Russell Cellular – Improve customer support for plans and discounts

Russell Cellular Claimed Company

Russell Cellular operates as a retailer in wireless communication services. read more

EMPLOYEE PARTICIPANTS: 92

TOTAL RATINGS: 964

CEO: Jeff Russell

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Improve customer support for plans and discounts

Other Employee Reviews for Russell Cellular

What does the leadership team need to get better at?

communication and getting rid of people who can not tell you the TRUTH!

Briefly describe your overall experience at your company

was really good till they decided to sell us off to another company. after being one of the top performers in the company

Briefly describe your overall experience at your company

Wish covid never happened but even before it did we all started to feel like #s not people who are "valued" beyond manager or dsm. Commission should compete with industry standards. We dont want to leave, but may to find better pay. Targets are getting out of control

Briefly describe your overall experience at your company

Everyone is replaceable. You deal with constant micromanagement even after years of service

Briefly describe your overall experience at your company

Create your own atmosphere as a Store Manager- However at the cost of a competitive rate. I stepped down to become a non managerial rep with another agent and made 30%-40% more during training and about double annually doing less.

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Russell Cellular – Improve customer support for plans and discounts

Improve customer support for plans and discounts

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