John Shea — Chief Customer Officer at Aura | Comparably
Aura Claimed Company
Aura is one of the fastest growing online safety solutions for individuals and families. Whether you're protecting yourself, your kids or your aging loved ones, Aura can meet your needs at every stage of life. Customers trust Aura's simple interface to effortlessly safeguard the things they care about most. Through real-time monitoring and alerts, Aura helps detect and mitigate emerging online threats, such as scams, predators and cyberbullying. read more
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EMPLOYEE
PARTICIPANTS
229
TOTAL
RATINGS
6201
John Shea — Chief Customer Officer at Aura

John Shea — Chief Customer Officer at Aura

Executive Bio

John Shea brings over a decade of leadership experience in operations, customer success, and organizational transformation across high-growth technology companies. Most recently, Shea served as Vice President of Customer Care at Toast, where he led a global support organization. Prior to Toast, Shea held senior roles at Amazon Robotics and Amazon Pharmacy, where he optimized operations and delivered significant cost savings through advanced automation.

Shea's career also includes leadership roles at Endurance International Group and consulting at Bain & Company. A former Captain in the United States Army, he served in both Iraq and Afghanistan, further developing his leadership and operational skills. Shea holds an MBA in Finance and Economics from Columbia University and a Bachelor of Arts in Biology from Harvard University.

Executive Team Culture Ratings from Aura Employees

TOP
5%
Aura's Executive Team scores in the Top 5%
of similar sized companies on Comparably
Who ranks the Executive Team the highest?
Department - Legal 99/100
Department - Business Development 98/100
Department - Communications 97/100
Who ranks the Executive Team the lowest?
Gender - Non-Binary 67/100
Department - Design 89/100
Department - Marketing 90/100

Aura's Executive Team at a Glance

Based on 411 ratings, Aura's employees are very satisfied with their Executive Team and give them an ā€œA+ā€ or 94/100. On average, Men provided higher ratings for their Executive Team compared to Women. Also, the Legal department thinks more highly of the Executive Team relative to the Design department.

Aura's Executive Team ranks in the Top 5% of other companies in Boston and Top 5% of other companies on Comparably that also have 201-500 Employees.

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