Where is it that so many companies misstep when it comes to providing employee feedback?
At Gympass, our commitment to feedback is deeply ingrained in our values, as we firmly believe that encouraging every employee to provide constructive and ongoing feedback is critical to unlocking our full potential. Many companies struggle to create a feedback culture firstly because they fail to create a safe environment that fosters transparency and trust. We recognize that creating such an environment is essential for cultivating a culture that allows employees to share their ideas and suggestions freely without fear of reprisal. Other companies may have this step covered but make the mistake of assuming everyone knows how to give feedback. We are committed to training every employee on how to give and receive feedback, as we understand that the way it is delivered is the key – while effective feedback is helpful and encourages growth, poorly delivered feedback can lead to demotivation and stagnation.
How has your company used feedback to its advantage?
We recognize feedback as one of our levers to growth, as it fosters continuous improvement, better communication, and personal and professional development, increasing growth, employee retention, and motivation. To enhance this practice within our culture, we understand that we need to constantly provide the tools and implement the right processes. Our Performance Cycle emphasizes investing time in development throughout the year, as we promote official feedback triggers quarterly to provide an accurate, and unbiased evaluation at the end of the year review. Gympass offers an Anytime Feedback platform that empowers employees to provide and solicit feedback at any point throughout the year, making feedback a regular and ongoing process, rather than a one-off event. We provide the support and resources needed to help individuals deliver effective and actionable feedback and train our leaders to have frequent development conversations with their direct reports, to foster continuous learning and promote transparency. Finally, Gympass collects employees’ feedback by encouraging them to answer frequent climate surveys and monitors results and comments to take action aiming for constant improvement.
Check out the Gympass careers page here!
Where is it that so many companies misstep when it comes to providing employee feedback?
At Milestone Technologies, we believe providing feedback to employees plays a vital role in driving engagement. By offering specific and actionable guidance, our employees gain clarity on their performance, which helps them understand how their contributions align with the organizational goals. For employee feedback to be effective, it needs to be delivered in a balanced and meaningful way.
One of our company values is “Invest in Relationships”. By investing in relationships with our employees, we build trust, respect and empathy through open and honest communication. This creates an environment where feedback is shared frequently; the positive reinforcement of desired behaviors encourages our team members to continue excelling in their roles and fosters a culture of continuous improvement.
Another Milestone value, “Practice Active Learning”, encourages our employees to have a growth mindset and creates a learning culture where feedback becomes an opportunity for professional growth.
Organizations may misstep by only providing constructive feedback. While constructive feedback is helpful for course correction and development, it is equally important to lead with positivity and create a culture where feedback is welcomed and not feared. Employees who receive positive feedback are also more likely to be open to constructive feedback when they know their efforts are recognized and valued.
Ultimately, having a balanced approach of both positive and constructive feedback helps cultivate a motivated, engaged, and high-performing workforce which is vital to ensure our success and the success of our clients.
How has your company used feedback to its advantage?
Incorporating employee feedback has played a pivotal role in creating an engaged culture at Milestone Technologies. By actively seeking and valuing our employees’ feedback, we have established a two-way communication channel which empowers our workforce to share their ideas and opinions. Additionally, the utilization of employee feedback has helped us improve employee engagement and satisfaction. Milestone employees feel motivated to contribute their best work, knowing their ideas and opinions are valued. This engagement has also led to higher levels of productivity and innovation.
One way we gather employee feedback is through annual engagement surveys, which gives our employees the opportunity to share valuable insight (anonymously) with our leadership teams. After thoroughly analyzing the feedback, we create innovation plans designed to enhance the employee experience – we continue what is working well or make changes based on their feedback. As an example, we have created leadership development programs, enhanced DE&I initiatives, launched an online learning platform, and developed a mentorship program based on our employees’ feedback. Through this process, we have been able to build trust within our workforce by showing their voices are heard and valued.
Our commitment to receiving and utilizing employee feedback has been instrumental in shaping our culture at Milestone Technologies, allowing us to improve engagement and employee satisfaction.
Check out the Milestone Technologies careers page here!
Where is it that so many companies misstep when it comes to providing employee feedback?
Many companies neglect to focus on two-way communication in the feedback process. Not only during reviews but throughout the year, organizations should maintain open lines of communication between management and employees. Increased communication and feedback are incredibly effective in aligning both personal and organizational goals.
How has your company used feedback to its advantage?
As an organization, symplr feels that being receptive to and acting on employee feedback greatly strengthens workplace culture and talent retention. In an effort to expand DEIB opportunities unique to symplr, employees were asked to share the most critical elements of building a DEIB-centric company, specifically, where to devote our training efforts. Thus, we created the ‘uniquely symplr’ program using survey data, offering a blend of training courses, guest speaker events, and workshops around pointed topics including Empathy, Unconscious Bias, Privilege, and Building an Inclusive Culture.