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Anonymously Rate Your Experience & Make Work BetterTFI Family Services employees are -43% more likely to recommend TFI Family Services as a great place to work
| 14% | Promoters |
|---|---|
| 29% | Passives |
| 57% | Detractors |
Working at TFI Family Services is rated below average by 10 employees, across various culture dimensions. TFI Family Services employees rate Environment highest among all categories, and think that Compensation and Manager have the most room for improvement, putting TFI Family Services’s culture in the Bottom 15% compared to similar sized companies on Comparably. See below in detail how working at TFI Family Services was rated by employees.
Overall Company Culture at TFI Family Services is rated D
Last updated months ago
TFI Family Services ranks in the Bottom 15% of other companies on Comparably with for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 9 TFI Family Services employee reviews, 13% were positive. The remaining 87% were constructive reviews with the goal of helping TFI Family Services improve their work culture.
| Positive Reviews | 13% |
|---|---|
| Constructive Feedback | 87% |
What did you like most about the interview process?Interview was fine- they duped me about the negative culture of the finance team
What's going wrong and how can it be improved?unprofessional finance team with little communication
What needs to change to make the company culture better?respect and teamwork are severely lacking
What do your coworkers need to improve and how could you work together better?respect for diversity and teamwork
Our mission is about strengthening families. To achieve this, we do all we can to continuously improve the quality of all our services throughout TFI Family Services.
| Headquarter | |
|---|---|
| Website | www.tfifamily.org |

10 employees at TFI Family Services have reviewed TFI Family Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 10 TFI Family Services employees give their leadership a grade of D, or Bottom 15% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at TFI Family Services are mostly dissatisfied with their total compensation at TFI Family Services, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at TFI Family Services are not very pleased with their team. 10 Participants grade the quality of their coworkers a D. Less than half believe the meetings at TFI Family Services are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at TFI Family Services believe the environment at TFI Family Services is positive. Most Participants believe the pace of work at TFI Family Services is moderate. About 67% of the employees at TFI Family Services work 8 hours or less.
Overall, the employees at TFI Family Services are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of TFI Family Services' KPIs and OKRs is essential for its success. Out of 1 TFI Family Services employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Michael’s approval rate is lower compared to CEOs at similar sized companies, putting Michael in the Bottom 15% of all CEOs of similar-sized companies on Comparably. Michael Patrick’s employees rank TFI Family Services in the Top 50% for Environment, in the Bottom 25% for Outlook, and in the Bottom 20% for Meetings.
The TFI Family Services Executive Team is rated a “D-” and led by CEO Michael Patrick, Chief Operations Officer Shirley Dwyer, and Chief Counsel Jim Bell
Michael Patrick CEO / President
Michael Patrick serves as the CEO / President of TFI Family Services.
Shirley Dwyer Chief Operations Officer
Shirley Dwyer serves as the Chief Operations Officer of TFI Family Services.
Jim Bell Chief Counsel
Jim Bell serves as the Chief Counsel of TFI Family Services.
Tina Holt Vice President of Marketing & Fund Development
Tina Holt serves as the Vice President of Marketing & Fund Development of TFI Family Services.
How much do people at TFI Family Services get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at TFI Family Services is $88,039, or $42 per hour, while the estimated median salary is $105,667, or $50 per hour.
At TFI Family Services, the highest paid job is a Graphic Designer at $116,011 annually and the lowest is a Bookkeeper at $42,883 annually. Average TFI Family Services salaries by department include: Admin at $52,005, Sales at $106,128, IT at $104,657, and Customer Support at $60,165. Half of TFI Family Services salaries are above $105,667.
4 employees at TFI Family Services rank their Compensation in the Bottom 5% of similar sized companies (based on 14 ratings) while 4 employees at TFI Family Services rank their Perks And Benefits in the Bottom 10% of similar sized companies (based on 5 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
17th Percentile $83k | $83k | 17th Percentile |
33rd Percentile $104k | $104k | 33rd Percentile |
50th Percentile $187k | $187k | 50th Percentile |
67th Percentile $256k | $256k | 67th Percentile |
83rd Percentile $272k | $272k | 83rd Percentile |
100th Percentile $353k | $353k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at TFI Family Services across various culture dimensions.
TFI Family Services' PTO and Vacation policy typically gives 0-10 days off a year. TFI Family Services' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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Who is the CEO of TFI Family Services?
TFI Family Services CEO is Michael Patrick, their score by employees is 55
What is TFI Family Services eNPS?
The eNPS for TFI Family Services is -43
What is the salary for Customer Service Manager in TFI Family Services?
Customer Service Manager average salary in the US is 71k
What are the salaries in the IT in TFI Family Services?
The average salaries for IT in TFI Family Services is 105k
Who is TFI Family Services leadership?
Shirley Dwyer, Jim Bell & Tina Holt are part of TFI Family Services leadership, Michael Patrick is the CEO