Pet Supplies Plus Claimed Company

EMPLOYEE PARTICIPANTS: 446

TOTAL RATINGS: 4149

Petco Claimed Company

EMPLOYEE PARTICIPANTS: 856

TOTAL RATINGS: 8344

Pet Supplies Plus vs Petco

Compare Pet Supplies Plus versus Petco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 446 employees and customers of Pet Supplies Plus and 856 employees and customers of Petco.

Pet Supplies Plus

Pet Supplies Plus's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pet Supplies Plus.

Petco

Petco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Petco.

3.3/5

Product Quality

3.1/5

3.3/5

Pricing

3/5

3.1/5

Customer Service

3/5

NPS Score

48%	Promoters
9%	Passive
43%	Detractors

Net Promoter Score
Winner by 12

-7

NPS Score

38%	Promoters
17%	Passive
45%	Detractors

See how Pet Supplies Plus compares to its competitors

Phillips Pet Food & Supplies

Pet Supermarket

PetSmart

Via Animal

See how Petco compares to its competitors

Amazon

Chewy

PetSmart

Working at Pet Supplies Plus vs Working at Petco

53 / 100

CEO Rating
Winner by 13%

Joel D. Anderson

40 / 100

CEO Rating

Pet Supplies Plus

Pet Supplies Plus doesn't have enough ratings to calculate the Team Culture Ratings.

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Petco

Employees at Petco rate their CEO, Joel D. Anderson, 40/100. This score is 13% lower than the scores of Pet Supplies Plus' CEO, Christopher Rowland.

CEO Score 53

CEO Score

CEO Score 40

Overall Culture 51

Overall Culture

Overall Culture 55

-43

eNPS

-43

Gender Score 46

Gender Score

Gender Score 55

Diversity Score 48

Diversity Score

Diversity Score 52

Perk And Benefits 39

Perk And Benefits

Perk And Benefits 50

Professional Dev. 50

Professional Dev.

Professional Dev. 45

Overall Culture at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Overall Culture a 51/100, with Customer Success and Operations as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Overall Culture a /100, with Engineering and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Pet Supplies Plus
Petco55

Employee Net Promoter Score at Pet Supplies Plus vs Petco

-43

eNPS

Pet Supplies Plus

90 Promoters 22%

52 Passives 13%

258 Detractors 65%

Tied

-43

eNPS

Petco

161 Promoters 21%

109 Passives 15%

470 Detractors 64%

Tied

Pet Supplies Plus
Petco-43

Gender Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Gender Score a 46/100, with Operations and Customer Success as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Gender Score a /100, with Product and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

Pet Supplies Plus46
Petco

Diversity Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Diversity Score a 48/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Diversity Score a /100, with Engineering and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 4%

Pet Supplies Plus
Petco52

Perk and Benefits Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Perk and Benefits Score a 39/100, with Customer Success and Operations as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Perk and Benefits Score a /100, with Engineering and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 11%

Pet Supplies Plus
Petco50

Professional Development Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Professional Development Score a 50/100.

Professional Development Score
Winner by 5%

/ 100

Petco

Employees at Petco rate their Professional Development Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Pet Supplies Plus49
Petco

Leadership Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Leadership Culture Ratings vs Petco Ratings based on looking at 2190 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "What do you like best about the leadership team?".

Pet Supplies Plus
Petco52

Compensation Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Compensation Culture Ratings vs Petco Ratings based on looking at 2065 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Pet Supplies Plus
Petco46

Team Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Team Culture Ratings vs Petco Ratings based on looking at 1836 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Pet Supplies Plus
Petco59

Environment Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Environment Culture Ratings vs Petco Ratings based on looking at 1752 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What % of the time are you bored at work?".

Pet Supplies Plus
Petco65

Sentiment Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Sentiment Culture Ratings vs Petco Ratings based on looking at 2306 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What do you like best about your company?".

Pet Supplies Plus
Petco54