Airbnb – Customer service!!! Everywhere you look on the internet regarding Airbnb people are complaining about their non existent customer service. They actually made my problem worse!

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Best Company Perks & Benefits 2020 (Large Companies)

Airbnb Claimed Company

"Airbnb is an online marketplace to list, discover, and book rental homes, apartments, and rooms." read more

EMPLOYEE PARTICIPANTS: 435

TOTAL RATINGS: 3748

CEO: Brian Chesky

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Customer service!!! Everywhere you look on the internet regarding Airbnb people are complaining about their non existent customer service. They actually made my problem worse!

Other Employee Reviews for Airbnb

What do you like best about the leadership team?

Being more direct about answer questions and concerns. I don't think it's intentional, but often when difficult questions are asked, they're answered in roundabout and distracted ways that never fully return to the question asked
Leadership review from Engineering Dept

What do you like best about your company?

Culture
Outlook review from Engineering Dept

What makes you most happy at work?

Good work assignments, clear goals.
Outlook review from Operations Dept

What's going wrong and how can it be improved?

Hiring process is impossible
Outlook review

What is most positive about the culture and environment at your company?

People
Environment review

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Airbnb – Customer service!!! Everywhere you look on the internet regarding Airbnb people are complaining about their non existent customer service. They actually made my problem worse!

Customer service!!! Everywhere you look on the internet regarding Airbnb people are complaining about their non existent customer service. They actually made my problem worse!

Other Employee Reviews for Airbnb

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