California Pizza Kitchen Claimed Company
California Pizza Kitchen was founded in California, in 1985. the epicenter of culinary trends, fresh ingredients and inspired thinking. read more
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The support in house is good. My general manager is very nice. Corporate is unrealistic and out of touch with how a restaurant actually works. They also automatically take out tip money out of my revene but wont let us use auto gratuity so sometimes I end up paying for the guest to come in.
What is most positive about the culture and environment at your company?
Everyone is kind and is able to show their personality.
What are some of the best things about your team?
For years, I worked with the same staff and recently a lot of changes have been made and there's been a lot of turnover. But I would of said that we work together as a team and we used communicate well. Everyone is nice.
What does the leadership team need to get better at?
Understanding the ins and outs of how an actual restaurant works versus being focused on sales solely. Not creating unrealistic expectations and then being disappointed when it's not able to be delivered. Not running multiple promotions at the same time when the guest can't use multiple promotions.
What's going wrong and how can it be improved?
We have a lot of regulars and people really used to love it but about two years ago, everything started changing and now it just feels like a lot of complaints and every time I go to work, there's something new and there's some new thing that I have to inform the guest anout.
Why do you feel undervalued and what would make you feel better about your compensation?
Being rewarded for my hard work instead of just making me do more work when my coworkers slack off. Being able to add auto gratuity for parties of six or more. Going back to caring about the guest experience instead of turn and burn mentality. Allowing a 10 minute break without making me feel bad.
Other Employee Reviews for California Pizza Kitchen
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