Working At Cellcom - Ask a Question | Comparably
Cellcom Claimed Company
Cellcom is a wireless communications company that offers customizable services and devices to rural markets and customers. read more
EMPLOYEE
PARTICIPANTS
8
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98
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Q&A With Cellcom Employees

Cellcom employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.

How employees describe working at Cellcom

This company Promotes Growth from Within And a Family Vibe i would think those who are not getting that out of it are not putting that into it, although I'm sure that can be said for many things in life

Billing and customer service! I am fuming!

Their customer service is the best!

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Q&A With Cellcom Employees

Asked to all employees at Cellcom

  • Health. (A little spendy for the PPO plan, but there are decent HSA options too) Dental (not great dental though). Short term disability. Does not have vision coverage. The discounted cell plan is nice, but there are some pretty strict regulation on it. You get a lot more grace as a customer for something like a late payment than you do as an employee. They do have free therapy sessions available which is nice.

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Asked to all employees at Cellcom

  • It ultimately depends of the department. People do firm genuine friendships at Cellcom. It's like a big small company. It has some very strict regulations which can be oppressive which small companies don't tend to have, however it does have people that consider their cellcom co-workers family, which big companies don't have. There are a lot of audits which depending on your department you may have to go back and correct small things such as typos in customer notes. That can make it feel like a culture of failure. I do notice that management tends to focus on what their employees are doing wrong (even little things like not saying something the exact way the manager would have said it ect) but on a high level, CEO ect tend to focus on what we are doing right as a whole.

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Should I work at Cellcom?

50% of Cellcom employees would encourage their friends to become coworkers, whereas 17% are neutral and 33% would not recommend working at Cellcom to their friends.

17
eNPS Score
50%Promoters
17%Passive
33%Detractors

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