CardWorks Customer Success Manager Salaries in Baltimore, MD | Comparably
CardWorks Claimed Company
Cardworks is one of the largest privately held providers of end-to-end operational servicing and support functions for credit card and installment loan products in North America. As a leading consumer firm, we services our consumer and small business loan clients across the credit spectrum, from super-prime to non-prime, and provide comprehensive support to bank and non-bank lenders in the United States and Canada. Our management expertise and customized servicing solutions enable banks and financial institutions to mitigate risk, increase profitability, and support their customers. Cardworks is also the parent of Merrick Bank Corporation, a top-15 issuer of credit cards, top 15 merchant acquiring bank, and leader in the recreational vehicle lending industry. read more
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CardWorks Customer Success Manager Salaries in Baltimore, MD

The average CardWorks Customer Success Manager in Baltimore, MD earns an estimated $60,121 annually, which includes an estimated base salary of $57,946 with a $2,175 bonus. CardWorks' Customer Success Manager compensation is $8,332 more than the US average for a Customer Success Manager. Customer Success Manager salaries at CardWorks in Baltimore, MD can range from $40,000 - $70,000.

In Baltimore, MD, The Customer Support Department at CardWorks earns $11,562 more on average than the Operations Department.

Last updated a day ago.

$13k
$23k
$32k
$41k
$12.04M
$60,121
Average Compensation
$57,946
avg. base
$2,175
avg. bonus

Customer Success Manager Salaries at CardWorks

In Baltimore, MD, Customer Success Managers earn $746 more than CS Reps, and $22,054 less than Customer Service Managers.

Customer Service Manager
$82k*
CS Rep
$59k*
* estimated salary

Compensation at CardWorks by Department

In Baltimore, MD, The Customer Support Department averages $11,562 more than the Operations Department, and $804 less than the Business Development Department

Business Development
$75,803 Avg. total comp.
+$804
Customer Support
$74,999 Avg. total comp.
Operations
$63,437 Avg. total comp.
-$12k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to CardWorks reported making $44,446, while the average male Customer Success Manager at similar sized companies reported making $460,347.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Success Manager at companies similar size to CardWorks reported making $64,000, while the average Native American Customer Success Manager at similar sized companies reported making $33,500.

How Customer Success Managers at CardWorks Rate Their Compensation

The majority of Customer Success Managers at CardWorks believe they're not compensated fairly. 50% of Customer Success Managers at CardWorks say they receive annual bonuses, and the majority (37%) are not satisfied with their benefits. See more compensation ratings at CardWorks

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