America First Credit Union Employee Reviews
Out of 55 America First Credit Union employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping America First Credit Union improve their work culture. The Finance team, with 62% positive reviews, reports the best experience at America First Credit Union compared to all other departments at the company.
What does the leadership team need to get better at?
The managers at my branch are fantastic but the poor and disconnected choices made by the higher ups have only increased the amount of stress placed on them.
Review from Finance Dept
Leadership is strong though not always united. My biggest problem with my employment is that my manager is extremely enthusiastic about learning and progressing through the credit union, while our area VP wants to limit growth speed to slower increments creating a rift in direction.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They've increased our goals while making it harder to reach them and have not adjusted our pay in a positive direction to compensate for this.
Review from Finance Dept
The pay is not competitive for the market and the opportunities to increase are very limited.
Review from Finance Dept
What do your coworkers need to improve and how could you work together better?
I find that many times they are unwilling to learn other areas other than their own and just drop things on your lap without context or offering to help.
Review from Finance Dept
What needs to change to make the company culture better?
I do not agree with the time-frame requirement that my area VP has put on promotions through the company.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of America First Credit Union yet.
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What's going wrong and how can it be improved?
Poor decisions from the executives have only served to stress tellers and loan officers
Review from Finance Dept
The biggest change I would like to see is a way for those less interested in front-line teller work to enter the loan side of the company.
Review from Customer Support Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of America First Credit Union yet.
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