Pet Supplies Plus Claimed Company

EMPLOYEE PARTICIPANTS: 437

TOTAL RATINGS: 4072

Petco Claimed Company

EMPLOYEE PARTICIPANTS: 834

TOTAL RATINGS: 8209

Pet Supplies Plus vs Petco

Compare Pet Supplies Plus versus Petco for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 437 employees and customers of Pet Supplies Plus and 834 employees and customers of Petco.

Pet Supplies Plus

Pet Supplies Plus's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Pet Supplies Plus.

Petco

Petco's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Petco.

3.3/5

Product Quality

3.1/5

3.3/5

Pricing

3/5

3.1/5

Customer Service

3/5

NPS Score

48%	Promoters
8%	Passive
44%	Detractors

Net Promoter Score
Winner by 10

-6

NPS Score

39%	Promoters
16%	Passive
45%	Detractors

See how Pet Supplies Plus compares to its competitors

Phillips Pet Food & Supplies

Pet Supermarket

PetSmart

Via Animal

See how Petco compares to its competitors

Amazon

Chewy

PetSmart

Working at Pet Supplies Plus vs Working at Petco

53 / 100

CEO Rating
Winner by 14%

Joel D. Anderson

39 / 100

CEO Rating

Pet Supplies Plus

Pet Supplies Plus doesn't have enough ratings to calculate the Team Culture Ratings.

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Petco

Employees at Petco rate their CEO, Joel D. Anderson, 39/100. This score is 14% lower than the scores of Pet Supplies Plus' CEO, Christopher Rowland.

CEO Score 53

CEO Score

CEO Score 39

Overall Culture 51

Overall Culture

Overall Culture 55

-43

eNPS

-41

Gender Score 46

Gender Score

Gender Score 55

Diversity Score 48

Diversity Score

Diversity Score 52

Perk And Benefits 38

Perk And Benefits

Perk And Benefits 50

Professional Dev. 49

Professional Dev.

Professional Dev. 44

Overall Culture at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Overall Culture a 51/100, with Customer Success and Operations as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Overall Culture a /100, with Engineering and Product as the two departments that rate their experience the highest.

Overall Culture
Winner by 4%

Pet Supplies Plus
Petco55

Employee Net Promoter Score at Pet Supplies Plus vs Petco

-43

eNPS

Pet Supplies Plus

88 Promoters 22%

51 Passives 13%

253 Detractors 65%

-41

eNPS

Petco

158 Promoters 22%

107 Passives 15%

459 Detractors 63%

Employee Net Promoter Score
Winner by %

Pet Supplies Plus
Petco-43

Gender Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Gender Score a 46/100, with Operations and Customer Success as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Gender Score a /100, with Product and Design as the two departments that rate their experience the highest.

Gender Score
Winner by 9%

Pet Supplies Plus46
Petco

Diversity Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Diversity Score a 48/100, with Operations and Sales as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Diversity Score a /100, with Engineering and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 4%

Pet Supplies Plus
Petco52

Perk and Benefits Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Perk and Benefits Score a 38/100, with Customer Success and Operations as the two departments that rate their experience the highest.

/ 100

Petco

Employees at Petco rate their Perk and Benefits Score a /100, with Engineering and Product as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 12%

Pet Supplies Plus
Petco50

Professional Development Score at Pet Supplies Plus vs Petco

/ 100

Pet Supplies Plus

Employees at Pet Supplies Plus rate their Professional Development Score a 49/100.

Professional Development Score
Winner by 5%

/ 100

Petco

Employees at Petco rate their Professional Development Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Pet Supplies Plus47
Petco

Leadership Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Leadership Culture Ratings vs Petco Ratings based on looking at 2137 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "How often do you get valuable feedback on how to improve at work?".

Pet Supplies Plus
Petco52

Compensation Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Compensation Culture Ratings vs Petco Ratings based on looking at 2044 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Pet Supplies Plus
Petco47

Team Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Team Culture Ratings vs Petco Ratings based on looking at 1818 ratings from employees of the two companies. Ratings come from the answers to questions like "What do your coworkers need to improve and how could you work together better?" and "What are some of the best things about your team?".

Pet Supplies Plus53
Petco

Environment Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Environment Culture Ratings vs Petco Ratings based on looking at 1734 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What % of the time are you bored at work?".

Pet Supplies Plus62
Petco

Sentiment Culture Ratings vs Petco

Pet Supplies Plus rates % lower than Petco on Sentiment Culture Ratings vs Petco Ratings based on looking at 2263 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

Pet Supplies Plus
Petco54