
Leading. Actually caring about their staff. It runs like a fast food franchise.
Cut about 5 of the interviews off. Keep it simple. Hire at a good wage.
They care and try in spite of the sheer madness ftom anyone director level or higher.
No care for customers. They want to be a premium brand but dont want to put the $$$ or effort into creating that experience.
Underpaid. Never hit promised bonuses. Slow to replace staff so everyone covers more than their job. So much so its a joke. Good people are grinded down and burned out.
CEO, CMO and several directors need to go. Whole org needs to be expanded and not flat. Why do specialists report to a director? They need to actually care about retaining quality staff and not hire wash outs from more prestigious firms at firector level or higher.