Cathay Pacific Airways Competitors | Comparably
Cathay Pacific was founded in Hong Kong in 1946. The Company is an international airline registered and based in Hong Kong, offering scheduled passenger and cargo services to 172 destinations in 39 countries and territories. In addition to its fleet of 138 aircraft, these the Company also provides catering and ground-handling services. As of 31 December 2012, the Company had 92 new aircraft due for delivery up to 2020. The airline has completed construction of its own cargo terminal in Hong Kong, which commenced a staged transition of operations in February 2013. The Company's wholly owned subsidiary, Hong Kong Dragon Airlines Limited is a regional airline registered and based in Hong Kong and operates 38 aircraft on scheduled services to 44 destinations in Mainland China and elsewhere in Asia. The Company is a founding member of the Oneworld global alliance, whose combined network serves more than 800 destinations worldwide. The Company's two reportable segments are classified according to the nature of the business. The airline business segment comprises the Group's passenger and cargo operations. The non-airline business segment includes mainly catering, ground handling and aircraft ramp handling services. read more
EMPLOYEE
PARTICIPANTS
8
TOTAL
RATINGS
32

Cathay Pacific Airways Competitors

Cathay Pacific Airways competitors include Singapore Airlines, Republic Airways Holdings, Cathay Pacific Airways Ltd. and Air China. Cathay Pacific Airways ranks 1st in CEO Score on Comparably vs its competitors. See below how Cathay Pacific Airways compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
1st
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
4th
NPS Rank
4th
Pricing Rank
3rd
Customer Service
3rd
Product Quality Score Comparison

Cathay Pacific Airways Ranks 4th in Product Quality Score

17 Customers rate Cathay Pacific Airways' Product Quality Score a 3.6/5, which ranks it 4th against its competitors, below Republic Airways Holdings.

  1. 1st
    Singapore Airlines
    4.2 / 5
  2. 2nd
    Cathay Pacific Airways Ltd.
    4 / 5
  3. 3rd
    Republic Airways Holdings
    3.9 / 5
  4. 4th
    Cathay Pacific Airways
    3.6 / 5
Product Quality Score Comparison
RankCompany Score
1Singapore Airlines85
2Cathay Pacific Airways Ltd.81
3Republic Airways Holdings79
4Cathay Pacific Airways72
NPS Comparison

Cathay Pacific Airways Ranks 4th in Net Promoter Score

24 Customers rate Cathay Pacific Airways' Net Promoter Score a 17, which ranks it 4th against its competitors, below Republic Airways Holdings. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Cathay Pacific Airways to a friend?”.

  1. 1st
    Singapore Airlines
    46
  2. 2nd
    Cathay Pacific Airways Ltd.
    37
  3. 3rd
    Republic Airways Holdings
    23
  4. 4th
    Cathay Pacific Airways
    17
NPS Comparison
RankCompany Score
1Singapore Airlines46
2Cathay Pacific Airways Ltd.37
3Republic Airways Holdings23
4Cathay Pacific Airways17
Pricing Score Comparison

Cathay Pacific Airways Ranks 3rd in Pricing Score

15 Customers rate Cathay Pacific Airways' Pricing Score a 3.7/5, which ranks it 3rd against its competitors, below Cathay Pacific Airways Ltd..

  1. 1st
    Singapore Airlines
    3.9 / 5
  2. 2nd
    Cathay Pacific Airways Ltd.
    3.9 / 5
  3. 3rd
    Cathay Pacific Airways
    3.7 / 5
  4. 4th
    Republic Airways Holdings
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1Singapore Airlines79
2Cathay Pacific Airways Ltd.79
3Cathay Pacific Airways75
4Republic Airways Holdings62
Customer Service Comparison

Cathay Pacific Airways Ranks 3rd in Customer Service

14 Customers rate Cathay Pacific Airways' Customer Service a 3.7/5, which ranks it 3rd against its competitors, below Cathay Pacific Airways Ltd..

  1. 1st
    Singapore Airlines
    4.2 / 5
  2. 2nd
    Cathay Pacific Airways Ltd.
    4 / 5
  3. 3rd
    Cathay Pacific Airways
    3.7 / 5
  4. 4th
    Republic Airways Holdings
    3.1 / 5
Customer Service Comparison
RankCompany Score
1Singapore Airlines84
2Cathay Pacific Airways Ltd.80
3Cathay Pacific Airways74
4Republic Airways Holdings63
Overall Culture Score Comparison
Not Enough Ratings To Rank Cathay Pacific Airways
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eNPS Comparison

Cathay Pacific Airways Ranks 1st in Employee Net Promoter Score

6 Employees rate Cathay Pacific Airways' Employee Net Promoter Score a 66, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Cathay Pacific Airways to a friend?”.

  1. 1st
    Cathay Pacific Airways
    66
  2. 2nd
    Singapore Airlines
    11
  3. 3rd
    Republic Airways Holdings
    -17
  4. 4th
    Cathay Pacific Airways Ltd.
    -52
eNPS Comparison
RankCompany eNPS
1Cathay Pacific Airways66
2Singapore Airlines11
3Republic Airways Holdings-17
4Cathay Pacific Airways Ltd.-52
Gender Score Comparison
Not Enough Ratings To Rank Cathay Pacific Airways
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Diversity Score Comparison
Not Enough Ratings To Rank Cathay Pacific Airways
Anonymously rate my experience at Cathay Pacific Airways

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