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Torrid Company Culture
Torrid Culture
This score is derived from employee ratings & reviews2.7/5
Torrid's Overall Culture is rated D
Top Rated Culture Dimensions
Environment
B-Team
C-Work Culture
D+CEO Rating
DExecutive Team
DTorrid CEO
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Liz Munoz
59 /100
See More
Diversity at Torrid
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F
Diverse employees at Torrid have rated Environment, Outlook, and Work Culture as the highest categories they have scored
Women at Torrid
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Women at Torrid have rated Environment, Team, and Work Culture as the highest categories they have scored
Torrid eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-39
Torrid employees are -39% more likely to recommend Torrid as a great place to work
| 24% | Promoters |
|---|---|
| 13% | Passives |
| 63% | Detractors |
Working at Torrid
Working at Torrid is rated below average by 352 employees, across various culture dimensions. Torrid employees rate Environment highest among all categories, and think that Office Culture and Professional Development have the most room for improvement, putting Torrid’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Los Angeles. See below in detail how working at Torrid was rated by employees.
Overall Company Culture at Torrid
D
Overall Company Culture at Torrid is rated D
Last updated months ago
Bottom
20%
Torrid ranks in the Bottom 20% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Torrid Employee Reviews
Out of 377 Torrid employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping Torrid improve their work culture.
| Positive Reviews | 57% |
|---|---|
| Constructive Feedback | 43% |
Positive Reviews From Torrid Employees
- What is most positive about the culture and environment at your company?The flexible schedule and understanding that things happen.
- What are some of the best things about your team?The flexible work schedule is a plus.
- What did you like most about the interview process?It was a quick interview
Constructive Feedback From Torrid Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Too much stress for the pay
- What's going wrong and how can it be improved?Prices to high, pay too low, not enough people to do the job and the constantly want us to utilize less people. Bad benefits and bad oversight from corporate leaders
- What does the leadership team need to get better at?Communication without verbally abusing staff, offen in front of customers and other staff.
Torrid Company Information
Torrid Company Overview
Torrid is inspired by and designed specifically to fit the young, stylish woman who wears sizes 10 to 30.
Torrid Mission, Vision & Values
Torrid Mission & Values
Torrid is the ultimate retail destination for fashion apparel, accessories, swimwear and lingerie specifically made for the stylish woman who wears sizes 10 to 30. Our exclusive collections are designed to fit her flawlessly, inspiring her to feel confident and sexy-with no apologies. Torrid is the fastest growing plus-size brand in fashion. We currently have over 500 locations in the US and Canada, with stores opening every day. As our company continues to grow, so does our need for fiercely creative, passionate individuals who aren’t afraid to challenge the status quo in the fashion industry. Learn more about our current opportunities and how you can make a difference at TorridCareers.com!
| Headquarter | 18501 E. San Jose Ave City Of Industry, CA 91748 United States of America |
|---|---|
| Website | www.torrid.com/ |
| Founding Date | 2001 |
| Tel | (866) 867-7431 |
| Company Status | Private |
| Jobs | www.torridcareers.com |
| Social Sites |
Culture Video
Torrid Employees
352 employees at Torrid have reviewed Torrid across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 352 Torrid employees give their leadership a grade of D, or Bottom 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Torrid are mostly dissatisfied with their total compensation at Torrid, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Torrid are not very pleased with their team. 352 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Torrid are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Torrid believe the environment at Torrid is positive. Most Participants believe the pace of work at Torrid is comfortably fast. About 77% of the employees at Torrid work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Torrid are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Torrid employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Torrid report the work pace is comfortably fast
Work Pace
A Day in the Life
74% of Torrid employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Torrid employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
52% of Torrid employees call their work environment positive
Environment
Joining Torrid - Employee Onboarding
The prevailing opinion from employees about joining Torrid is that the company was very unprepared on their first day. Torrid employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Torrid KPIs and OKRs
Employees’ understanding of Torrid's KPIs and OKRs is essential for its success. Out of 6 Torrid employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Torrid CEO & Leadership
Torrid CEO - Liz Munoz
59 /100
Torrid’s CEO Liz Munoz started in this role in 2018. Liz’s approval rate is lower compared to CEOs at similar sized companies, putting Liz in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Los Angeles. Liz Munoz’s employees rank Torrid in the Top 40% for Environment, in the Bottom 30% for Team, and in the Bottom 25% for Work Culture. Munoz is generally unpopular with Torrid employees, but ranks especially low with employees identified with Other ethnicities, and by employees with 3 to 6 Years experience and African American/Black employees. However, Asian or Pacific Islander employees have a slightly more favorable view of the CEO.
