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Xerox Corporation Company Culture

Culture Score

This score is derived from employee ratings & reviews
2.4/5
Xerox Corporation's Overall Culture is rated D-

Top Rated Culture Dimensions

CEO Score

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
John Visentin Xerox Corporation's CEO
John Visentin
47 /100

Xerox Corporation Mission, Vision & Values

Are your company's goals clear, and are you invested in them?

Mission Statement

Through the world's leading technology and services in business process and document management, we're at the heart of enterprises small to large, giving our clients the freedom to focus on what matters most: their real business.

Values

Since our inception, we have operated under the guidance of six core values: We succeed through satisfied customers. We deliver quality and excellence in all we do. We require premium return on assets. We use technology to develop market leadership. We value our employees. We behave responsibly as a corporate citizen.

Xerox Corporation Culture At a Glance

251 employees at Xerox Corporation have reviewed Xerox Corporation across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 251 Xerox Corporation employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Xerox Corporation are mostly dissatisfied with their total compensation at Xerox Corporation, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Xerox Corporation are generally satisfied with their team. 251 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Xerox Corporation are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Xerox Corporation believe the environment at Xerox Corporation is positive. Most Participants believe the pace of work at Xerox Corporation is extremely fast. About 55% of the employees at Xerox Corporation work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Xerox Corporation are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Company Information

Address
45 Glover Ave PO Box 4505
Norwalk, CT 06856
United States of America
Website
www.xerox.com
Founded
1906

Company Description

American global corporation that sells print and digital document solutions, services and document technology products in more than 160 countries

