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CardWorks Claimed Company
Cardworks is one of the largest privately held providers of end-to-end operational servicing and support functions for credit card and installment loan products in North America.
As a leading consumer firm, we services our consumer and small business loan clients across the credit spectrum, from super-prime to non-prime, and provide comprehensive support to bank and non-bank lenders in the United States and Canada. Our management expertise and customized servicing solutions enable banks and financial institutions to mitigate risk, increase profitability, and support their customers.
Cardworks is also the parent of Merrick Bank Corporation, a top-15 issuer of credit cards, top 15 merchant acquiring bank, and leader in the recreational vehicle lending industry. read more
CardWorks Company Culture
CardWorks Culture
This score is derived from employee ratings & reviews2.8/5
CardWorks' Overall Culture is rated D+
Top Rated Culture Dimensions
Executive Team
C+Leadership
CManager
CRetention
C-Perks & Benefits
C-CardWorks CEO
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Don Berman
58 /100
See More
Diversity at CardWorks
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at CardWorks
Bottom 25%Bottom 25% of Similar Size Companies on Comparably
D+
Women at CardWorks have rated Perks And Benefits, Manager, and Leadership as the highest categories they have scored
CardWorks eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-44
CardWorks employees are -44% more likely to recommend CardWorks as a great place to work
| 23% | Promoters |
|---|---|
| 10% | Passives |
| 67% | Detractors |
Working at CardWorks
Working at CardWorks is rated below average by 29 employees, across various culture dimensions. CardWorks employees rate Executive Team highest among all categories, and think that Team and Work Culture have the most room for improvement, putting CardWorks’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in New York. See below in detail how working at CardWorks was rated by employees.
Overall Company Culture at CardWorks
D+
Overall Company Culture at CardWorks is rated D+
Last updated months ago
Bottom
25%
CardWorks ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCardWorks Employee Reviews
Out of 19 CardWorks employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping CardWorks improve their work culture.
| Positive Reviews | 50% |
|---|---|
| Constructive Feedback | 50% |
Positive Reviews From CardWorks Employees
- What is the best part about your compensation package?The Bonus structure is lucrative
- What did you like most about the interview process?It was fast and clear
- What makes you most happy at work?The faces of those that I help with their problems
Constructive Feedback From CardWorks Employees
- What do your coworkers need to improve and how could you work together better?Clear and documented expectations and goals from leadership will lead to a better collaborative/goal oriented environment
- What does the leadership team need to get better at?Communication, the intense development team that invests in creating a clear protocol for each department, offering tuition reimbursement to those who take the initiative to become part of the change for the company and the opportunity for a career within the company. The Climb!
- Why do you feel undervalued and what would make you feel better about your compensation?I want to grow with CardWorks. The values of the company I work for will increase when we have the conversation to make the change. How bad do you want it? Do your actions end with A+results? Are you taking notes for the meeting? Client's want to see good result's from their product. We Service!
CardWorks Company Information
CardWorks Company Overview
CardWorks was founded in 1987 and its current CEO is Don Berman. Since its inception 39 years ago, CardWorks has grown to 1500 employees.
CardWorks Mission, Vision & Values
CardWorks Mission & Values
Cardworks is one of the largest privately held providers of end-to-end operational servicing and support functions for credit card and installment loan products in North America. As a leading consumer firm, we services our consumer and small business loan clients across the credit spectrum, from super-prime to non-prime, and provide comprehensive support to bank and non-bank lenders in the United States and Canada. Our management expertise and customized servicing solutions enable banks and financial institutions to mitigate risk, increase profitability, and support their customers. Cardworks is also the parent of Merrick Bank Corporation, a top-15 issuer of credit cards, top 15 merchant acquiring bank, and leader in the recreational vehicle lending industry.
| Headquarter | 101 Crossways Park Dr W Woodbury, NY 11797-2020 United States of America |
|---|---|
| Website | www.cardworks.com |
| Founding Date | 1987 |
| Tel | 5165760404 |
| Company Status | Private |
| Jobs | cardworks.com/Home/JobOpportunity |
| Social Sites |
CardWorks Employees
CardWorks has 1500 employees. 29 employees at CardWorks have reviewed CardWorks across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 29 CardWorks employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at CardWorks are mostly dissatisfied with their total compensation at CardWorks, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at CardWorks are mostly dissatisfied with their team. 29 Participants grade the quality of their coworkers an F. Less than half believe the meetings at CardWorks are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at CardWorks believe the environment at CardWorks is negative. Most Participants believe the pace of work at CardWorks is extremely fast. About 33% of the employees at CardWorks work 8 hours or less.
