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Pet Supplies Plus Claimed Company
Pet Supplies Plus operates a retail chain that engages in the sale of specialty pet supplies and services. read more
Pet Supplies Plus Company Culture
Pet Supplies Plus Culture
This score is derived from employee ratings & reviews2.4/5
Pet Supplies Plus' Overall Culture is rated D-
Top Rated Culture Dimensions
Environment
D+Office Culture
DProfessional Development
DeNPS
DCEO Rating
D-Pet Supplies Plus CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Christopher Rowland
53 /100
See More
Diversity at Pet Supplies Plus
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Diverse employees at Pet Supplies Plus have rated Professional Development, Environment, and Office Culture as the highest categories they have scored
Women at Pet Supplies Plus
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-
Women at Pet Supplies Plus have rated Environment, CEO Rating, and Leadership as the highest categories they have scored
Pet Supplies Plus eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-43
Pet Supplies Plus employees are -43% more likely to recommend Pet Supplies Plus as a great place to work
| 22% | Promoters |
|---|---|
| 13% | Passives |
| 65% | Detractors |
Working at Pet Supplies Plus
Working at Pet Supplies Plus is rated below average by 437 employees, across various culture dimensions. Pet Supplies Plus employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting Pet Supplies Plus’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Livonia, MI. See below in detail how working at Pet Supplies Plus was rated by employees.
Overall Company Culture at Pet Supplies Plus
D-
Overall Company Culture at Pet Supplies Plus is rated D-
Last updated 14 days ago
Bottom
10%
Pet Supplies Plus ranks in the Bottom 10% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Pet Supplies Plus Employee Reviews
Out of 379 Pet Supplies Plus employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Pet Supplies Plus improve their work culture.
| Positive Reviews | 60% |
|---|---|
| Constructive Feedback | 40% |
Positive Reviews From Pet Supplies Plus Employees
- What did you like most about the interview process?They asked questions that actually matter for the job.
- What is most positive about the culture and environment at your company?Coworkers are kind and truly care about both the customers and the animals we work with.
- What are some of the best things about your team?Most coworkers are friendly and helpful. They also respond well to constructive criticism.
Constructive Feedback From Pet Supplies Plus Employees
- What does the leadership team need to get better at?they need to improve their communication
- What does the leadership team need to get better at?Training their employees. Doing thorough interviews before hiring
- What does the leadership team need to get better at?Listening to their employees and there are major conflicts of interests
Pet Supplies Plus Company Information
Pet Supplies Plus Company Overview
Pet Supplies Plus operates a retail chain that engages in the sale of specialty pet supplies and services.
Pet Supplies Plus Mission, Vision & Values
Pet Supplies Plus Mission & Values
It is Our Mission to be recognized by Pet Lovers as the resource of “first-choice” for supplying the highest quality products, services, and value – with honesty, compassion, knowledge and a shared concern for the health and wellbeing of pets.
Pet Supplies Plus Vision Statement
PET SUPPLIES ‘Plus’ -- where the ‘Plus’ is our sincere effort to improve the well being of all pets.
| Headquarter | Livonia, MI United States of America |
|---|---|
| Website | www.petsuppliesplus.com |
| Founding Date | 1988 |
| Company Status | Private |
Pet Supplies Plus Competitors
Pet Supplies Plus competitors include Phillips Pet Food & Supplies, PetSmart, Petco, and Pet Supermarket. Pet Supplies Plus ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Pet Supplies Plus compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Pet Supplies Plus Employees
437 employees at Pet Supplies Plus have reviewed Pet Supplies Plus across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 14 days ago.
Overall, the 437 Pet Supplies Plus employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Pet Supplies Plus are mostly dissatisfied with their total compensation at Pet Supplies Plus, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Pet Supplies Plus are mostly dissatisfied with their team. 437 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at Pet Supplies Plus are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Pet Supplies Plus believe the environment at Pet Supplies Plus is negative. Most Participants believe the pace of work at Pet Supplies Plus is moderate. About 78% of the employees at Pet Supplies Plus work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Pet Supplies Plus are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Pet Supplies Plus employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at Pet Supplies Plus report the work pace is moderate
Work Pace
A Day in the Life
62% of Pet Supplies Plus employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Pet Supplies Plus employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
60% of Pet Supplies Plus employees call their work environment negative
Environment
Joining Pet Supplies Plus - Employee Onboarding
The prevailing opinion from employees about joining Pet Supplies Plus is that the company was unprepared on their first day. Pet Supplies Plus employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Pet Supplies Plus KPIs and OKRs
Employees’ understanding of Pet Supplies Plus' KPIs and OKRs is essential for its success. Out of 3 Pet Supplies Plus employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Pet Supplies Plus CEO & Leadership
Pet Supplies Plus CEO - Christopher Rowland
53 /100
Christopher’s approval rate is lower compared to CEOs at similar sized companies, putting Christopher in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to CEOs of all other companies in Livonia, MI. Christopher Rowland’s employees rank Pet Supplies Plus in the Bottom 25% for Environment, in the Bottom 20% for Office Culture, and in the Bottom 20% for Professional Development. Rowland is generally unpopular with Pet Supplies Plus employees, but ranks especially low with Non-Binary employees, and by employees in the Customer Success department and employees identified with Other ethnicities. However, African American/Black employees have a slightly more favorable view of the CEO. When compared to Pet Supplies Plus’s competitors, Christopher Rowland ranks below both PetSmart CEO Ken Hicks and Phillips Pet Food & Supplies CEO Todd Shelton.
