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So far it's been only ok. I'm afraid to ask questions because my store manager tends to get very irritated with me when I dont remember how to do something on the POS instantly after being shown once or maybe twice. I dont like trying to convince customers to sign up for credit cards.
What are some of the best things about your team?
Friendly, knowledgable, energetic, charismatic, smart
What does the leadership team need to get better at?
Training new employees on all aspects of the POS and how to make exchanges.
Why do you feel undervalued and what would make you feel better about your compensation?
If I was treated more as a keyholder than as a store manager. More training! Asking for help without getting yelled at.
What did you like most about the interview process?
They asked about how you work, what you would do, and they are very compassionate about how difficult it is to start working there.
What is most positive about the culture and environment at your company?
The sales associates and other keyholders and assistant manager are all very friendly and willing to help. I cant say the same of the store manager.
What's going wrong and how can it be improved?
I need more and better training, more than "you did this wrong, why?" And an angry explanation of what I need help with. A keyholder manual would help immensely.
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