81
out of 100
Navy Federal Credit Union Claimed Company
Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $146 billion in assets and over 23,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 345 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services.
Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. read more
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Navy Federal Credit Union Competitors
Navy Federal Credit Union competitors include USAA, Alliant Credit Union, Allied Federal Credit Union, Movement Mortgage and Freedom Credit Union. Navy Federal Credit Union ranks 2nd in Diversity Score on Comparably vs its competitors. See below how Navy Federal Credit Union compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
2nd
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd
See Navy Federal Credit Union Culture vs Competitors:
- 1st
USAA77 / 100 - 2nd
Alliant Credit Union77 / 100 - 3rd
Allied Federal Credit Union75 / 100 - 4thNavy Federal Credit Union72 / 100
Navy Federal Credit Union Competitors at a Glance
CEO Ratings Comparison
Navy Federal Credit Union's CEO Score Ranks 3rd
283 Employees at Navy Federal Credit Union rate Dietrich Kuhlmann a 76 out of 100, which ranks them 3rd below Alliant Credit Union's CEO,Dennis Devine. Last rating was 7 days ago.
- 1st
Wayne PeacockUSAA111 Employees at USAA rate Wayne Peacock a 81 out of 100, which ranks them 1st out of Navy Federal Credit Union's competitors. Last rating was months ago.
- 2nd
Dennis DevineAlliant Credit Union78out of 10017 Employees at Alliant Credit Union rate Dennis Devine a 78 out of 100, which ranks them 2nd out of Navy Federal Credit Union's competitors. Last rating was 2 months ago.
- 4th
Brent SheffieldAllied Federal Credit Union76out of 1008 Employees at Allied Federal Credit Union rate Brent Sheffield a 76 out of 100, which ranks them 4th out of Navy Federal Credit Union's competitors. Last rating was months ago.
Product Quality Score Comparison
Navy Federal Credit Union Ranks 3rd in Product Quality Score
833 Customers rate Navy Federal Credit Union's Product Quality Score a 2.6/5, which ranks it 3rd against its competitors, below USAA.
NPS Comparison
Navy Federal Credit Union Ranks 3rd in Net Promoter Score
926 Customers rate Navy Federal Credit Union's Net Promoter Score a -24, which ranks it 3rd against its competitors, below Alliant Credit Union. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Navy Federal Credit Union to a friend?”.
Pricing Score Comparison
Navy Federal Credit Union Ranks 3rd in Pricing Score
769 Customers rate Navy Federal Credit Union's Pricing Score a 2.6/5, which ranks it 3rd against its competitors, below USAA.
Customer Service Comparison
Navy Federal Credit Union Ranks 3rd in Customer Service
756 Customers rate Navy Federal Credit Union's Customer Service a 2.5/5, which ranks it 3rd against its competitors, below USAA.
Overall Culture Score Comparison
Navy Federal Credit Union Ranks 4th in Overall Culture Score
365 Employees rate Navy Federal Credit Union's Overall Culture a 72/100, which ranks it 4th against its competitors, below Allied Federal Credit Union. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Navy Federal Credit Union Ranks 3rd in Employee Net Promoter Score
293 Employees rate Navy Federal Credit Union's Employee Net Promoter Score a 25, which ranks it 3rd against its competitors, below USAA. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Navy Federal Credit Union to a friend?”.
Gender Score Comparison
Navy Federal Credit Union Ranks 3rd in Gender Score
32 Employees rate Navy Federal Credit Union's Gender Score a 75/100, which ranks it 3rd against its competitors, below USAA. The Gender Score tracks how positively women rate their experience at Navy Federal Credit Union.
Diversity Score Comparison
Navy Federal Credit Union Ranks 2nd in Diversity Score
32 Employees rate Navy Federal Credit Union's Diversity Score a 71/100, which ranks it 2nd against its competitors, below USAA. The Diversity Score tracks how positively diverse employees rate their experience at Navy Federal Credit Union.
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