QVC – Customer service reps use to be great now they are horrible and not Customer service oriented at all retrain or higher qualified people

QVC Claimed Company

QVC is a video and ecommerce retailer offering various brands to customers around the globe. read more

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Customer service reps use to be great now they are horrible and not Customer service oriented at all retrain or higher qualified people

What does the leadership team need to get better at?

Finding a vision for new generations that do not watch TV anymore, instead of just adding more and more TV channels.

What is the best part about your compensation package?

Eye care an insurance medical

What does the leadership team need to get better at?

Respecting their employees more than less

Briefly describe your overall experience at your company

things are ok but could be better

Why do you feel undervalued and what would make you feel better about your compensation?

Large company, 24-7 operation, everyone works overtime to keep up.

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