Torrid Leadership
The Torrid Executive Team is rated a “D” and led by CEO Liz Munoz, Senior Vice President, Logistics Chris Black, and Vice President Store Operations and Customer Service Elizabeth Haynes
Liz Munoz CEO / President
Liz Munoz serves as the CEO / President of Torrid.
Chris Black Senior Vice President, Logistics
Chris Black serves as the Senior Vice President, Logistics of Torrid. Chris started at Torrid in Oct of 2018. Chris...
Elizabeth Haynes Vice President Store Operations and Customer Service
Elizabeth Haynes serves as the Vice President Store Operations and Customer Service of Torrid. Elizabeth started at... read more
Chinwe Abaelu VP Finance
Chinwe Abaelu serves as the VP Finance of Torrid. Chinwe started at Torrid in May of 2016. Chinwe currently resides in... read more
Lisa Stanley VP Marketing, LOVESICK
Lisa Stanley serves as the VP Marketing, LOVESICK of Torrid. Lisa started at Torrid in Jun of 2016. Lisa currently... read more
Jonathan Johnson Vice President Creative Services and Brand Marketing
Jonathan Johnson serves as the Vice President Creative Services and Brand Marketing of Torrid. Jonathan started at...
Nicole Browder Vice President of Merchandising
nicole browder serves as the Vice President of Merchandising of Torrid. nicole started at Torrid in Aug of 2018. nicole... read more
Jeff Allen Vice President - Ecommerce & CRM
Jeff Allen serves as the Vice President - Ecommerce & CRM of Torrid.
S Debenham Vice President of Stores
S Debenham serves as the Vice President of Stores of Torrid. S started at Torrid in Apr of 2014. S currently resides in... read more
Diversity & Inclusion at Torrid
Diverse employees at Torrid score the company 43/100 across various culture categories, placing Torrid in the Bottom 5% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Torrid across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Torrid Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Legal Assistance
Torrid PTO
Torrid's PTO and Vacation policy typically gives 0-10 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is Torrid's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Torrid's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Torrid Careers
Torrid Jobs
No Recent Jobs found for Torrid on Comparably
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H1B Visa
In 2019, Torrid applied for 4 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
4
Total Applied
H1B Applications Outcome
- 100% Granted (4 out of 4)
- 0% Denied ( out of 4)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 4)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 4)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Torrid Know You Want To Work There
Overview of Candidates Interested in Torrid on Comparably
Candidates By Department
Sales | 67% | |
|---|---|---|
Design | 17% | |
All Industries | 17% |
Candidates By Location
Pittsburgh | 33% | |
|---|---|---|
Iowa City | 17% | |
Laurel | 17% | |
Eugene | 17% | |
Akron | 17% |
Frequently Asked Questions regarding Torrid
What is Torrid address?
Torrid location is at 18501 E. San Jose Ave
Who is the CEO of Torrid?
Torrid CEO is Liz Munoz, their score by employees is 59
What is Torrid eNPS?
The eNPS for Torrid is -39
What are the benefits at Torrid?
Torrid perks and benefits are Dental Insurance, Vision Insurance, Health Insurance, Life Insurance, PTO / Vacation Policy, Paid Holidays, Maternity / Paternity Leave, 401K / Retirement Plan, Performance Bonus, Tuition Reimbursement & Legal Assistance
Who is Torrid leadership?
Chris Black, Elizabeth Haynes & Chinwe Abaelu are part of Torrid leadership, Liz Munoz is the CEO
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