
the staff meetings never accomplished anything and co-workers were essentially allowed to bully other employees with no repercussions because the management also chose sides. there is no attempt to make employees feel respected or part of the team
they pay minimum wage and for middle management they pay only a few dollars more while expecting exponentially more from them. the compensation is not worth everything that you are responsible for or have to deal with. they never give raises or boost vacation time for their employees
leaders need to be less focused on stats and numbers and more focused on actually training all their employees to do a better job. employees are able to get away with not doing anything and having awful customer service skills and never get in trouble while middle management gets reprimanded for it