Key Executives

Name & Title
Bio
John Visentin  CEO / President
John Visentin
CEO / President
John Visentin serves as the CEO / President of Xerox Corporation.
Kevin Warren  Executive VP & Chief Commercial Officer
Kevin Warren
Executive VP & Chief Commercial Officer
Mr. Kevin M. Warren has been the Chief Commercial Officer and Executive Vice President at Xerox Corporation since January 01, 2017. Mr. Warren serves as President of Commercial Business Group at Conduent Incorporated. Mr. Warren served as Corporate Vice President and President of Commercial Business Group - Xerox Services at Xerox Corporation since July 2010 and January 2016 respectively. Mr. Warren served as President of Industrial, Retail & Hospitality Business Group - Xerox Services at Xerox Corporation from September 2014 to January 2016. He served as the President of Strategic Growth Initiatives and Corporate Vice President at Xerox Corporation. He served as the President of United States Customer Operations and Vice President at Xerox Corp. since 2010. Mr. Warren served as the President of U.S. Solutions Group, Inc. since July 1, 2010. Mr. Warren served as the Chairman of the Board, Chief Executive Officer and President of Xerox Canada Inc. of Xerox Corp. from January 1, 2008 to July 1, 2010. He was responsible for all aspects of Xerox Canada, including sales and support of its portfolio of document technology and services, human resources, marketing and other operations within the country. He served as Vice President of Xerox Corporation. Mr. Warren previously led the team responsible for the transition of Xerox's acquisition of Global Imaging Systems. He has a strong background in direct sales and sales management. He served as Head of Xerox's U.S. Eastern Sales Operations. Mr. Warren has been an Independent Director of Illinois Tool Works Inc. since August 2010. He serves on the national board of Big Brothers Big Sisters of America. He served as Director of Xerox Canada Inc. from January 1, 2008 to July 1, 2010. Mr. Warren holds a Bachelor of Science degree in finance from Georgetown University and is graduate of Harvard Business School Advanced Management Program.
Joseph H. Mancini Jr.  VP & Chief Accounting Officer
Joseph H. Mancini Jr.
VP & Chief Accounting Officer
Mr. Joseph Mancini, Jr., also known as Joe, has been the Chief Accounting Officer and Vice President of Xerox Corporation since April 1, 2013 and serves as its Chief Financial Officer for Document Technology business. Mr. Mancini served as Vice President of Xerox North America Finance at Xerox Corp. since March 2010. He oversaw finance operations across the United States and Canada. Since joining Xerox in 1989, he held a number of finance positions including vice president of finance for the Xerox Office Group and director of Corporate Financial Analysis. He served as the managing director for mergers and acquisitions operations at Xerox and helped lead the acquisition of Affiliated Computer Services (ACS), which was the largest acquisition in Xerox's history.Joe earned a Bachelor of Science in accounting degree from the University of Bridgeport and is a Certified Public Accountant, licensed in the State of Connecticut.
Boris Dubov  Head of Representative Office In the Baltic Countries
Boris Dubov
Head of Representative Office In the Baltic Countries
Mr. Boris Dubov serves as the Head of Representative Office in the Baltic countries of Xerox Corp.
Roy Harding  Chief Operating Officer of Developing Markets Operations for Regions East
Roy Harding
Chief Operating Officer of Developing Markets Operations for Regions East
Roy Harding has been Chief Operating Officer of Developing Markets Operations Regions East at Xerox Corp. since July 2009. Mr. Harding served as Vice President of the Office Group for the Xerox's Developing Markets Operations from January 2007 to May 2009. Mr. Harding joined Xerox in 1985 in the United Kingdom. He has held a number of senior positions for Xerox, including General Manager of Xerox Middle East and Africa and Marketing Director for Xerox in the Middle East, India, Eurasia, Russia and Africa. Prior to that, he served as a business Division Director for Middle East and Africa and also served as General Manager for concessionaires within Xerox U.K., where he was instrumental in the development of the 'Premier Partner' program with concessionaires in Europe.
Dean Aloise  Head of HR Consulting Function
Dean Aloise
Head of HR Consulting Function
Mr. Dean Aloise has been the Head of HR Consulting Function at Xerox Corporation since May 2016. Mr. Aloise served as Managing Director of Wealth Practice at Buck Consultants, LLC. Prior to this role, Mr. Aloise was the US Wealth Practice Leader, directing the practice to its best annual results in more than a decade. He also co-invented a patent-pending risk management tool called Pension Risk Navigator; and facilitated the innovation process around new financial wellness programs that improve employees' financial health and retirement readiness. Mr. Aloise is experienced in helping organizations with pension and retiree medical plan issues, union negotiations, multiemployer plans and global consulting assignments. He has also led broad-HR strategy projects spanning the total rewards spectrum, which have included change management, communications, administration, and technology implementations. He is passionate about serving Buck's clients, colleagues, and the communities where Buck operates. He is an Associate of the Society of Actuaries, Fellow in the Conference of Consulting Actuaries, an Enrolled Actuary, and a Member of the American Academy of Actuaries. Mr. Aloise received his B.S. degree with distinguished honors in actuarial science with a minor in mathematics from Penn State University's Schreyer Honors College.
Bruce Jones  Group President of Financial Services Business
Bruce Jones
Group President of Financial Services Business
Mr. Bruce W. Jones has been the Group President of Financial Services Business at Xerox Corporation since May 01, 2015. Mr. Jones spent 25 years at IBM where he led the creation of its North American Financial Services BPO business unit and served in various roles in its BPO business, spanning multiple geographies. He is an industry veteran. Mr. Jones holds an MBA from the University of Chicago, Booth School of Business and a Bachelor of Science in Business Management from Georgia Tech.
Sarah Hlavinka McConnell  Executive VP, General Counsel & Corporate Secretary
Sarah Hlavinka McConnell
Executive VP, General Counsel & Corporate Secretary
Ms. Sarah Hlavinka McConnell has been an Executive Vice President, General Counsel and Corporate Secretary of Xerox Corporation since January 18, 2017. Ms. McConnell oversees the legal affairs of the corporation, including litigation and patent acquisition. She also manages governance and regulatory compliance for the board of directors and has responsibility for corporate security, Xerox's ethics program, the Xerox Foundation, government affairs and public policy activities on domestic and international affairs. served as an Executive Vice President of ABM Industries Incorporated since September 2014 until January 23, 2017 and was its Corporate Secretary until January 23, 2017 and General Counsel since May 15, 2008 until January 23, 2017. Ms. McConnell served as Senior Vice President of ABM Industries Inc. from September 2007 to September 2014. She served as Vice President, Assistant General Counsel and Secretary of Fisher Scientific International Inc. from July 2005 to December 2005. Ms. McConnell served as General Counsel Fisher of HealthCare from September 2002 to November 2004, General Counsel of Benchmark Electronics, Inc. from November 2004 to July 2005, Associate General Counsel and Assistant Secretary of Hewlett Packard Company (Compaq Computer Corporation), Senior Counsel at Cooper Industries, Inc. and Associate at Akin Gump Strauss Hauer & Feld LLP. She serves on the Texas A&M University College of Liberal Arts Development Council. Ms. McConnell earned a Bachelor of Arts degree from Texas A&M University, graduating Magna Cum Laude. She received Doctorate of Jurisprudence from the University of Texas Law School.
Michael David Feldman  Executive VP & President of North America Operations
Michael David Feldman
Executive VP & President of North America Operations
Mr. Michael D. Feldman, also known as Mike, has been Corporate Executive Vice President and President of North America Operations at Xerox Corporation since January 01, 2017. Mr. Feldman served as Corporate Vice President at Xerox Corporation since October 2013 and served as its President of Large Enterprise Operations for Xerox Technology Business since July 12, 2016. He served as the President of Large Enterprise Operations for Xerox Services at Xerox Corporation since October 2013 until July 12, 2016. Mr. Feldman oversees Xerox's Large Enterprise Operations, which pursues growth opportunities for document management outsourcing, managed print services, technology sales and content management around the world. He joined Xerox in March 2013 as Senior Vice President of the Global Document Outsourcing Services Business Group, where he was responsible for driving the revenue and profit of its Global Managed Print Services business in large enterprises and indirect channels. Prior to Xerox, he spent 24 years at Hewlett-Packard and served as its Vice President and General Manager of the Managed Enterprise Solutions Business Unit in the Imaging and Printing Group's Americas Organization. Mr. Feldman holds a bachelor's degree in marketing from Pace University.
Rajat Jain  Managing Director of Indian Operations
Rajat Jain
Managing Director of Indian Operations
Mr. Rajat K. Jain has been Managing Director of Xerox India Limited since February 20, 2012. Mr. Jain is responsible for leading Xerox India's strategy implementation and business operations, including sales of products and services, marketing, brand recognition and customer service operations for Xerox India. He focuses on expanding Xerox's channel presence and further strengthening its partner relationships across India. He has been Managing Director of Indian Operations at Xerox Corp. since 2012. Mr. Jain has over two decades of experience across Consumer, Telecom and Media sectors. His key areas of expertise include understanding consumers across segments, building and working with high performance teams and growing businesses that revolve around brands. He served as the Chief Executive Officer and Managing Director of Mobile2win India Pvt. Ltd. He served as a Vice President and Managing Director of The Walt Disney Company (India) Pvt Ltd. and Walt Disney Television International (India) since June 2004. He was responsible for coordinating and overseeing growth opportunities, targeting new businesses, expanding and increasing penetration of the existing ones and leading the development of business operations across the country. He served as the Managing Director of Disney (India) and successfully launched the leading kids TV network in India. Mr. Jain launched Sony SET MAX. He served at Essel Group, Modi Telstra, Benckiser and Hindustan Lever. He served as the Chairman of Mobile2win India Pvt. Ltd. since January 1, 2010. Mr. Jain also leads Neva Garments Ltd, a leader in Thermal wear in India for several years as its Executive Vice Chairman of the Board. He is also a Non-Executive Director on the Boards of Times Innovative Media (TIM), a Bennet Colman (Times of India) Group Company, TIM Delhi Airport Advertising (TIMDAA), a JV between TIM and the GMR group. He serves as a Non-Executive Director on the Board of Xerox India. He served as an Additional Non Executive Director of Darcl Logistics Limited since August 4, 2015. He holds a Postgraduate degree from IIM, Ahmedabad and an Engineering Graduate from IIT, Delhi.

