you will face...

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How's the feedback process at Navy Federal Credit Union?

Asked to all employees at Navy Federal Credit Union

  • We have regular surveys and also an Employee Experience team who conducts confidential interviewers to gain employee feedback to make...

View Response & Answer »

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Gender Score How positively women rate their overall experience at Navy Federal Credit Union

top 15% Gender

Navy Federal Credit Union currently ranks in the Top 15% of similarly sized companies on Comparably

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Diversity Score How positively minorities rate their overall experience at Navy Federal Credit Union

Top
30%

Navy Federal Credit Union currently ranks in the Top 30% of similarly sized companies on Comparably

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eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably
26
eNPS Score
55%Promoters
16%Passives
29%Detractors
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Navy Federal Credit Union Culture Video

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Mission, Vision, & Values

As a member-owned and not-for-profit credit union, Navy Federal’s mission is to always put members first. Each area of the credit union operates with the same purpose in mind: making members’ financial goals the top priority. Navy Federal is honored to serve those who serve, with a field of membership comprising all Department of Defense and Coast Guard Active Duty, veterans, civilian and contractor personnel, and their families.

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Navy Federal Credit Union Culture At a Glance

357 employees at Navy Federal Credit Union have reviewed Navy Federal Credit Union across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 357 Navy Federal Credit Union employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Navy Federal Credit Union are generally satisfied with their total compensation at Navy Federal Credit Union, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Navy Federal Credit Union are generally satisfied with their team. 357 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Navy Federal Credit Union are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Navy Federal Credit Union believe the environment at Navy Federal Credit Union is positive. Most Participants believe the pace of work at Navy Federal Credit Union is comfortably fast. About 67% of the employees at Navy Federal Credit Union work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Navy Federal Credit Union are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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Navy Federal Credit Union Competitors Video

Navy Federal Credit Union vs Competitors

  1. 1st
    USAA
    77 / 100
  2. 2nd
    Alliant Credit Union
    75 / 100
  3. 3rd
    Navy Federal Credit Union
    72 / 100
  4. 4th
    Allied Federal Credit Union
    75 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Vision Insurance
Health Insurance
Life Insurance
Gym Membership / Reimbursement
Paid Time Off
PTO / Vacation Policy
Paid Holidays
Maternity / Paternity Leave
Financial Benefits
401K / Retirement Plan
Performance Bonus
Tuition Reimbursement
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