Xerox Corporation Claimed Company
American global corporation that sells print and digital document solutions, services and document technology products... read more
EMPLOYEE
PARTICIPANTS
242
TOTAL
RATINGS
3864
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Working At Xerox Corporation

Every day you’ll work alongside people who are as passionate about new ideas, customer service and success as you are. In fact, this passion is at the heart of what we do. We believe that when people's individual needs are tended to, they perform better. Balancing work with life: all the more reason why Xerox is the employer of choice.

How employees describe working at Xerox Corporation

Complete dumpster fire run by clowns.

Posted 16 days ago

Great at first but not anymore.

Xerox has the worst customer service

An inspiring vision statement like" To be the most valued innovator in technologies that transform documentation and processes for organizations around the world."

CEO and higher management get millions in bonus while the workers get no pay increases for years, and 401K loss. "One team one boat" we're on a sinking ship and they have a luxury life boat.

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What it's like to work at Xerox Corporation

  • Xerox Corporation employees generally work 9.1 hrs a day
  • Employees at Xerox Corporation report the work pace is extremely fast
  • On a typical day, employees at Xerox Corporation have 4+ meetings
  • 77% of Xerox Corporation employees look forward to interacting with their team every day
  • Xerox Corporation employees most often take 20-30 paid vacation and sick days each year
  • 46% of Xerox Corporation employees report they are happy with their work life balance
  • Xerox Corporation employees typically get valuable feedback on how to improve at work Once a month
  • 51% of Xerox Corporation employees call their work environment positive

Q&A With Xerox Corporation Employees

Asked to all employees at Xerox Corporation

  • Top Employee Response

    Hospitalization out of pockets are too high. Not aware of any stock options or equity.

  • I was let go after many, many and I mean many years with the company. Apparently my loyalty counted for nothing.

  • I am aware that people who have less experience than I do, as well as shorter tenure, make $5K-9K more than I do. Impossible to verify?

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Asked to all employees at Xerox Corporation

  • Top Employee Response

    Focusing on the customers and employees. The stockholders will take care of themselves if we have loyal customers

  • Managing... Knows how to do their job and stop relying on the little man. Recognize appreciate n reward us. Be more competent of doing d job

  • They are aimless and feckless. There is no way for them to improve, they need to be replaced.

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Asked to all employees at Xerox Corporation

  • Top Employee Response

    Company needs a better handle on the customers there service

  • Butthurt employees aren't normally productive, too many layoffs, too little future promotoins available

  • We are underpaid, undermined, underappreciated and are treated like slaves. We are treated unfairly and they can do better but hoard for sel

See 8 More Responses

Asked to all employees at Xerox Corporation

  • Top Employee Response

    They help one another with tasks and ensure everyone is included

  • very small so not fare to judge anymore its a war zone to save your job

  • They all feel the same way about this company

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Asked to all employees at Xerox Corporation

  • Top Employee Response

    People at Xerox work in vacuums. Not much sharing of info. Everyone wants to protect their turf. Some people are genuinely dumb.

  • I work with top notch coworkers. There is occasionally drama, but otherwise are great. They just need experience. Turnover is high.

  • More opportunity to update their skills and knowledge with new variations of the product.

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Asked to all employees at Xerox Corporation

  • Top Employee Response

    Company needs to follow what their contracted company wants. Also, both companies need to make up their mind how they want the job done.

  • Management skills. Their judgment of making decisions that affects us. Be more humane and acknowledge our hard work. Widen decision process

  • get back to what it once was growth sales training

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Asked to all employees at Xerox Corporation

  • Top Employee Response

    The co-workers are great, we are all on this sinking ship together.

  • CCCI has a Manager that favors certain staff. Very stressful place.

  • nice people

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Asked to all employees at Xerox Corporation

  • Top Employee Response

    my coworkers feel strongly about the product we support. everyone believes in working together to support the customer.

  • Agent first mentality

  • ability to work on your own without hovering managers.

