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It started out great and once the company went public things went downhill. More higher level employees did not reflect the values of the company. They give horrible pay and support to their lower level employees. Yet, the employee discount is great.
What makes you most happy at work?
Interacting with my team and customers.
What did you like most about the interview process?
I liked that they gave me an opportunity to show my personality.
What is most positive about the culture and environment at your company?
The most positive thing is having supportive coworkers and having incredible customers that are so excited to see us.
What are some of the best things about your team?
Tight knit teams of store managers provide the most support to each other. Without those other managers I would not still work here. Our store teams are excited and fun and love working with customers.
Why do you feel undervalued and what would make you feel better about your compensation?
They have some inconsistencies on pay. When a store earns more and pay is raised it ks not raised for the current employees, leaving more experienced employees getting paid less than newer ones. They have inconsistencies on how and who qualifies for bonuses.
What does the leadership team need to get better at?
They need to choose more candidates that reflect the company's overall values better. They need to find better ways to send more support to mid level employees such as store managers. Some regional employees wete supportive but some are not, DMs are especially unsupportive to their employees.
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