Torrid Employee Reviews
Out of 378 Torrid employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Torrid improve their work culture. The Sales team, with 58% positive reviews, reports the best experience at Torrid compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
The leadership team askes questions in order to make your job easier, safer and a great time while you are at a store working for Torrid.
Everything is amazing and great
They are fair which how they run the store. I feel respected
They worked with my personal schedule.
Great mentors that dedicate their time to have developmental calls and team collaboration.
What does the leadership team need to get better at?
Communication without verbally abusing staff, offen in front of customers and other staff.
Not being petty to others
I dont really know tbh
creating a less toxic and hostile environment for autistic employees.
Review from Sales Dept
They need to trust their employees to do their jobs. They need to take seriously complaints made about managers and higher ups when they engage in unprofessional behaviors.
What is the best part about your compensation package?
I can get health care
It has increased vastly and quickly
Good medical benefits and 50% discount on the product. Good pay and bonus structure.
Review from Sales Dept
The 50% off on merchandise,.
The amount we get paid for retail as well as they took great care of us when we were shut down for covid.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Too much stress for the pay
To not work there anymore
I feel like i put everything into my work just to make scratch bi weekly
my store creates such a toxic environment that I have multiple panic attacks, I have had no compensation.
Review from Sales Dept
Actually getting basic respect. Commision.
What are some of the best things about your team?
The flexible work schedule is a plus.
Friendly, interactive and truly caring
The people and the variety of backgrounds
The diversity and perspectives from everyone
We all have significant differences but can all work together.
What do your coworkers need to improve and how could you work together better?
one of my coworkers is the most toxic and hostile woman I have ever met, she needs to be extremely less hostile.
Review from Sales Dept
Interacting and including everyone at all times.
Better quality work ethics and working on talking about manager topics in pricate especially when talking about other employees
During the 6 months I was there, there was only one meeting and tons of drama.
Respect for both employees and customers. Actually doing there job and not just standing around doing nothing
Review from Sales Dept
What is most positive about the culture and environment at your company?
The flexible schedule and understanding that things happen.
The people I am working with
We come from different generations but we love and respect one another at all times
People try to be very open Minded
We have a decently diverse culture. I would say we are typically positive however we don't have enough diversity.
What needs to change to make the company culture better?
GET ORGANIZED GET A PAYROLL; AND HR THAT IS COMPETENT
Avoid gossip, rumors, groupism, false notion of women power and sabotage other groups/team members with personal vendetta.
Very bad at its best
To many chiefs and not enough indians. People show favorites a lot of gossip rumors basically Drama.
An attitude change from the SVP and HR Emperor
What did you like most about the interview process?
It was a quick interview
It was conversational and quick
I didnt i have a history of hiring at other jobs and torrids interview makes it hard to determine if someome is actually a good canidate
I felt the questions were more in depth than other places ive worked
I was asked to construct an outfit for my manager acting as a client looking for clothing for a specific event. its a good way of knowing who actually can attend to customer needs.
What would you improve about your company's interview process?
actually writing down people's disabilities and listening.
Review from Sales Dept
Very bad at its best
I did not get ask legitimate questions, I simply got hired.
Be truthful about how bad this company is and answer questions the interviewed person asks
How about be honest about how you'd treat people
Review from Sales Dept
What makes you most happy at work?
Listening to the music and interacting with the customers helping them find the right outfit
Helping my regulars find new items and create "relationships" with new customers
Being able to make individuals happy and confident.
The product quality for customers
Helping our customers find their confidence in our clothing. I love dressing them and being apart of build their self esteem.
What's going wrong and how can it be improved?
Prices to high, pay too low, not enough people to do the job and the constantly want us to utilize less people. Bad benefits and bad oversight from corporate leaders
They aren't listening to the staff in stores to solve the issues. We bring up problems that inhibit us from making their sales goals and they say we are complaining when all we want is support. We have the same goal, just different perspectives.
The buyers want better quality store treatment and not to be seen as walking bank accounts. With Torrid credit cards being shoved down their throats, they cant help but to feel hostile.
THIS COMPANY HAS NO IDEA WHAT IT IS DOING THE THINGS AND COMMENTS OF THINGS RETURNED ATR HORRENDOUS .. THERE IS JUST TO MUCH TO TYPE
The CEO doesnt listen. Management doesnt listen.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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