HR Leaders

Name & Title
Bio
Darrell Ford  Executive VP & Chief Human Resources Officer
Darrell Ford
Executive VP & Chief Human Resources Officer
Mr. Darrell L. Ford has been the Chief Human Resources Officer of Xerox Corporation since December 1, 2015. Mr. Ford has been an Executive Vice President of Xerox Corporation since January 01,2017. He served as the Senior Vice President at Xerox Corporation since December 1, 2015 until January 01,2017. He serves as Vice President of Manufacturing at Westwood Energy Systems. He served as the Chief Human Resources Officer and Senior Vice President of Advanced Micro Devices, Inc. from April 16, 2012 to November 5, 2015. He served as Vice President of MaxWest Environmental Systems, Inc. Mr. Ford is also significant project management and technical expertise. Mr. Ford spent four years at Shell Oil, where he led a global team focusing on organizational effectiveness, talent management, learning and development, performance and change. Prior to his tenure at Shell, he spent six years at Honeywell International where he was responsible for global centers of excellence in organizational effectiveness, learning, leadership development, talent management, diversity and performance management. Mr. Ford has extensive experience in areas such as economic/viability modeling, budgetary quotations, contract bid packaging, conceptual technology development, accounting, purchasing, quality control, IP and patent management, technology licensing management and dealer network management. Mr. Ford is a member of the Society for Human Resource Managers, American Bar Association-Labor & Employment Section and the Society of HR Planning. Mr. Ford has a Juris Doctorate, an MBA, Law Degree and a bachelor's degree in Psychology from Rutgers University from Rutgers University.
Larry becker  Director Human Resources
Larry becker
Director Human Resources
Larry becker serves as the Director Human Resources of .
Larry Smith  Human Resources Director
Larry Smith
Human Resources Director
Larry Smith serves as the Human Resources Director of .
Laura Fleming  HR Director
Laura Fleming
HR Director
Laura Fleming serves as the HR Director of .
Nadine Peers  Director of Human Resources
Nadine Peers
Director of Human Resources
Nadine Peers serves as the Director of Human Resources of .

