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Anonymously Rate Your Experience & Make Work BetterChaCha employees are 66% more likely to recommend ChaCha as a great place to work
| 83% | Promoters |
|---|---|
| 0% | Passives |
| 17% | Detractors |
Working at ChaCha is rated highly by 7 employees, across various culture dimensions. ChaCha employees are most satisfied about CEO Rating, Environment, and eNPS categories, putting ChaCha’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Columbus, IN. See below in detail how working at ChaCha was rated by employees.
Overall Company Culture at ChaCha is rated B
Last updated months ago
ChaCha ranks in the Top 25% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
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| Headquarter | 14550 Clay Terrace Blvd., Suite 130 Carmel, IN United States of America |
|---|---|
| Website | www.chacha.com |
| Founding Date | 2005 |
| Tel | (317) 564-3345 |
| Company Status | Private |
ChaCha competitors include Stack Overflow, Google, kgb, and LivePerson. ChaCha ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how ChaCha compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
7 employees at ChaCha have reviewed ChaCha across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 7 ChaCha employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ChaCha are pleased with their total compensation at ChaCha, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ChaCha are pleased with their team. 7 Participants grade the quality of their coworkers a C+. The majority believe the meetings at ChaCha are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ChaCha believe the environment at ChaCha is positive. Most Participants believe the pace of work at ChaCha is extremely fast. About 60% of the employees at ChaCha work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.
Overall, the employees at ChaCha are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from Comparably users in Columbus, IN about their company is that it was prepared on their first day. Columbus, IN employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of ChaCha's KPIs and OKRs is essential for its success. Out of 2 ChaCha employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Scott’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 10% compared to the CEOs of all other companies in Columbus, IN. ChaCha’s CEO is highly regarded especially by Male employees. Compared to ChaCha’s competitors, Scott Jones ranks right below Google CEO Sundar Pichai. Under Jones’s leadership, ChaCha employee respondents are most happy about their Environment and the company’s Leadership. Team and Meetings are two areas, according to respondents, where ChaCha could stand to see real improvement.
The ChaCha Executive Team is rated a “B” and led by CEO Scott Jones, VP IP Gene ODonnell, and VP Marketing Susan Marshall
Scott Jones CEO / President
Scott Jones serves as the CEO / President of ChaCha.
Gene ODonnell VP IP
Gene ODonnell serves as the VP IP of ChaCha. Gene started at ChaCha in January of 2007. Gene is currently based in the... read more
Susan Marshall VP Marketing
Susan Marshall serves as the VP Marketing of ChaCha.
Brian Modiano CFO & Treasurer
Brian Modiano serves as the CFO & Treasurer of ChaCha.
How much do people at ChaCha get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ChaCha is $105,243, or $50 per hour, while the estimated median salary is $118,905, or $57 per hour.
At ChaCha, the highest paid job is a Director of Engineering at $172,438 annually and the lowest is an Admin Assistant at $43,759 annually. Average ChaCha salaries by department include: Product at $119,623, Engineering at $116,074, Finance at $74,032, and Marketing at $149,558. Half of ChaCha salaries are above $118,905.
5 employees at ChaCha rank their Compensation in the Top 40% of similar sized companies in the US (based on 17 ratings) while 5 employees at ChaCha rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
20th Percentile $91k | $91k | 20th Percentile |
40th Percentile $119k | $119k | 40th Percentile |
60th Percentile $184k | $184k | 60th Percentile |
80th Percentile $234k | $234k | 80th Percentile |
100th Percentile $331k | $331k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at ChaCha across various culture dimensions.
ChaCha's PTO and Vacation policy typically gives 20-30 days off a year. ChaCha's benefits and PTO Package averages to represent a $2500+ cash value per month.

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What is ChaCha address?
ChaCha location is at 14550 Clay Terrace Blvd., Suite 130
Who is the CEO of ChaCha?
ChaCha CEO is Scott Jones, their score by employees is 78
What is ChaCha eNPS?
The eNPS for ChaCha is 66
What is the salary for DevOps in ChaCha?
DevOps average salary in the US is 119k
What are the salaries in the Marketing in ChaCha?
The average salaries for Marketing in ChaCha is 150k