82
out of 100
Operator of an online food and grocery store chain across India. The company's online food and grocery store offers over 18,000 products and over a 1000 brands such as fresh fruits, vegetables, rice, pulses, spices, seasonings, packaged products, beverages, personal care products and meats, enabling customers to select and buy products of their choice within the comfort of their home or office. read more
BigBasket Competitors
BigBasket competitors include Flipkart, Blue Apron, Grofers, Licious and Ninjacart. BigBasket ranks 1st in CEO Score on Comparably vs its competitors. See below how BigBasket compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See BigBasket Culture vs Competitors:
- 1stBigBasket80 / 100
- 2nd
Flipkart76 / 100 - 3rd
Blue Apron69 / 100
CEO Ratings Comparison
BigBasket's CEO Score Ranks 1st
78 Employees at BigBasket rate a 82 out of 100, which ranks them 1st out of BigBasket's competitors. Last rating was months ago.
- 2nd
Linda KozlowskiBlue Apron76out of 10065 Employees at Blue Apron rate Linda Kozlowski a 76 out of 100, which ranks them 2nd out of BigBasket's competitors. Last rating was months ago.
- 3rd
Kalyan KrishnamurthyFlipkart69out of 100812 Employees at Flipkart rate Kalyan Krishnamurthy a 69 out of 100, which ranks them 3rd out of BigBasket's competitors. Last rating was months ago.
Product Quality Score Comparison
BigBasket Ranks 1st in Product Quality Score
92 Customers rate BigBasket's Product Quality Score a 4.1/5, which ranks it 1st against its competitors.
NPS Comparison
BigBasket Ranks 1st in Net Promoter Score
112 Customers rate BigBasket's Net Promoter Score a 39, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend BigBasket to a friend?”.
Pricing Score Comparison
BigBasket Ranks 1st in Pricing Score
87 Customers rate BigBasket's Pricing Score a 4.1/5, which ranks it 1st against its competitors.
Customer Service Comparison
BigBasket Ranks 1st in Customer Service
84 Customers rate BigBasket's Customer Service a 4.2/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
BigBasket Ranks 1st in Overall Culture Score
109 Employees rate BigBasket's Overall Culture a 80/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
BigBasket Ranks 1st in Employee Net Promoter Score
82 Employees rate BigBasket's Employee Net Promoter Score a 21, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at BigBasket to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank BigBasket
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