Xerox Corporation Employee Reviews

Positive Reviews
43%
43%
57%
Constructive Feedback
57%

Positive Reviews from Employees

What is the best part about your compensation package?

We do not get paid until equipment is delivered. I sold over a million dollars of equipment this year and as of this week we delivered 15 units.

What do you like best about the leadership team?

Our local management team is excellent but at the high level I can’t even tell you the last time I heard from the

What are some of the best things about your team?

we work together to get problems solved

Constructive Feedback from Employees

What needs to change to make the company culture better?

Communication…. We have no idea when supplies or product is arriving. Our company has been torn apart and working with HCL is the absolute wors

What would you improve about your company's interview process?

Get interviewers that have a clue

What's going wrong and how can it be improved?

Customers are lied to and treated horribly

A Day in the Life
A Day in the Life
Xerox Corporation employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at Xerox Corporation report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Xerox Corporation have 4+ meetings
Meetings
A Day in the Life
77% of Xerox Corporation employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Xerox Corporation employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
46% of Xerox Corporation employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Xerox Corporation employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
51% of Xerox Corporation employees call their work environment positive
Environment

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Anonymous Q&A with Xerox Corporation Employees

Most Recent Q&A

Bottom
10%

Leadership Score

In the Bottom 10% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
46
out of 100
Executive rating?
47
out of 100
CEO rating?
60
out of 100
Manager rating?
Bottom
10%

Compensation Score

In the Bottom 10% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
Paid fairly?
Satisfied with benefits?
Bottom
35%

Team Score

In the Bottom 35% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
Coworker interaction?
76
out of 100
Quality of coworkers?
Bottom
20%

Environment Score

In the Bottom 20% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
7 or less
11%
8
44%
10
33%
12
4%
More than 12
8%
Work hours per day?
Extremely fast
28%
Comfortably fast
27%
Moderate
27%
A bit slow
8%
Bureaucratic
10%
Pace at work?
Positive
51%
Negative
49%
Positive work environment?
Bottom
10%

Outlook Score

In the Bottom 10% of similar sized companies on Comparably

Trending upThis category score has been trending up % since last month
49
out of 100
Future outlook?
Fantastic
9%
Good
39%
Neutral
22%
Bad
22%
Terrible
8%
Customer perception?
Excited going to work?

Xerox Corporation H1B Visa

In 2019, Xerox Corporation applied for 10 H1B visas. Of the work permits applied for, 80% were approved, 10% certified-withdrawn, and 10% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Xerox Corporation unveil that one approved work permit application was withdrawn before the employee’s start date, and one was withdrawn by Xerox Corporation after the employee’s start date.

Work Permit Application Outcome

Xerox Corporation has a total of 28000 employees

10
Total Applied
  • 80% Granted (8 out of 10)
  • 0% Denied ( out of 10)
  • 10% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 10)
  • 10% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 10)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at Xerox Corporation

Bottom
20%

Xerox Corporation currently ranks in the Bottom 20% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at Xerox Corporation

Bottom
25%

Xerox Corporation currently ranks in the Bottom 25% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
-52
eNPS Score
16%Promoters
16%Passives
68%Detractors

Xerox Corporation Culture Video

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Xerox Corporation Competitors Video

Xerox Corporation Competitors

  1. 1st
    HPE
    77 / 100
  2. 2nd
    HP Inc.
    75 / 100
  3. 3rd
    Dell Technologies
    72 / 100
  4. 4th
    Lenovo
    70 / 100
  5. 5th
    Xerox Corporation
    55 / 100

Perks & Benefits

Health & Wellness
Health Insurance
Paid Time Off
PTO / Vacation Policy

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