BitPay Culture | Comparably
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BitPay Claimed Company
BitPay is a payment processor for the peer-to-peer digital currency, Bitcoin. read more
EMPLOYEE
PARTICIPANTS
19
TOTAL
RATINGS
145

BitPay Company Culture

BitPay Culture

This score is derived from employee ratings & reviews
3.4/5
BitPay's Overall Culture is rated C+

Top Rated Culture Dimensions

BitPay CEO

Top 50%Top 50% of Similar Size Companies on Comparably
Stephen Pair BitPay's CEO
Stephen Pair
72 /100

Diversity at BitPay

Women at BitPay

BitPay eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

10

BitPay employees are 10% more likely to recommend BitPay as a great place to work

50%Promoters
10%Passives
40%Detractors

Working at BitPay

Working at BitPay is rated average by 19 employees, across various culture dimensions. BitPay employees are most satisfied about Perks And Benefits, Retention, and Outlook categories, putting BitPay’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Atlanta. See below in detail how working at BitPay was rated by employees.

Overall Company Culture at BitPay

C+

Overall Company Culture at BitPay is rated C+

Last updated months ago

Top
50%

BitPay ranks in the Top 50% of other companies on Comparably with 11-50 Employees for Overall Company Culture Score

BitPay Employee Reviews

Out of 12 BitPay employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping BitPay improve their work culture.

64%
36%
Positive Reviews64%
Constructive Feedback36%

Positive Reviews From BitPay Employees

  • What do you like best about the leadership team?
    They welcome feedback from all employees and try to adjust company practices accordingly.
  • What is most positive about the culture and environment at your company?
    Very flexible and everyone changes direction as needed to meet the current objectives.
  • What makes you most happy at work?
    That I'm allowed to determine the best use of my time for a given day without being micro-managed.

Constructive Feedback From BitPay Employees

  • What needs to change to make the company culture better?
    Management and leadership training, setting realistic and measurable team goals, updating all back office systems, better processes, onboarding new employees
  • What do your coworkers need to improve and how could you work together better?
    Need to improve listening and communication skills. Be more respectful
  • What does the leadership team need to get better at?
    Being respectful, not starting petty arguments with employees, creating visibility into company-wide goals and vision, stop gossiping/lying/spreading rumors about people in the office

BitPay Company Information

BitPay Company Overview

BitPay is a payment processor for the peer-to-peer digital currency, Bitcoin.

BitPay Mission, Vision & Values

BitPay Mission & Values

BitPay was founded in 2011, while Bitcoin was still in its infancy. We saw the potential for bitcoin to revolutionize the financial industry, making payments faster, more secure, and less expensive on a global scale.

Headquarter3423 Piedmont Rd NE
Atlanta, GA
United States of America
Websitebitpay.com
Founding Date2011
Tel855-424-8729
Company StatusPrivate

BitPay Competitors

BitPay competitors include Kraken. BitPay ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how BitPay compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    BitPay's Logo
    BitPay
    3.4/5
  2. #2
    Kraken's Logo
    Kraken
    2.8/5
  • Culture Video

BitPay Employees

19 employees at BitPay have reviewed BitPay across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 19 BitPay employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at BitPay are generally satisfied with their total compensation at BitPay, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at BitPay are pleased with their team. 19 Participants grade the quality of their coworkers a C. The majority believe the meetings at BitPay are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at BitPay believe the environment at BitPay is positive. Most Participants believe the pace of work at BitPay is comfortably fast. About 75% of the employees at BitPay work 8 hours or less, while 25% of them have an extremely long day - longer than twelve hours.

Overall, the employees at BitPay are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining BitPay - Employee Onboarding

The prevailing opinion from employees about joining BitPay is that the company was very prepared on their first day. BitPay employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

BitPay KPIs and OKRs

At BitPay 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of BitPay's KPIs and OKRs is essential for its success. Out of 2 BitPay employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

BitPay CEO & Leadership

BitPay CEO - Stephen Pair

Stephen Pair BitPay's CEO
72 /100

Stephen’s approval rate is just above average, putting Stephen in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Atlanta. Stephen Pair is well regarded by employees for the Perks And Benefits BitPay offers, and ranks among the Top 35% of CEOs by employees in that category. When compared to BitPay’s competitors, Stephen Pair ranks just above Kraken’s CEO David Ripley. With Stephen’s leadership, BitPay employee respondents are most happy about their Perks And Benefits and Retention. Stephen was rated slightly below average for Manager.

BitPay Leadership

The BitPay Executive Team is rated a “C+” and led by CEO Stephen Pair, CFO Bryan Krohn, and Chief Commercial Officer Sonny Singh

  • Stephen Pair  CEO / President

    Stephen Pair CEO / President

    Stephen Pair serves as the CEO / President of BitPay.

  • Bryan Krohn CFO

    Bryan Krohn serves as the CFO of BitPay, Inc.. Bryan started at BitPay, Inc. in May of 2013. Bryan currently resides in... read more

  • Sonny Singh Chief Commercial Officer

    Sonny Singh serves as the Chief Commercial Officer of BitPay, Inc.. Sonny started at BitPay, Inc. in July of 2014. Sonny... read more

  • Justin Langston VP, Engineering

    Justin Langston serves as the VP, Engineering of BitPay.

  • Eden Doniger General Counsel & Chief Compliance Officer

    Eden Doniger serves as the General Counsel & Chief Compliance Officer of BitPay.

  • Glen Braganza Chief Financial Officer

    Glen Braganza serves as the Chief Financial Officer of BitPay.

  • Ken Mathe Vice President, FP&A

    Ken Mathe serves as the Vice President, FP&A of BitPay.

  • Carl Stern Member Board Of Directors

    Carl Stern serves as the Member Board Of Directors of BitPay.

  • Merrick Theobald Vice President Marketing

    Merrick Theobald serves as the Vice President Marketing of BitPay.

Diversity & Inclusion at BitPay

The Diversity score provides insights into how diverse employees feel and rate their work experience at BitPay across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

BitPay PTO

BitPay PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

BitPay Careers

BitPay Jobs

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Let BitPay Know You Want To Work There

Overview of Candidates Interested in BitPay on Comparably

Candidates By Department

Admin
50%
All Industries
50%

Candidates By Location

Atlanta
50%
New York City
50%

Frequently Asked Questions regarding BitPay

What is BitPay address?

BitPay location is at 3423 Piedmont Rd NE

Who is the CEO of BitPay?

BitPay CEO is Stephen Pair, their score by employees is 72

What is BitPay eNPS?

The eNPS for BitPay is 10

Who are BitPay competitors?

BitPay main competitors are Kraken

Who is BitPay leadership?

Bryan Krohn, Sonny Singh & Justin Langston are part of BitPay leadership, Stephen Pair is the CEO

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