Pet Supplies Plus Leadership
The Pet Supplies Plus Executive Team is rated a “D-” and led by CEO Christopher Rowland, Executive Vice President, Chief Operating Officer Dominic Buccellato, and VP Operations Robert Upthegrove
Christopher Rowland CEO / President
Christopher Rowland serves as the CEO / President of Pet Supplies Plus.
Dominic Buccellato Executive Vice President, Chief Operating Officer
Dominic Buccellato serves as the Executive Vice President, Chief Operating Officer of Pet Supplies Plus.
Robert Upthegrove VP Operations
Robert Upthegrove serves as the VP Operations of Pet Supplies Plus.
Mike Ponkey Vice President Store Operations
Mike Ponkey serves as the Vice President Store Operations of Pet Supplies Plus.
Jim Jelinek Vice President Supply Chain
Jim Jelinek serves as the Vice President Supply Chain of Pet Supplies Plus. Jim started at Pet Supplies Plus in May of... read more
Miles Tedder Chief Operating Officer
Miles Tedder serves as the Chief Operating Officer of Pet Supplies Plus. Miles started at Pet Supplies Plus in October... read more
Pet Supplies Plus Salaries
How much does Pet Supplies Plus pay?
How much do people at Pet Supplies Plus get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Pet Supplies Plus is $121,443, or $58 per hour, while the estimated median salary is $117,433, or $56 per hour.
At Pet Supplies Plus, the highest paid job is a Director of Sales at $220,615 annually and the lowest is a CS Rep at $46,639 annually. Average Pet Supplies Plus salaries by department include: IT at $106,419, Product at $150,647, HR at $116,197, and Legal at $154,199. Half of Pet Supplies Plus salaries are above $117,433.
219 employees at Pet Supplies Plus rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 647 ratings) while 209 employees at Pet Supplies Plus rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 211 ratings).
Salaries contributed from Pet Supplies Plus employees include job titles like Desktop Support. Comparably data has a total of 1 salary records from Pet Supplies Plus employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $93k | $93k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $163k | $163k | 50th Percentile |
67th Percentile $221k | $221k | 67th Percentile |
83rd Percentile $262k | $262k | 83rd Percentile |
100th Percentile $273k | $273k | 100th Percentile |
$121,443*
Average Compensation
$117,433*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Pet Supplies Plus Salaries by Department
Diversity & Inclusion at Pet Supplies Plus
Diverse employees at Pet Supplies Plus score the company 48/100 across various culture categories, placing Pet Supplies Plus in the Bottom 10% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Pet Supplies Plus across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Pet Supplies Plus Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Pet Supplies Plus PTO
Pet Supplies Plus' PTO and Vacation policy typically gives 0-10 days off a year with 0% of employees expected to be work free while out of office. Pet Supplies Plus' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Pet Supplies Plus Careers
Pet Supplies Plus Jobs
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Overview of Candidates Interested in Pet Supplies Plus on Comparably
Candidates By Department
All Industries | 43% | |
|---|---|---|
Customer Support | 29% | |
Engineering | 14% | |
Legal | 14% |
Candidates By Location
Manchester | 14% | |
|---|---|---|
Detroit | 14% | |
Allen Park | 14% | |
Fort Calhoun | 14% | |
Flint | 14% | |
Other | 29% |
Frequently Asked Questions regarding Pet Supplies Plus
Who is the CEO of Pet Supplies Plus?
Pet Supplies Plus CEO is Christopher Rowland, their score by employees is 53
What is Pet Supplies Plus eNPS?
The eNPS for Pet Supplies Plus is -43
What is the salary for Designer in Pet Supplies Plus?
Designer average salary in the US is 84k
What are the salaries in the Sales in Pet Supplies Plus?
The average salaries for Sales in Pet Supplies Plus is 144k
Who are Pet Supplies Plus competitors?
Pet Supplies Plus main competitors are Phillips Pet Food & Supplies, PetSmart, Petco, Pet Supermarket
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