CardWorks Customer Service Manager Salaries in Hagerstown, MD | Comparably
Comparably
CardWorks Claimed Company
Cardworks is one of the largest privately held providers of end-to-end operational servicing and support functions for credit card and installment loan products in North America. As a leading consumer firm, we services our consumer and small business loan clients across the credit spectrum, from super-prime to non-prime, and provide comprehensive support to bank and non-bank lenders in the United States and Canada. Our management expertise and customized servicing solutions enable banks and financial institutions to mitigate risk, increase profitability, and support their customers. Cardworks is also the parent of Merrick Bank Corporation, a top-15 issuer of credit cards, top 15 merchant acquiring bank, and leader in the recreational vehicle lending industry. read more
EMPLOYEE
PARTICIPANTS
30
TOTAL
RATINGS
233
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CardWorks Customer Service Manager Salaries in Hagerstown, MD

The average CardWorks Customer Service Manager in Hagerstown, MD earns an estimated $86,527 annually, which includes an estimated base salary of $75,178 with a $11,350 bonus. CardWorks' Customer Service Manager compensation is $16,233 more than the US average for a Customer Service Manager. Customer Service Manager salaries at CardWorks in Hagerstown, MD can range from $32,000 - $200,000.

In Hagerstown, MD, The Customer Support Department at CardWorks earns $6,391 more on average than the Admin Department.

Last updated 2 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$86,527
Average Compensation
$75,178
avg. base
$11,350
avg. bonus

Customer Service Manager Salaries at CardWorks

In Hagerstown, MD, Customer Service Managers earn $4,352 more than Customer Service Managers.

Customer Service Manager
$82k*
CS Rep
$47k*
* estimated salary

Compensation at CardWorks by Department

In Hagerstown, MD, The Customer Support Department averages $6,391 more than the Admin Department, and $16,683 less than the Communications Department

Communications
$77,058 Avg. total comp.
+$17k
Customer Support
$60,375 Avg. total comp.
Admin
$53,984 Avg. total comp.
-$6k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to CardWorks reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,842.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to CardWorks reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at CardWorks Rate Their Compensation

The majority of Customer Service Managers at CardWorks believe they're not compensated fairly. 50% of Customer Service Managers at CardWorks say they receive annual bonuses, and the majority (43%) are not satisfied with their benefits. See more compensation ratings at CardWorks

Do you believe you're paid fairly?
43% Yes
43
Does your company give annual bonuses?
50% Yes
50
Are you satisfied with your Benefits?
43% Yes
43

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