Pet Supplies Plus Claimed Company

EMPLOYEE PARTICIPANTS: 448

TOTAL RATINGS: 4178

Petco Claimed Company

EMPLOYEE PARTICIPANTS: 863

TOTAL RATINGS: 8372

Pet Supplies Plus vs Petco

Compare Pet Supplies Plus versus Petco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 448 employees and customers of Pet Supplies Plus and 863 employees and customers of Petco.

Pet Supplies Plus

Pet Supplies Plus's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pet Supplies Plus.

Petco

Petco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Petco.

3.4/5

Product Quality

3.1/5

3.3/5

Pricing

3/5

3.2/5

Customer Service

3/5

NPS Score

48%	Promoters
9%	Passive
43%	Detractors

Net Promoter Score
Winner by 12

-7

NPS Score

38%	Promoters
17%	Passive
45%	Detractors

See how Pet Supplies Plus compares to its competitors

Phillips Pet Food & Supplies

Pet Supermarket

PetSmart

Via Animal

See how Petco compares to its competitors

Amazon

Chewy

PetSmart

Working at Pet Supplies Plus vs Working at Petco

53 / 100

CEO Rating
Winner by 13%

Joel D. Anderson

40 / 100

CEO Rating

Pet Supplies Plus

Pet Supplies Plus doesn't have enough ratings to calculate the Team Culture Ratings.

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Petco

Employees at Petco rate their CEO, Joel D. Anderson, 40/100. This score is 13% lower than the scores of Pet Supplies Plus' CEO, Christopher Rowland.

CEO Score 53

CEO Score

CEO Score 40

Overall Culture 51

Overall Culture

Overall Culture 55

-41

eNPS

-43

Gender Score 48

Gender Score

Gender Score 55

Diversity Score 48

Diversity Score

Diversity Score 52

Perk And Benefits 38

Perk And Benefits

Perk And Benefits 50

Professional Dev. 46

Professional Dev.

Professional Dev. 45

Overall Culture at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Overall Culture a 51/100, with Customer Success and Operations as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Overall Culture a /100, with Engineering and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Pet Supplies Plus51
Petco55

Employee Net Promoter Score at Pet Supplies Plus vs Petco

-41

eNPS

Pet Supplies Plus

91 Promoters 23%

52 Passives 13%

259 Detractors 64%

Employee Net Promoter Score
Winner by 2%

-43

eNPS

Petco

161 Promoters 21%

110 Passives 15%

473 Detractors 64%

Pet Supplies Plus-43
Petco-43

Gender Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Gender Score a 48/100, with Operations and Customer Success as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Gender Score a /100, with Product and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 7%

Pet Supplies Plus48
Petco

Diversity Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Diversity Score a 48/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Diversity Score a /100, with Engineering and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 4%

Pet Supplies Plus
Petco52

Perk and Benefits Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Perk and Benefits Score a 38/100, with Customer Success and Operations as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Perk and Benefits Score a /100, with Engineering and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

Pet Supplies Plus38
Petco

Professional Development Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Professional Development Score a 46/100.

Professional Development Score
Winner by 1%

/ 100

Petco

Employees at Petco rate their Professional Development Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Pet Supplies Plus44
Petco

Leadership Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Leadership Culture Ratings vs Petco Ratings based on looking at 2202 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How would you rate your executive team?".

Pet Supplies Plus50
Petco52

Compensation Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Compensation Culture Ratings vs Petco Ratings based on looking at 2072 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

Pet Supplies Plus38
Petco

Team Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Team Culture Ratings vs Petco Ratings based on looking at 1842 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Are your company's meetings effective?".

Pet Supplies Plus53
Petco

Environment Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Environment Culture Ratings vs Petco Ratings based on looking at 1758 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "On average, how many hours do you work a day?".

Pet Supplies Plus62
Petco

Sentiment Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Sentiment Culture Ratings vs Petco Ratings based on looking at 2317 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "Are you typically excited about going to work each day?".

Pet Supplies Plus51
Petco54