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Asked to all employees at Xerox Corporation

  • the cost of the benefits program

  • How unstable it would be

  • That they were going into the tank

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Asked to all employees at Xerox Corporation

  • Top Employee Response

    Horrible, almost all admin and finance jobs have been moved to Guatemala. We are left to solve the complex issues that they dont understand or care to. Many mistakes are being made and our customers and profits will suffer.

  • I envision it's like the final hours of the Titanic, A small percentage has decide to be noble, and go down with the ship, but most are scrambling to get into a lifeboat and how to word it politely on their resume. But we're all equally rats here, so that's nice.

  • Moral is at an all time low. The board has sold out. The last 3 CEOs have destroyed any value there was in the company. Most Techs see now future in the company. Product line at the top has no future. Customers are leaving in droves.

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Asked to all employees at Xerox Corporation

  • Top Employee Response

    I love the fact for the most part my customers appreciate the way I solve their issues.

  • Satisfaction of helping people.

  • I love the work I did.

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Asked to all employees at Xerox Corporation

  • Top Employee Response

    Just waiting for your number to be called. Very little confidence in upper management.

  • traditional office environment

  • The company is shrinking so - not great

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Asked to all employees at Xerox Corporation

  • Top Employee Response

    People are people regardless of their leadership role or support role. My CEO knows my name and greets me heartily.

  • My managers dedication to growth and development of his team

  • My manager is hands off. I don't know about the rest of the leadership team.

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Asked to all employees at Xerox Corporation

  • each is about 45 minutes

  • 2 hours X 2

  • no idea

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Asked to all employees at Xerox Corporation

  • yes we do both

  • Yes

  • Yes, they drug test , tobacco testing, and background checks. There is also word they raid your social networks for any derogatory info.

View Response & Answer »

Asked to all employees at Xerox Corporation

  • i think it's easy

  • Not hard

  • I've heard of a social life. Those that seem to have one, have one with co-workers and their wives.

View Response & Answer »

Asked to all employees at Xerox Corporation

  • i think it depends on your manager. there is not a formal one

  • I wouldn't know.

  • Terrible

View Response & Answer »

Asked to all employees at Xerox Corporation

  • it depends on how the company performs

  • Raises, I've heard other companies have them.

  • Slim and none

View Response & Answer »

Asked to all employees at Xerox Corporation

  • pretty relaxed

  • It's what you make of it. Chase the numbers and give yourself a heart attack. Or let it slide a bit and live.

  • Fast yet boring

View Response & Answer »

Asked to all employees at Xerox Corporation

  • no question was difficult

  • Where do you see yourself in 20 years.

  • Where do you wanna be in 5 years

View Response & Answer »

Asked to all employees at Xerox Corporation

  • no unique perks or benefits

  • There is no unique perks.

  • free copies!

View Response & Answer »

Asked to all employees at Xerox Corporation

  • Yes

  • Yes, several people work remotely, and those not in HQ or the Rochester can frequently work from home even when assigned to local offices. It depends entirely on the nature of the work.

  • Yes, depends on the department and manager. Several positions are difficult to perform remotely, though.

View Response & Answer »

Asked to all employees at Xerox Corporation

  • Generous, but workload is so acute that vacations often go unused.

  • Was great many weeks

  • You make requests using a pretty buggy system and your manager approves or rejects it. Up to his discretion, for the most part. So as long as you have a good manager, you're fine. The base PTO rate isn't great, but not bad, but they have almost no holidays, so you have to spend PTO days to take days off when the company is shut down anyway, like the day after Thanksgiving or Christmas.

View Response & Answer »

Asked to all employees at Xerox Corporation

  • mine was easy and well coordinated

  • Torturous and drawn out. Many months and decisions often deferred.

  • You will need to contact the Corporate office or Human resource to obtain this response.

View Response & Answer »

Asked to all employees at Xerox Corporation

  • affordable medical benefits

  • A sustainable business model

View Response & Answer »

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Should I work at Xerox Corporation?

16% of Xerox Corporation employees would encourage their friends to become coworkers, whereas 16% are neutral and 68% would not recommend working at Xerox Corporation to their friends.

-52
eNPS Score
16%Promoters
16%Passive
68%Detractors

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