Sykes Enterprises Mission, Vision & Values
Sykes Enterprises Mission Statement
As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. Inspired by each brands’ unique vision and goals, we ask “what if?” applying our expertise to create innovative solutions that reduce customer effort. With 160,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 8 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 40+ years of industry-leading experience and commitment to improving the employee experience. EXP+™ from Sitel Group is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end CX services, while boosting efficiency, effectiveness
Sykes Enterprises Vision Statement
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Sykes Enterprises Values
- BE BOLD
- WORK TOGETHER
- BUILD TRUST
- WOW CUSTOMERS
Sykes Enterprises Employee Alignment
Sykes Enterprises' mission, vision & values motivate 60% of Sykes Enterprises employees. 9% of employees say that the main reason they stay at Sykes Enterprises is because of the Sykes Enterprises company mission. When asked to whom they feel the most loyal at work, 33% of employees said Sykes Enterprises' mission and vision. Comparably data clearly shows that a focused mission statement and cohesive core company values are vital to maintaining employee alignment.
