-52
eNPS Score
Working At Xerox Corporation
Every day you’ll work alongside people who are as passionate about new ideas, customer service and success as you are. In fact, this passion is at the heart of what we do. We believe that when people's individual needs are tended to, they perform better. Balancing work with life: all the more reason why Xerox is the employer of choice.
How employees describe working at Xerox Corporation
Complete dumpster fire run by clowns.
Posted 16 days ago
Great at first but not anymore.
Xerox has the worst customer service
An inspiring vision statement like" To be the most valued innovator in technologies that transform documentation and processes for organizations around the world."
CEO and higher management get millions in bonus while the workers get no pay increases for years, and 401K loss. "One team one boat" we're on a sinking ship and they have a luxury life boat.
What it's like to work at Xerox Corporation
- Xerox Corporation employees generally work 9.1 hrs a day
- Employees at Xerox Corporation report the work pace is extremely fast
- On a typical day, employees at Xerox Corporation have 4+ meetings
- 77% of Xerox Corporation employees look forward to interacting with their team every day
- Xerox Corporation employees most often take 20-30 paid vacation and sick days each year
- 46% of Xerox Corporation employees report they are happy with their work life balance
- Xerox Corporation employees typically get valuable feedback on how to improve at work Once a month
- 51% of Xerox Corporation employees call their work environment positive
Q&A With Xerox Corporation Employees
IDX: 0 TOT: 82
Why do you feel undervalued and what would make you feel better about your compensation at Xerox Corporation?
Top Employee Response
Hospitalization out of pockets are too high. Not aware of any stock options or equity.
I was let go after many, many and I mean many years with the company. Apparently my loyalty counted for nothing.
I am aware that people who have less experience than I do, as well as shorter tenure, make $5K-9K more than I do. Impossible to verify?
What does the leadership team at Xerox Corporation need to get better at?
Top Employee Response
Focusing on the customers and employees. The stockholders will take care of themselves if we have loyal customers
Managing... Knows how to do their job and stop relying on the little man. Recognize appreciate n reward us. Be more competent of doing d job
They are aimless and feckless. There is no way for them to improve, they need to be replaced.
What's going wrong and how can it be improved at Xerox Corporation?
Top Employee Response
Company needs a better handle on the customers there service
Butthurt employees aren't normally productive, too many layoffs, too little future promotoins available
We are underpaid, undermined, underappreciated and are treated like slaves. We are treated unfairly and they can do better but hoard for sel
What are some of the best things about your team at Xerox Corporation?
Top Employee Response
They help one another with tasks and ensure everyone is included
very small so not fare to judge anymore its a war zone to save your job
They all feel the same way about this company
What do your coworkers need to improve and how could you work together better at Xerox Corporation?
Top Employee Response
People at Xerox work in vacuums. Not much sharing of info. Everyone wants to protect their turf. Some people are genuinely dumb.
I work with top notch coworkers. There is occasionally drama, but otherwise are great. They just need experience. Turnover is high.
More opportunity to update their skills and knowledge with new variations of the product.
What needs to change to make the company culture better at Xerox Corporation?
Top Employee Response
Company needs to follow what their contracted company wants. Also, both companies need to make up their mind how they want the job done.
Management skills. Their judgment of making decisions that affects us. Be more humane and acknowledge our hard work. Widen decision process
get back to what it once was growth sales training
What are your coworkers at Xerox Corporation like?
Top Employee Response
The co-workers are great, we are all on this sinking ship together.
CCCI has a Manager that favors certain staff. Very stressful place.
nice people
What is most positive about the culture and environment at Xerox Corporation?
Top Employee Response
my coworkers feel strongly about the product we support. everyone believes in working together to support the customer.
Agent first mentality
ability to work on your own without hovering managers.
What do you wish you had known before joining the company?
the cost of the benefits program
How unstable it would be
That they were going into the tank
What's the company culture like at Xerox Corporation?
Top Employee Response
Horrible, almost all admin and finance jobs have been moved to Guatemala. We are left to solve the complex issues that they dont understand or care to. Many mistakes are being made and our customers and profits will suffer.
I envision it's like the final hours of the Titanic, A small percentage has decide to be noble, and go down with the ship, but most are scrambling to get into a lifeboat and how to word it politely on their resume. But we're all equally rats here, so that's nice.
Moral is at an all time low. The board has sold out. The last 3 CEOs have destroyed any value there was in the company. Most Techs see now future in the company. Product line at the top has no future. Customers are leaving in droves.
What makes you most happy at Xerox Corporation?
Top Employee Response
I love the fact for the most part my customers appreciate the way I solve their issues.
Satisfaction of helping people.
I love the work I did.
What's the office vibe like at Xerox Corporation?
Top Employee Response
Just waiting for your number to be called. Very little confidence in upper management.
traditional office environment
The company is shrinking so - not great
What do you like best about the leadership team at Xerox Corporation?
Top Employee Response
People are people regardless of their leadership role or support role. My CEO knows my name and greets me heartily.
My managers dedication to growth and development of his team
My manager is hands off. I don't know about the rest of the leadership team.
How long do the interviews usually take at Xerox Corporation?
each is about 45 minutes
2 hours X 2
no idea
Does Xerox Corporation drug test or do a background check?
yes we do both
Yes
Yes, they drug test , tobacco testing, and background checks. There is also word they raid your social networks for any derogatory info.
How difficult is it to maintain a social life while in your job at Xerox Corporation?
i think it's easy
Not hard
I've heard of a social life. Those that seem to have one, have one with co-workers and their wives.
How's the feedback proccess at Xerox Corporation?
i think it depends on your manager. there is not a formal one
I wouldn't know.
Terrible
How much and how often do raises happen at Xerox Corporation?
it depends on how the company performs
Raises, I've heard other companies have them.
Slim and none
How's the work pace at Xerox Corporation?
pretty relaxed
It's what you make of it. Chase the numbers and give yourself a heart attack. Or let it slide a bit and live.
Fast yet boring
What was the most difficult question that was asked during your interview at Xerox Corporation?
no question was difficult
Where do you see yourself in 20 years.
Where do you wanna be in 5 years
What unique perks and benefits does Xerox Corporation provide?
no unique perks or benefits
There is no unique perks.
free copies!
Does Xerox Corporation have any remote positions?
Yes
Yes, several people work remotely, and those not in HQ or the Rochester can frequently work from home even when assigned to local offices. It depends entirely on the nature of the work.
Yes, depends on the department and manager. Several positions are difficult to perform remotely, though.
How's the vacation policy at Xerox Corporation?
Generous, but workload is so acute that vacations often go unused.
Was great many weeks
You make requests using a pretty buggy system and your manager approves or rejects it. Up to his discretion, for the most part. So as long as you have a good manager, you're fine. The base PTO rate isn't great, but not bad, but they have almost no holidays, so you have to spend PTO days to take days off when the company is shut down anyway, like the day after Thanksgiving or Christmas.
What's the interview process like at Xerox Corporation?
mine was easy and well coordinated
Torturous and drawn out. Many months and decisions often deferred.
You will need to contact the Corporate office or Human resource to obtain this response.
What perk or benefit should Xerox Corporation have?
affordable medical benefits
A sustainable business model
Curious about what work's like at Xerox Corporation?
Anonymously Ask Xerox Corporation Employees Any Question
Should I work at Xerox Corporation?
16% of Xerox Corporation employees would encourage their friends to become coworkers, whereas 16% are neutral and 68% would not recommend working at Xerox Corporation to their friends.
| 16% | Promoters |
|---|---|
| 16% | Passive |
| 68% | Detractors |
