Bassett Furniture – Customer setvice after the sale is made. It has been 8 months since the sale (order put in) and no one has reached out to me to with an update. Any communication has been initiated by me with no prediction when my order will be ready.

"Bassett Furniture Industries is a vertically integrated manufacturer, importer and retailer of home furnishings. " read more

EMPLOYEE PARTICIPANTS: 45

TOTAL RATINGS: 411

CEO: Robert Spilman

Customer setvice after the sale is made. It has been 8 months since the sale (order put in) and no one has reached out to me to with an update. Any communication has been initiated by me with no prediction when my order will be ready.

Other Employee Reviews for Bassett Furniture

What do you like best about your company?

Manager is awesome & my coworkers are great. Our product is beautiful
Outlook review from Sales Dept

What does the leadership team need to get better at?

Listening to employees. Gather feedback. Dont punish for disagreeing. We can all grow by listening
Leadership review

What does the leadership team need to get better at?

Consistency with how each employee is treated.
Leadership review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

The pay is commission based. So depending on how much furniture one sells each month determines one's salary. There are months when even the best sales person just does not sell. There are numerous persons who enter the store simply to browse. The pay is just not enough!
Compensation review

What is the best part about your compensation package?

Ability to earn a higher income
Compensation review from Sales Dept

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Bassett Furniture – Customer setvice after the sale is made. It has been 8 months since the sale (order put in) and no one has reached out to me to with an update. Any communication has been initiated by me with no prediction when my order will be ready.

Customer setvice after the sale is made. It has been 8 months since the sale (order put in) and no one has reached out to me to with an update. Any communication has been initiated by me with no prediction when my order will be ready.

Other Employee Reviews for Bassett Furniture

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