Sykes Enterprises Competitors | Comparably
Comparably
Sykes Enterprises Claimed Company
SYKES is now part of Sitel Group. read more
EMPLOYEE
PARTICIPANTS
419
TOTAL
RATINGS
4789
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Sykes Enterprises Competitors

Sykes Enterprises competitors include TP, Concentrix, Startek, TTEC and Alorica. Sykes Enterprises ranks 4th in Customer Net Promoter Score on Comparably vs its competitors. See below how Sykes Enterprises compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
6th
Diversity Rank
6th
Product Quality
5th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th

See Sykes Enterprises Culture vs Competitors:

Sykes Enterprises Competitors
RankCompanyScore
1TP89
2Concentrix84
3Startek80
4Alorica77
5TTEC77
6Sykes Enterprises67

Sykes Enterprises Competitors at a Glance

CEO Ratings Comparison

Sykes Enterprises' CEO Score Ranks 6th

356 Employees at Sykes Enterprises rate Laurent Uberti a 66 out of 100, which ranks them 6th below TTEC's CEO,. Last rating was months ago.

  1. 1st
    Daniel Julien TP's CEO
    Daniel Julien
    TP
    92
    out of 100

    13075 Employees at TP rate Daniel Julien a 92 out of 100, which ranks them 1st out of Sykes Enterprises' competitors. Last rating was today.

  2. 2nd
    Chris Caldwell Concentrix's CEO
    Chris Caldwell
    Concentrix
    90
    out of 100

    1655 Employees at Concentrix rate Chris Caldwell a 90 out of 100, which ranks them 2nd out of Sykes Enterprises' competitors. Last rating was today.

  3. 3rd
    Bharat Rao Startek's CEO
    Bharat Rao
    Startek
    84
    out of 100

    2536 Employees at Startek rate Bharat Rao a 84 out of 100, which ranks them 3rd out of Sykes Enterprises' competitors. Last rating was months ago.

  4. 4th
    Mike Clifton and Max Schwendner Alorica's CEO
    Mike Clifton and Max Schwendner
    Alorica
    79
    out of 100

    2497 Employees at Alorica rate Mike Clifton and Max Schwendner a 79 out of 100, which ranks them 4th out of Sykes Enterprises' competitors. Last rating was 4 days ago.

  5. 5th
    TTEC's CEO
    TTEC
    76
    out of 100

    663 Employees at TTEC rate a 76 out of 100, which ranks them 5th out of Sykes Enterprises' competitors. Last rating was months ago.

  6. 6th
    Laurent Uberti Sykes Enterprises' CEO
    Laurent Uberti
    Sykes Enterprises
    66
    out of 100
CEO Ratings Comparison
RankCEOCompany Score
1Daniel JulienTP92
2Chris CaldwellConcentrix90
3Bharat RaoStartek84
4Mike Clifton and Max SchwendnerAlorica79
5TTEC76
6Laurent UbertiSykes Enterprises66
Product Quality Score Comparison

Sykes Enterprises Ranks 5th in Product Quality Score

28 Customers rate Sykes Enterprises' Product Quality Score a 3.2/5, which ranks it 5th against its competitors, below TTEC.

  1. 1st
    TIED
    TP
    4 / 5
  2. 1st
    TIED
    Alorica
    4 / 5
  3. 3rd
    Concentrix
    3.8 / 5
  4. 4th
    TTEC
    3.2 / 5
  5. 5th
    Sykes Enterprises
    3.2 / 5
  6. 6th
    Startek
    2.3 / 5
Product Quality Score Comparison
RankCompany Score
1TP80
1Alorica80
3Concentrix76
4TTEC65
5Sykes Enterprises65
6Startek46
NPS Comparison

Sykes Enterprises Ranks 4th in Net Promoter Score

32 Customers rate Sykes Enterprises' Net Promoter Score a 9, which ranks it 4th against its competitors, below Concentrix. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Sykes Enterprises to a friend?”.

  1. 1st
    TP
    33
  2. 2nd
    Alorica
    25
  3. 3rd
    Concentrix
    15
  4. 4th
    Sykes Enterprises
    9
  5. 5th
    TTEC
    -10
  6. 6th
    Startek
    -11
NPS Comparison
RankCompany Score
1TP33
2Alorica25
3Concentrix15
4Sykes Enterprises9
5TTEC-10
6Startek-11
Pricing Score Comparison

Sykes Enterprises Ranks 4th in Pricing Score

24 Customers rate Sykes Enterprises' Pricing Score a 3.4/5, which ranks it 4th against its competitors, below Concentrix.

