CardWorks Claimed Company

Cardworks is one of the largest privately held providers of end-to-end operational servicing and support functions for credit card and installment loan products in North America. As a leading consumer firm, we services our consumer and small business loan clients across the credit spectrum, from super-prime to non-prime, and provide comprehensive support to bank and non-bank lenders in the United States and Canada. Our management expertise and customized servicing solutions enable banks and financial institutions to mitigate risk, increase profitability, and support their customers. Cardworks is also the parent of Merrick Bank Corporation, a top-15 issuer of credit cards, top 15 merchant acquiring bank, and leader in the recreational vehicle lending industry. read more

EMPLOYEE PARTICIPANTS: 29

TOTAL RATINGS: 230

CEO: Don Berman

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CardWorks CS Rep Salary

The average CardWorks CS Rep earns an estimated $68,049 annually, which includes an estimated base salary of $64,329 with a $3,720 bonus. CardWorks' CS Rep compensation is $16,246 more than the US average for a CS Rep. CS Rep salaries at CardWorks can range from $45,100 - $95,500.

The Customer Support Department at CardWorks earns $8,055 more on average than the Communications Department.

Last updated 2 years ago.

$13k

$23k

$32k

$41k

$12.04M

$68,049

Average Compensation

$64,329: avg. base

$3,720: avg. bonus

CS Rep Salaries at CardWorks

CS Reps earn $1,429 more than CS Reps, and $13,157 less than Customer Service Managers.

Customer Service Manager

$81k*

CS Rep

$67k*

* estimated salary

Compensation at CardWorks by Department

The Customer Support Department averages $8,055 more than the Communications Department, and $6,420 less than the Operations Department

Operations

$74,349 Avg. total comp.

+$6k

Customer Support

$67,929 Avg. total comp.

Communications

$59,874 Avg. total comp.

-$8k

CS Rep Compensation by Gender (All Companies)

The average female CS Rep at companies similar size to CardWorks reported making $44,446, while the average male CS Rep at similar sized companies reported making $460,347.

CS Rep Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander CS Rep at companies similar size to CardWorks reported making $64,000, while the average Native American CS Rep at similar sized companies reported making $33,500.

How CS Reps at CardWorks Rate Their Compensation

The majority of CS Reps at CardWorks believe they're not compensated fairly. 50% of CS Reps at CardWorks say they receive annual bonuses, and the majority (43%) are not satisfied with their benefits. See more compensation ratings at CardWorks

Do you believe you're paid fairly?

43% Yes

Does your company give annual bonuses?

50% Yes

Are you satisfied with your Benefits?

43% Yes

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