Sykes Enterprises Culture | Comparably
Comparably
HR or Marketing?Claim Your Free Employer Account
Sykes Enterprises Claimed Company
SYKES is now part of Sitel Group. read more
EMPLOYEE
PARTICIPANTS
419
TOTAL
RATINGS
4789
Updated on: October 29, 2025

Sykes Enterprises Company Culture

Sykes Enterprises Culture

This score is derived from employee ratings & reviews
3.4/5
Sykes Enterprises' Overall Culture is rated C+

Top Rated Culture Dimensions

Professional Development
A-
Environment
B+
Diversity
B
Gender
B
Meetings
B-

Sykes Enterprises CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Laurent Uberti Sykes Enterprises' CEO
Laurent Uberti
66 /100
See More
A Day in the Life
A Day in the Life
Sykes Enterprises employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at Sykes Enterprises report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Sykes Enterprises have 0 meetings
Meetings
A Day in the Life
77% of Sykes Enterprises employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Sykes Enterprises employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
69% of Sykes Enterprises employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Sykes Enterprises employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
64% of Sykes Enterprises employees call their work environment positive
Environment

Let Sykes Enterprises Know You Want To Work There

Tell Sykes Enterprises you're interested in working at the company, while keeping your personal identity anonymous. Comparably will give Sykes Enterprises the opportunity to hire you. When there's a job opening that's a fit we'll make the match happen.

Curious about what work's like at Sykes Enterprises?

Anonymously Ask Sykes Enterprises Employees Any Question

Ask Anonymous Question

Anonymous Q&A with Sykes Enterprises Employees

Most Recent Q&A

If you could make changes, how would you improve the culture at Sykes Enterprises?

Asked to all employees at Sykes Enterprises

  • I would improve the culture at SYKES by removing those who do not actively support and exemplify our culture. Unfortunately, these...

See 3 More Responses

What's the company culture like at Sykes Enterprises?

Asked to all employees at Sykes Enterprises

  • It has a great work/life balance. It really does feel like a family, as it was started by a family. The founder and the CEO can be found in...

See 3 More Responses

How's the work life balance at Sykes Enterprises?

Asked to all employees at Sykes Enterprises

  • 50/50

See 2 More Responses

What's the office vibe like at Sykes Enterprises?

Asked to all employees at Sykes Enterprises

  • It depends on what department you work in and the management you work under.

See 2 More Responses

How do I do well in an interview at Sykes Enterprises?

Asked to all employees at Sykes Enterprises

  • Just be honest

See 1 More Response

How secure do you feel at your job at Sykes Enterprises?

Asked to all employees at Sykes Enterprises

  • No longer employed by them. I believe that some of their practices are unfair on an individual basis. I termenated my epmloyment with them

See 1 More Response

View All Questions and Answers about Sykes Enterprises

H1B Visa

In 2019, Sykes Enterprises applied for 6 H1B visas. Of the work permits applied for, 67% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Sykes Enterprises unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

Sykes Enterprises has a total of 160000 employees

6
Total Applied
  • 67% Granted (4 out of 6)
  • 0% Denied ( out of 6)
  • 33% Withdrawn Application was withdrawn by the employer before approval/rejection (2 out of 6)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 6)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Sykes Enterprises

Top
35%

Sykes Enterprises currently ranks in the Top 35% of similarly sized companies on Comparably

See More

Diversity Score How positively minorities rate their overall experience at Sykes Enterprises

Top
35%

Sykes Enterprises currently ranks in the Top 35% of similarly sized companies on Comparably

See More

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably
0
eNPS Score
42%Promoters
16%Passives
42%Detractors
See More

Sykes Enterprises Culture Video

See All Media

Mission, Vision, & Values

As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort. With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. EXP+™ from Sitel Group is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness

Learn More

Sykes Enterprises Culture At a Glance

Sykes Enterprises has 160000 employees. 419 employees at Sykes Enterprises have reviewed Sykes Enterprises across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 419 Sykes Enterprises employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Sykes Enterprises are mostly dissatisfied with their total compensation at Sykes Enterprises, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Sykes Enterprises are generally satisfied with their team. 419 Participants grade the quality of their coworkers a B-. The majority believe the meetings at Sykes Enterprises are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Sykes Enterprises believe the environment at Sykes Enterprises is positive. Most Participants believe the pace of work at Sykes Enterprises is comfortably fast. About 74% of the employees at Sykes Enterprises work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Sykes Enterprises are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Let Sykes Enterprises Know You Want To Work There

Sykes Enterprises Competitors Video

Sykes Enterprises vs Competitors

  1. 1st
    TP
    89 / 100
  2. 2nd
    Concentrix
    84 / 100
  3. 3rd
    Startek
    80 / 100
  4. 4th
    TTEC
    77 / 100
  5. 5th
    Sykes Enterprises
    67 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Paid Time Off
PTO / Vacation Policy
See More

Know someone that works at Sykes Enterprises?

Send them an invite to rate the company culture.

Anonymously Send Invite

×
Rate your company