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Anonymously Rate Your Experience & Make Work BetterChargeback Gurus employees are -100% more likely to recommend Chargeback Gurus as a great place to work
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Working at Chargeback Gurus is rated below average by 3 employees, across various culture dimensions. Chargeback Gurus employees rate Retention highest among all categories, and think that eNPS has the most room for improvement, putting Chargeback Gurus’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Dallas. See below in detail how working at Chargeback Gurus was rated by employees.
Overall Company Culture at Chargeback Gurus is rated F
Last updated months ago
Chargeback Gurus ranks in the Bottom 5% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterChargeback Gurus exists to help online merchants like you fight back against costly, time-consuming chargebacks—and win.
| Headquarter | 2033 W McDermott Drive, Suite 320-123 Allen, TX United States of America |
|---|---|
| Website | www.chargebackgurus.com/ |
| Founding Date | 2004 |
| Tel | (866)999-3758 |
3 employees at Chargeback Gurus have reviewed Chargeback Gurus across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the employees at Chargeback Gurus are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Chargeback Gurus is that the company was very unprepared on their first day. Chargeback Gurus employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Chargeback Gurus employees have provided insight into whether or not they clearly understand Chargeback Gurus' KPIs and OKRs.
Gina Lucas VP Operations
Gina Lucas serves as the VP Operations of Chargeback Gurus. Gina started at Chargeback Gurus in December of 2015. Gina... read more
Marty Williams Vice President Business Development
Marty Williams serves as the Vice President Business Development of Chargeback Gurus. Marty started at Chargeback Gurus... read more
How much do people at Chargeback Gurus get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Chargeback Gurus is $79,837, or $38 per hour, while the estimated median salary is $223,548, or $107 per hour.
At Chargeback Gurus, the highest paid job is a Senior Product Manager at $156,786 annually and the lowest is a CS Rep at $36,113 annually. Average Chargeback Gurus salaries by department include: Business Development at $95,122, Product at $126,970, HR at $89,498, and IT at $74,250. Half of Chargeback Gurus salaries are above $223,548.
2 employees at Chargeback Gurus rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 6 ratings) while 2 employees at Chargeback Gurus rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 3 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $95k | $95k | 1st Percentile |
25th Percentile $158k | $158k | 25th Percentile |
50th Percentile $209k | $209k | 50th Percentile |
75th Percentile $230k | $230k | 75th Percentile |
100th Percentile $333k | $333k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Chargeback Gurus across various culture dimensions.
Chargeback Gurus' PTO and Vacation policy typically gives unlimited days off a year with 0% of employees expected to be work free while out of office. Chargeback Gurus' benefits and PTO Package averages to represent a less than $500 cash value per month.

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What is Chargeback Gurus address?
Chargeback Gurus location is at 2033 W McDermott Drive, Suite 320-123
What is Chargeback Gurus eNPS?
The eNPS for Chargeback Gurus is -100
What is the salary for Operations Manager in Chargeback Gurus?
Operations Manager average salary in the US is 79k
What are the salaries in the Marketing in Chargeback Gurus?
The average salaries for Marketing in Chargeback Gurus is 229k