No support always expected to do everything yourself because manager too lazy or busy to be true boss. No one to pass the ball to. Excuses and incompetence above. Made customers wait too long for everything. No effort to change or take observations of those in field. Slam thru dumb policies, apps
What is most positive about the culture and environment at your company?
Coworkers love for their customers and plants.
What are some of the best things about your team?
Friendly, willing to keep trying even tho company is clueless and on wrong path.
What's going wrong and how can it be improved?
Covid of course hurt everybody, but there were already problems with customer care and covid just gave them a good excuse to cancel service. Focus on the core...plant care. Hire sales to sell other things. Stop piling everything on css
What does the leadership team need to get better at?
Understand the true nature of the plant business. They don't its all about money numbers and metrics. Always finding new ways to track you and make you feel like a prisoner and not inspired or motivated. It's a lazy way of managing. Not a place for plant and people lover, as falsely advertised.
Why do you feel undervalued and what would make you feel better about your compensation?
What they charge customers is outrageous compared to what the little people in the field get. They expect a lot...more each day only to line their own pocket. Expect you to wear every hat in the company even tho main focus should be plants and customers. Always want you to sell sell sell.
Other Employee Reviews for Ambius
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