Affirm Claimed Company

Affirm, a financial technology services company, offers installment loans to consumers at the point of sale. read more

EMPLOYEE PARTICIPANTS: 51

TOTAL RATINGS: 446

CEO: Max Levchin

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Have a robust system that will do what it says it will do, and when it fails have competent customer service that you can speak with and avoid the chat bots. AT THE VERY LEAST have an option on the chat bot to ask if you would rather speak with someone.

Other Employee Reviews for Affirm

Briefly describe your overall experience at your company

So far my experience has been one of the best

What do you value most about this brand?

comparing companies which is useful

What can this brand most improve?

its People relations with customers

What can this brand most improve?

Horrible customer support. No care about the customer. Won't help in resolving simple Account changes. They will make you know how little you matter and will discriminate . Horrible company, better options out there with better service and rates.

What do you like best about the leadership team?

Very nice people I believe
Leadership review

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Affirm – Have a robust system that will do what it says it will do, and when it fails have competent customer service that you can speak with and avoid the chat bots. AT THE VERY LEAST have an option on the chat bot to ask if you would rather speak with someone.

Have a robust system that will do what it says it will do, and when it fails have competent customer service that you can speak with and avoid the chat bots. AT THE VERY LEAST have an option on the chat bot to ask if you would rather speak with someone.

Other Employee Reviews for Affirm

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