Overall, the employees at CardWorks are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining CardWorks - Employee Onboarding
The prevailing opinion from employees about joining CardWorks is that the company was very prepared on their first day. CardWorks employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
CardWorks KPIs and OKRs
At CardWorks 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of CardWorks' KPIs and OKRs is essential for its success. Out of 2 CardWorks employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
CardWorks CEO & Leadership
CardWorks CEO - Don Berman
58 /100
Don’s approval rate is lower compared to CEOs at similar sized companies, putting Don in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in New York. Don Berman’s employees rank CardWorks in the Top 50% for Executive Team, in the Bottom 40% for Leadership, and in the Bottom 40% for Manager.
CardWorks Leadership
The CardWorks Executive Team is rated a “C+” and led by CEO Don Berman, Executive Vice President Fabienne Gimenez, and Executive Vice President Sharon Hill
Don Berman CEO / President
Don Berman serves as the CEO / President of CardWorks.
Fabienne Gimenez Executive Vice President
Fabienne Gimenez serves as the Executive Vice President of CardWorks.
Sharon Hill Executive Vice President
Sharon Hill serves as the Executive Vice President of CardWorks. Sharon started at CardWorks in October of 2015. Sharon... read more
Cindy Schmargen SVP, Operations
Cindy Schmargen serves as the SVP, Operations of CardWorks. Cindy started at CardWorks in April of 2018. Cindy currently... read more
Robert Hartheimer Independent Director
Robert Hartheimer serves as the Independent Director of CardWorks. Robert started at CardWorks in August of 2017. Robert... read more
Jason Hess VP - Data Visualization and Analytics
Jason Hess serves as the VP - Data Visualization and Analytics of CardWorks. Jason started at CardWorks in January of... read more
Stone Maslowe AVP Human Resources, Head of Executive Recruitment & Talent Acquisition
Stone Maslowe serves as the AVP Human Resources, Head of Executive Recruitment & Talent Acquisition of CardWorks. Stone... read more
Mike Paschal SVP, IT Services
Mike Paschal serves as the SVP, IT Services of CardWorks. Mike started at CardWorks in September of 2010. Mike currently... read more
Stuart Schiffman Vice President of Data Strategy & Architecture
Stuart Schiffman serves as the Vice President of Data Strategy & Architecture of CardWorks. Stuart started at CardWorks... read more
CardWorks Salaries
How much does CardWorks pay?
How much do people at CardWorks get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CardWorks is $114,383, or $54 per hour, while the estimated median salary is $116,226, or $55 per hour.
At CardWorks, the highest paid job is a Group Product Manager at $181,687 annually and the lowest is a Receptionist at $46,927 annually. Average CardWorks salaries by department include: Engineering at $133,884, Communications at $60,043, Business Development at $114,004, and HR at $116,834. Half of CardWorks salaries are above $116,226.
7 employees at CardWorks rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 24 ratings) while 7 employees at CardWorks rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 9 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $116k | $116k | 33rd Percentile |
50th Percentile $170k | $170k | 50th Percentile |
67th Percentile $229k | $229k | 67th Percentile |
83rd Percentile $278k | $278k | 83rd Percentile |
100th Percentile $290k | $290k | 100th Percentile |
$114,383*
Average Compensation
$116,226*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
CardWorks Salaries by Department
Diversity & Inclusion at CardWorks
The Diversity score provides insights into how diverse employees feel and rate their work experience at CardWorks across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
CardWorks Perks & Benefits
Health & Wellness
- Dental Insurance
Paid Time Off
- PTO / Vacation Policy
CardWorks PTO
CardWorks' PTO and Vacation policy typically gives 0-10 days off a year. CardWorks' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
CardWorks Careers
CardWorks Jobs
No Recent Jobs found for CardWorks on Comparably
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H1B Visa
In 2019, CardWorks applied for 1 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
CardWorks has a total of 1500 employees
1
Total Applied
H1B Applications Outcome
- 100% Granted (1 out of 1)
- 0% Denied ( out of 1)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)
This data was calculated using publicly sourced data from OFLC Performance Data
Let CardWorks Know You Want To Work There
Overview of Candidates Interested in CardWorks on Comparably
Candidates By Department
Legal | 100% |
|---|
Candidates By Location
New York City | 100% |
|---|
Frequently Asked Questions regarding CardWorks
What is CardWorks address?
CardWorks location is at 101 Crossways Park Dr W
Who is the CEO of CardWorks?
CardWorks CEO is Don Berman, their score by employees is 58
What is CardWorks eNPS?
The eNPS for CardWorks is -44
What is the salary for Engineering Manager in CardWorks?
Engineering Manager average salary in the US is 170k
What are the salaries in the Customer Support in CardWorks?
The average salaries for Customer Support in CardWorks is 74k
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