  1. 1st
    TP
    3.9 / 5
  2. 2nd
    Alorica
    3.9 / 5
  3. 3rd
    Concentrix
    3.4 / 5
  4. 4th
    Sykes Enterprises
    3.4 / 5
  5. 5th
    TTEC
    3 / 5
  6. 6th
    Startek
    2.8 / 5
Pricing Score Comparison
RankCompany Score
1TP78
2Alorica78
3Concentrix69
4Sykes Enterprises69
5TTEC60
6Startek56
Customer Service Comparison

Sykes Enterprises Ranks 4th in Customer Service

24 Customers rate Sykes Enterprises' Customer Service a 3.5/5, which ranks it 4th against its competitors, below Concentrix.

  1. 1st
    TP
    4 / 5
  2. 2nd
    Alorica
    4 / 5
  3. 3rd
    Concentrix
    3.7 / 5
  4. 4th
    Sykes Enterprises
    3.5 / 5
  5. 5th
    TTEC
    3.1 / 5
  6. 6th
    Startek
    2.6 / 5
Customer Service Comparison
RankCompany Score
1TP81
2Alorica80
3Concentrix74
4Sykes Enterprises70
5TTEC63
6Startek52
Overall Culture Score Comparison

Sykes Enterprises Ranks 6th in Overall Culture Score

419 Employees rate Sykes Enterprises' Overall Culture a 67/100, which ranks it 6th against its competitors, below TTEC. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    TP
    89 / 100
  2. 2nd
    Concentrix
    84 / 100
  3. 3rd
    Startek
    80 / 100
  4. 4th
    Alorica
    77 / 100
  5. 5th
    TTEC
    77 / 100
  6. 6th
    Sykes Enterprises
    67 / 100
Overall Culture Score Comparison
RankCompany Score
1TP89
2Concentrix84
3Startek80
4Alorica77
5TTEC77
6Sykes Enterprises67
eNPS Comparison

Sykes Enterprises Ranks 6th in Employee Net Promoter Score

349 Employees rate Sykes Enterprises' Employee Net Promoter Score a 0, which ranks it 6th against its competitors, below TTEC. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Sykes Enterprises to a friend?”.

  1. 1st
    TP
    75
  2. 2nd
    Concentrix
    55
  3. 3rd
    Startek
    33
  4. 4th
    Alorica
    32
  5. 5th
    TTEC
    28
  6. 6th
    Sykes Enterprises
    0
eNPS Comparison
RankCompany eNPS
1TP75
2Concentrix55
3Startek33
4Alorica32
5TTEC28
6Sykes Enterprises0
Gender Score Comparison

Sykes Enterprises Ranks 6th in Gender Score

113 Employees rate Sykes Enterprises' Gender Score a 70/100, which ranks it 6th against its competitors, below Alorica. The Gender Score tracks how positively women rate their experience at Sykes Enterprises.

  1. 1st
    TP
    89 / 100
  2. 2nd
    Concentrix
    84 / 100
  3. 3rd
    Startek
    80 / 100
  4. 4th
    TTEC
    79 / 100
  5. 5th
    Alorica
    76 / 100
  6. 6th
    Sykes Enterprises
    70 / 100
Gender Score Comparison
RankCompany Score
1TP89
2Concentrix84
3Startek80
4TTEC79
5Alorica76
6Sykes Enterprises70
Diversity Score Comparison

Sykes Enterprises Ranks 6th in Diversity Score

67 Employees rate Sykes Enterprises' Diversity Score a 69/100, which ranks it 6th against its competitors, below Alorica. The Diversity Score tracks how positively diverse employees rate their experience at Sykes Enterprises.

  1. 1st
    TP
    89 / 100
  2. 2nd
    Concentrix
    84 / 100
  3. 3rd
    Startek
    80 / 100
  4. 4th
    TTEC
    79 / 100
  5. 5th
    Alorica
    78 / 100
  6. 6th
    Sykes Enterprises
    69 / 100
Diversity Score Comparison
RankCompany Score
1TP89
2Concentrix84
3Startek80
4TTEC79
5Alorica78
6Sykes Enterprises69
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