Call Contact Center Culture | Comparably
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Call Contact Center
Call Contact Center
Updated on: June 3, 2019

Call Contact Center Company Culture

Call Contact Center Culture

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Call Contact Center Company Information

Call Contact Center Company Overview

Fundada em 2002, a Call Tecnologia e Serviços Ltda, conhecida como Call Contact Center atua de forma estratégica no segmento de Contact Center, no desenvolvimento de sistemas de informação e na gestão de infraestrutura. É o braço tecnológico do Grupo JCGontijo, cujo faturamento anual já supera a marca de 1 bilhão de reais e engloba grandes empresas como JCVG Participações, Atrium, Mineração Floresta do Araguaia e JC Participações. Com matriz localizada no centro político do país, Brasília-DF, com capital 100% nacional, a CALL está presente em 10 estados do país. Possui três sites próprios na capital federal (SIBS 1, SIBS 2 e SAAN) e mais 5 filiais em território nacional, localizados em São Paulo-SP, Paulínia-SP, Rio de Janeiro-RJ, Boa Vista-RR e a mais recente filial em Salvador-BA. Além de sua atuação nacional, A Call também faz parte da “Get in Touch”, um HUB de empresas TOP em serviços de Contact Center, com atendimento de padrão world class para toda a América Latina, EUA e México.Posicionada entre as 10 maiores empresas do setor de Contact Center, a Call apresenta uma sólida trajetória de crescimento, praticamente triplicando seu tamanho nos últimos 4 anos, atingindo um faturamento anual de cerca de R$ 250 milhões de reais no ano de 2012. Atualmente, a empresa conta com cerca de 10 mil funcionários, oferecendo a seus clientes 7 mil posições de atendimento e realizando registrando a expressiva marca de processamento de mais de 130 milhões de contatos por ano.

Call Contact Center Mission, Vision & Values

Call Contact Center Mission Statement

Our products and services are used today to make life easier for the consumer, the user and the citizen

Call Contact Center Vision Statement

We are set up on our websites and in customers all over the world world-class facilities. A happy combination of agility, quality and modernization virtually unparalleled in the industry.

Call Contact Center Values

  • Quality
  • Agility
  • Service
HeadquarterSalvador, Paulinea e Boa Vista, Brasilia - DF
Brazil
Websitewww.call.inf.br
Founding Date2002
Company StatusPrivate

Call Contact Center Salaries

How much does Call Contact Center pay?

How much do people at Call Contact Center get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Call Contact Center is $131,509, or $63 per hour, while the estimated median salary is $130,438, or $62 per hour.

At Call Contact Center, the highest paid job is a Director of Sales at $228,860 annually and the lowest is a Receptionist at $38,802 annually. Average Call Contact Center salaries by department include: Communications at $102,950, Product at $159,388, Legal at $200,340, and Customer Support at $65,514. Half of Call Contact Center salaries are above $130,438.

1st Percentile
$65k
$65k1st Percentile
17th Percentile
$98k
$98k17th Percentile
33rd Percentile
$130k
$130k33rd Percentile
50th Percentile
$184k
$184k50th Percentile
67th Percentile
$243k
$243k67th Percentile
83rd Percentile
$272k
$272k83rd Percentile
100th Percentile
$303k
$303k100th Percentile
$131,509*
Average Compensation
$130,438*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Call Contact Center Salary Averages by Department

$0
$20k
$40k
$60k
$80k
$100k
$120k
$140k
$160k
$180k
$200k
$220k
Admin
$58,770
Admin$58,770
Business Development
$157,921
Business Development$157,921
Communications
$102,950
Communications$102,950
Customer Support
$65,514
Customer Support$65,514
Design
$113,310
Design$113,310
Engineering
$142,322
Engineering$142,322
Finance
$108,003
Finance$108,003
HR
$123,929
HR$123,929
IT
$117,948
IT$117,948
Legal
$200,340
Legal$200,340
Marketing
$108,645
Marketing$108,645
Operations
$99,955
Operations$99,955
Product
$159,388
Product$159,388
Sales
$146,043
Sales$146,043

Call Contact Center Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Call Contact Center Careers

Call Contact Center Jobs

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Frequently Asked Questions regarding Call Contact Center

What is Call Contact Center address?

Call Contact Center location is at Salvador, Paulinea e Boa Vista, Brasilia - DF

What is the salary for Operations Manager in Call Contact Center?

Operations Manager average salary in the US is 116k

What are the salaries in the Communications in Call Contact Center?

The average salaries for Communications in Call Contact Center is 103k

What are the benefits at Call Contact Center?

Call Contact Center perks and benefits are Dental Insurance & Health Insurance

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