ACE CASH EXPRESS Culture | Comparably
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ACE CASH EXPRESS Claimed Company
Ace Cash Express is a provider of payday loans and prepaid debit cards. read more
EMPLOYEE
PARTICIPANTS
38
TOTAL
RATINGS
440

ACE CASH EXPRESS Company Culture

ACE CASH EXPRESS Culture

This score is derived from employee ratings & reviews
4.2/5
ACE CASH EXPRESS' Overall Culture is rated B+

Top Rated Culture Dimensions

ACE CASH EXPRESS CEO

Top 20%Top 20% of Similar Size Companies on Comparably
 ACE CASH EXPRESS' CEO
75 /100

Diversity at ACE CASH EXPRESS

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at ACE CASH EXPRESS have rated Perks And Benefits, Manager, and Happiness as the highest categories they have scored

Women at ACE CASH EXPRESS

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Women at ACE CASH EXPRESS have rated Perks And Benefits, Manager, and Retention as the highest categories they have scored

ACE CASH EXPRESS eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 30%Top 30% of Similar Size Companies on Comparably

Recommend to a Friend?

21

ACE CASH EXPRESS employees are 21% more likely to recommend ACE CASH EXPRESS as a great place to work

51%Promoters
19%Passives
30%Detractors

Working at ACE CASH EXPRESS

Working at ACE CASH EXPRESS is rated highly by 38 employees, across various culture dimensions. ACE CASH EXPRESS employees are most satisfied about Manager, Happiness, and Compensation categories, putting ACE CASH EXPRESS’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 25% compared to other companies in Dallas. See below in detail how working at ACE CASH EXPRESS was rated by employees.

Overall Company Culture at ACE CASH EXPRESS

B+

Overall Company Culture at ACE CASH EXPRESS is rated B+

Last updated months ago

Top
20%

ACE CASH EXPRESS ranks in the Top 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 38 Employees

View Results
0
20
40
60
80
100
Marketing
93
Marketing93

ACE CASH EXPRESS Employee Reviews

Out of 59 ACE CASH EXPRESS employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping ACE CASH EXPRESS improve their work culture.

84%
16%
Positive Reviews84%
Constructive Feedback16%

Positive Reviews From ACE CASH EXPRESS Employees

  • What did you like most about the interview process?
    Integrations applied cash at cashapp.com
  • What makes you most happy at work?
    Pinned cash app hashtags at Cashapp.com
  • What is most positive about the culture and environment at your company?
    Cultured call companys Employees payouts at employer cashapp.employee payday created ai cash app all assets viable Currency's and earnings investor relations Coinbase Coin-Stats integrated updated free cash flows,indices,earning transcripts,monarch provisions integrated sole at&t at cashapp nets,org

Constructive Feedback From ACE CASH EXPRESS Employees

  • What does the leadership team need to get better at?
    Needs to be better customer service know the difference between asking questions for loans and not personal issues or an individual‘s personal busines
  • What does the leadership team need to get better at?
    Caring for their employees . And being more supportive
  • What do your coworkers need to improve and how could you work together better?
    Their communication & kindnesses . Some are very narcissistic and rude

ACE CASH EXPRESS Company Information

ACE CASH EXPRESS Company Overview

Ace Cash Express is a provider of payday loans and prepaid debit cards.

HeadquarterIrving, TX 75038
United States of America
Websitewww.acecashexpress.com
Founding Date2003
Tel---------------
Company StatusPrivate

ACE CASH EXPRESS Competitors

ACE CASH EXPRESS competitors include LendUp, Cash America, Advance America, and Check Into Cash. ACE CASH EXPRESS ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how ACE CASH EXPRESS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    ACE CASH EXPRESS' Logo
    ACE CASH EXPRESS
    4.2/5
  2. #2
    LendUp's Logo
    LendUp
    3.7/5
  3. #3
    Cash America's Logo
    Cash America
    2.8/5
  4. #4
    Advance America's Logo
    Advance America
    2.8/5
  5. #5
    Check Into Cash's Logo
    Check Into Cash
    2.2/5
  • Culture Video

ACE CASH EXPRESS Employees

38 employees at ACE CASH EXPRESS have reviewed ACE CASH EXPRESS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 38 ACE CASH EXPRESS employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ACE CASH EXPRESS are pleased with their total compensation at ACE CASH EXPRESS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ACE CASH EXPRESS are pleased with their team. 38 Participants grade the quality of their coworkers a B. The majority believe the meetings at ACE CASH EXPRESS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ACE CASH EXPRESS believe the environment at ACE CASH EXPRESS is positive. Most Participants believe the pace of work at ACE CASH EXPRESS is extremely fast. About 29% of the employees at ACE CASH EXPRESS work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at ACE CASH EXPRESS are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining ACE CASH EXPRESS - Employee Onboarding

The prevailing opinion from Comparably users in Dallas about their company is that it was prepared on their first day. Dallas employees concluded that their overall onboarding experience was positive. 72% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ACE CASH EXPRESS KPIs and OKRs

Employees’ understanding of ACE CASH EXPRESS' KPIs and OKRs is essential for its success. Out of 2 ACE CASH EXPRESS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

ACE CASH EXPRESS Salaries

How much does ACE CASH EXPRESS pay?

How much do people at ACE CASH EXPRESS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ACE CASH EXPRESS is $106,095, or $51 per hour, while the estimated median salary is $112,313, or $53 per hour.

At ACE CASH EXPRESS, the highest paid job is a Director of Sales at $235,893 annually and the lowest is an Admin Assistant at $46,125 annually. Average ACE CASH EXPRESS salaries by department include: Operations at $70,500, HR at $129,483, Business Development at $114,849, and Sales at $140,146. Half of ACE CASH EXPRESS salaries are above $112,313.

23 employees at ACE CASH EXPRESS rank their Compensation in the Top 15% of similar sized companies in the US (based on 67 ratings) while 22 employees at ACE CASH EXPRESS rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 22 ratings).

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$89k
$89k17th Percentile
33rd Percentile
$112k
$112k33rd Percentile
50th Percentile
$169k
$169k50th Percentile
67th Percentile
$222k
$222k67th Percentile
83rd Percentile
$242k
$242k83rd Percentile
100th Percentile
$285k
$285k100th Percentile
$106,095*
Average Compensation
$112,313*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ACE CASH EXPRESS Salaries by City

ACE CASH EXPRESS Salaries by Department

Explore ACE CASH EXPRESS Salaries

Diversity & Inclusion at ACE CASH EXPRESS

Diverse employees at ACE CASH EXPRESS score the company 81/100 across various culture categories, placing ACE CASH EXPRESS in the Top 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ACE CASH EXPRESS across various culture dimensions.

Ranked Culture the Highest

Women 93/100
Department - Marketing
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

ACE CASH EXPRESS Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

ACE CASH EXPRESS PTO

ACE CASH EXPRESS PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding ACE CASH EXPRESS

What is ACE CASH EXPRESS eNPS?

The eNPS for ACE CASH EXPRESS is 21

What is the salary for Operations Manager in ACE CASH EXPRESS?

Operations Manager average salary in the US is 77k

What are the salaries in the Customer Support in ACE CASH EXPRESS?

The average salaries for Customer Support in ACE CASH EXPRESS is 66k

Who are ACE CASH EXPRESS competitors?

ACE CASH EXPRESS main competitors are LendUp, Cash America, Advance America, Check Into Cash

What are the benefits at ACE CASH EXPRESS?

ACE CASH EXPRESS perks and benefits are Health Insurance & PTO / Vacation Policy

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