55
eNPS Score
Q&A With Build.com Employees
Build.com is the fastest-growing online home improvement retailer. We are committed to providing the best selection, unmatched customer service, and the easiest online shopping experience. At Build.com, creative thinking and collaboration are the keys to our success. We continually encourage our employees to contribute their ideas, and we are looking for individuals who want to be part of a team and grow with us as a community.
How employees describe working at Build.com
Terrific service, customer service and products.
I'm writing to praise one of your customer service reps- Kaitlyn Aviles. She is the most wonderful, helpful & attentive sales person I have ever worked with. Kaitlyn goes well above & beyond to help us pull together everyting needed for the total renovation of our apartment. Kaitlyn is THE BEST!!
Stop your bait and switch! Horrible customer service - the guy pretended not to hear me and hung up. I placed an order, they canceled it unilaterally, and then raised the prices.
Product diversity and customer service.
great place to work I love it
Q&A With Build.com Employees
IDX: 0 TOT: 5
How would you describe your overall experience interviewing at Build.com?
Interviewing was pretty straightforward. There was a screening call, technical screening call, and a half-day of in-person interviewing that included: a 1hr technical interview (no whiteboarding), 1hr interview with management and a tour of the office.
What's the vibe like in the Engineering dept at Build.com? How many hours are you working?
The vibe is pretty fun across the company. There are frequent events and free food. I think this is good overall but it does affect our pace. 40 hours per week is typical
What's the Engineering team like at Build.com?
As always, it varies by team. My team does a very good job of writing solid code and paying down technical debt. I've heard other teams have more of a struggle with getting things done fast vs. getting things done right. The other developers that I've worked with have all been technically competent
How's the leadership on the Engineering team at Build.com?
Overall, the leadership seems competent but I have had pretty much zero interaction with them since my hiring interview. I'm one of the few remote workers so it may be better if you're in the office. My team lead is pretty good though; he handles all of my managerial needs
What's the office layout like at Build.com?
Open plan and desks, no cubicles, departments are grouped in pods. Open door policy for Execs.
Curious about what work's like at Build.com?
Anonymously Ask Build.com Employees Any Question
Should I work at Build.com?
68% of Build.com employees would encourage their friends to become coworkers, whereas 19% are neutral and 13% would not recommend working at Build.com to their friends.
| 68% | Promoters |
|---|---|
| 19% | Passive |
| 13% | Detractors |
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Recently Asked Questions about working at Build.com
- How would you describe your overall experience interviewing at Build.com?
- What's the vibe like in the Engineering dept at Build.com? How many hours are you working?
- What's the Engineering team like at Build.com?
- How's the leadership on the Engineering team at Build.com?
- What's the office layout like at Build.com?
