Pet Supplies Plus Employee Reviews

I have been at psp for a year now and really enjoy my job. this job gives me an opportunity to be around animals all day long which is something that i love. i have not experienced alot of issues with customers, and usually any kind of issue can be easily sovled. i really like my manager and leaders

i just love my job! i love my coworkers and management like family and the customers are great!

Very good management is a lot better and more welcoming than my last job very nice work environment

i have worked here for 8 years, and i have a great manager which makes coming to work really good.

it is a good company

Truly want you to succeed aside from our store leader who cant really comment on

Franchise is an amazing experience. But on the corporate side the leadership is above and beyond helpful and friendly.

they are always willing to help. if there is an issue with a customer, a question i have about the technology or animal keeping, or infrmation about a product. they make the environment comfortable. they are receptive to change when we learn new things, and offer ways to make things better if we can

They are very helpful and understanding

we all get along and my manager is truely amazing.

they need to improve their communication

Training their employees. Doing thorough interviews before hiring

Review from Customer Success Dept

Listening to their employees and there are major conflicts of interests

Communication, teamwork, leadership, organization, the list goes on

Open door policy even on tough conversations. Not assuming what the sales Associate is saying but listening to them.

Pet insurance even though i dont use it because i dont plan to stay long due to managment i got lemonade insurance

Review from Sales Dept

Just discounts of our stuff

Don't have one told I was moving to full time months ago have yet been moved to that so no benefits

Review from Customer Success Dept

The good co-workers, the discounts, and the how flexible the schedule is

Being a groomer, our commission rate is generous.

Review from Operations Dept

Better competitive starting pay would be nice.

Better pay but in this economy everyone struggles especially smaller businesses

Review from Sales Dept

I feel undervalued because ive been talked down to and unappreciated. Compensation looks like keeping the managers in check and making sure everyone is treated fairly with respect and care

We get no benefits and are treated poorly

Paid a livable wage or competitive pay. Actually be offered or told about all the benefits I qualify for.

Most coworkers are friendly and helpful. They also respond well to constructive criticism.

My coworkers in terms of team members

We are not only a team, we are a family.

Diversity, respect. Everyone is willing. To help

My team is very positive.

overall teamwork and being civil with each other.

Stop playing so many games and just come to work to WORK. Not cause drama

They need to keep professional relationships as coworkers, communicate and not name call or threaten. We could work better together if they judged less

Actually work, stop standing around and acting like they work.

Review from Sales Dept

the staff meetings never accomplished anything and co-workers were essentially allowed to bully other employees with no repercussions because the management also chose sides. there is no attempt to make employees feel respected or part of the team

Coworkers are kind and truly care about both the customers and the animals we work with.

Seeing customers come in with their pets

Review from Customer Success Dept

Nothing at all workers are not friendly

The customer is make happy

Review from Customer Success Dept

i am friends with a lot of my coworkers and we have a lot in common

The management team, the hiring team, needs better speakers

Better leadership, ease of access to benefits would be awesome

less gossip, consistent management, more structure for the store

Some people need to be removed to even help the situation that is occurring here. Other things I wouldn’t even know where to begin and the list is too long to type on a limited b

Certain managers and employees need to be disciplined after so many complaints about how they interact with employees and treat each other.

Review from Sales Dept

They asked questions that actually matter for the job.

The welcome i got from the other team members

Review from Sales Dept

The welcome i got from the other team members

She was nice at fist

It was a pretty standard interview

Review from Customer Success Dept

make it more structured, and require managers to contact interviewees' previous employer

I was hired on spot, without an interview. Given my expierence and resume, I did not find this to be a problem.

a more in-depth view of what the employee is looking for in a workplace as well as their expectations pertaining to their workplace

Review from Operations Dept

Make it more like you want them to be there

Review from Sales Dept

Be more open to explaining actual roles

Helping customer. Working eith hoid co workers

The ability to think outside the box and be able to work with my community.

I get to be around animals all day long. I get to form bonds with the animals i work with and get them used to socializign before going to their new home.

Animals and neihbors and clients

Getting to make dogs look amazing with there grooms and customers being happy with it

Review from Customer Success Dept

I think the district managers need to be held more accountable and unable to cover their lies up. The amount of retaliation in my district is off the charts and if you ho to HR, they TELL the DTL whats up and you get in trouble! Viscious cycle.

Review from Operations Dept

My manager has been name calling me behind my back and to my coworkers faces, she needs to be fired.

We are paid literal poverty wages and raises are being withheld

To get rid of the bad employees and managers

Review from Sales Dept

Time management and hositily in the workplace