ACE Home Services become Arizona’s #1 Company providing Air Conditioner Repair, Ac Repair in Phoenix. read more
Ace Home Services Company Culture
Ace Home Services Culture
This score is derived from employee ratings & reviews2.5/5
Ace Home Services' Overall Culture is rated D
Top Rated Culture Dimensions
Meetings
D+Executive Team
DPerks & Benefits
DOutlook
DCompensation
DAce Home Services CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Alan Klein
55 /100
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Diversity at Ace Home Services
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Ace Home Services
N/A
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Anonymously Rate Your Experience & Make Work BetterAce Home Services eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-46
Ace Home Services employees are -46% more likely to recommend Ace Home Services as a great place to work
| 18% | Promoters |
|---|---|
| 18% | Passives |
| 64% | Detractors |
Working at Ace Home Services
Working at Ace Home Services is rated below average by 17 employees, across various culture dimensions. Ace Home Services employees rate Meetings highest among all categories, and think that Manager and Team have the most room for improvement, putting Ace Home Services’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Phoenix. See below in detail how working at Ace Home Services was rated by employees.
Overall Company Culture at Ace Home Services
D
Overall Company Culture at Ace Home Services is rated D
Last updated months ago
Bottom
15%
Ace Home Services ranks in the Bottom 15% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterAce Home Services Employee Reviews
Out of 12 Ace Home Services employee reviews, 9% were positive. The remaining 91% were constructive reviews with the goal of helping Ace Home Services improve their work culture.
| Positive Reviews | 9% |
|---|---|
| Constructive Feedback | 91% |
Positive Reviews From Ace Home Services Employees
- What do you like best about your company?That I can get stuff done for people
Constructive Feedback From Ace Home Services Employees
- What's going wrong and how can it be improved?Morale is low, not enough pay.
- Why do you feel undervalued and what would make you feel better about your compensation?I just get cost of living raises. I live from payday to payday still and never have enough money. Bonuses would help.
- What does the leadership team need to get better at?Interpersonal communication, valuing all employees, not just some.
Ace Home Services Company Information
Ace Home Services Company Overview
ACE Home Services become Arizona’s #1 Company providing Air Conditioner Repair, Ac Repair in Phoenix.
Ace Home Services Mission, Vision & Values
Ace Home Services Mission Statement
ACE Home Services has focused its attention on its customers by putting them first. Servicing both commercial and residential customers, ACE strives to provide the highest quality service to all of Arizona.
Ace Home Services Values
- customer feedback
- work hard
| Headquarter | Phoenix, AZ United States of America |
|---|---|
| Website | www.acehomeaz.com/ |
| Founding Date | 1994 |
| Tel | +60 299432000 |
Culture Video
Ace Home Services Employees
17 employees at Ace Home Services have reviewed Ace Home Services across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 17 Ace Home Services employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Ace Home Services are mostly dissatisfied with their total compensation at Ace Home Services, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Ace Home Services are not very pleased with their team. 17 Participants grade the quality of their coworkers a D-. The majority believe the meetings at Ace Home Services are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Ace Home Services believe the environment at Ace Home Services is positive. Most Participants believe the pace of work at Ace Home Services is moderate. About 26% of the employees at Ace Home Services work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Ace Home Services are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Ace Home Services - Employee Onboarding
The prevailing opinion from employees about joining Ace Home Services is that the company was somewhat prepared on their first day. Ace Home Services employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Ace Home Services KPIs and OKRs
At this moment no Ace Home Services employees have provided insight into whether or not they clearly understand Ace Home Services' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Ace Home Services CEO & Leadership
Ace Home Services CEO - Alan Klein
55 /100
Alan’s approval rate is lower compared to CEOs at similar sized companies, putting Alan in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Phoenix. Alan Klein’s employees rank Ace Home Services in the Bottom 25% for Meetings, in the Bottom 20% for Executive Team, and in the Bottom 20% for Perks And Benefits.
Ace Home Services Leadership
The Ace Home Services Executive Team is rated a “D” and led by CEO Alan Klein and Chief Financial Officer Adam Remis
Alan Klein CEO / President
Alan Klein serves as the CEO / President of Ace Home Services.
Adam Remis Chief Financial Officer
Adam Remis serves as the Chief Financial Officer of ACE Home Services. Adam started at ACE Home Services in Jun of 2018.... read more
Diversity & Inclusion at Ace Home Services
The Diversity score provides insights into how diverse employees feel and rate their work experience at Ace Home Services across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Ace Home Services PTO
Ace Home Services' PTO and Vacation policy typically gives 15-20 days off a year with 50% of employees expected to be work free while out of office. Ace Home Services' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Ace Home Services Careers
Ace Home Services Jobs
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Frequently Asked Questions regarding Ace Home Services
Who is the CEO of Ace Home Services?
Ace Home Services CEO is Alan Klein, their score by employees is 55
What is Ace Home Services eNPS?
The eNPS for Ace Home Services is -46
Who is Ace Home Services leadership?
Adam Remis are part of Ace Home Services leadership, Alan Klein is the CEO
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