Xerox Corporation Employee Reviews
Out of 565 Xerox Corporation employee reviews, 46% were positive. The remaining 54% were constructive reviews with the goal of helping Xerox Corporation improve their work culture. The HR team, with 68% positive reviews, reports the best experience at Xerox Corporation compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 71% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Commitment to people and culture.
worked together for the common goal
The training should be a specialized job from within the company. Bending the reliability of the employees to do training should becompensated for.
they take action and trust their teams.
Review from Customer Support Dept
Our local management team is excellent but at the high level I can’t even tell you the last time I heard from the
Review from Sales Dept
What does the leadership team need to get better at?
Transparency, and push decisions down to the employees that know what they are doing.
Be more supportive of your employees.
Review from Customer Support Dept
Skills. In everything! Including social skills.
Communication, goals, vision, future plan
They are invaluable if getting better at anything, just look at the financial results.
What is the best part about your compensation package?
Annual salary plus a solid bonus structure.
The insurance are perfect for my needs
Compensation packet needs to be expanded yearly with more focus on performance for employees that do all the customer service face to face and completion of service calls. This is shat keeps a company going.
We do not get paid until equipment is delivered. I sold over a million dollars of equipment this year and as of this week we delivered 15 units.
Review from Sales Dept
healthcare, annual leave, management bonus
Why do you feel undervalued and what would make you feel better about your compensation?
A cost of living raise would be nice, no raises for years at a time is very demoralizing and we have to basically cut our budgets at home to survive working at xerox.
Better health benefits and pension plan would be nice
Review from Engineering Dept
A raise once in a while, decent benefits, anything other than heating "be happy you have a job".
cost of living increase, 401k match, some decent benefits
Not at benchmark for years of performance and responsibility
What are some of the best things about your team?
They are smart, creative, and helpful
Trust, collaboration, and a commitment to teamwork.
All work SCARED CLOCKWISE and more!
They are veterans as am i.
working together as a group
What do your coworkers need to improve and how could you work together better?
There is no teamwork between my coworkers.
Review from Customer Support Dept
The few that are left are the slackers and toxic complainers, or newly offshore employees that don't know the business, processes, systems, or how to speak English
Some need to just leave
Leave to find better pastures
i work alone, so this doesn't apply to me
What is most positive about the culture and environment at your company?
Leadership and the people who work here care about each other and making Xerox successful for all those who count on us.
The most positive thing about the culture is quitting time.
Review from Customer Support Dept
Not micromanaged and work life balance
Review from HR Dept
Positivity comes from the face who deals with the customers. Positive service people inadvertently promote this company. Starts from the bottom up.
Virtual and supportive ,yet not micromanaging
What needs to change to make the company culture better?
Remove policies that have a negative impact
Communication…. We have no idea when supplies or product is arriving. Our company has been torn apart and working with HCL is the absolute wors
Review from Sales Dept
Complete overhaul of senior management
upper management needs to change
Its seriously too late for that... The damage is done and irreparable.
What did you like most about the interview process?
Meeting good people and hearing about the exciting things that Xerox is doing.
Informal, welcoming interactions tour snacks
Knowledge of benefits and not topping out in pay. Unsure as our company was bought out by Xerox if they have learned to look at the bigger picture of how the clients depend on theyre service people and in keeping those employee incentives coming.
personal questions around character and your story.
Review from Customer Support Dept
I don't remember, it was 40+ years ago
What would you improve about your company's interview process?
Have somebody who knows something about the job do the interviews.
Review from Customer Support Dept
Avoid unqualified people and more
Use real life situations using hands on interaction.
Get interviewers that have a clue
Not allowing Mangement to do it. She always picks the wrong people
What makes you most happy at work?
The people I work with.
When I see the result/outcome of my effort/work
The company is bringing in top talent and raising the bar. Helping people.
Review from HR Dept
Flexibility and recognition and open communication
Working with my coworkers to get stuff done.
What's going wrong and how can it be improved?
Hite real human beings in management
Customers are lied to and treated horribly
Management is out of touch
Again Management needs to change
Its damaged beyond control, all the experienced have already moved on.
What do you like best about your company?
Everyone thinks they know what we do.
Review from Customer Support Dept
Everyone is professional
Review from Customer Support Dept
What would you most like to see improved at your company?
It would be wonderful for management to be honest and transparent.
Review from Operations Dept
Compensation and retention efforts to improve morale.
Review from Customer Support Dept