Chargeback Gurus exists to help online merchants like you fight back against costly, time-consuming chargebacks—and win. read more
Chargeback Gurus Company Culture
Chargeback Gurus Culture
This score is derived from employee ratings & reviews2.2/5
Chargeback Gurus' Overall Culture is rated F
Top Rated Culture Dimensions
Retention
FOutlook
FWork Culture
FeNPS
FDiversity at Chargeback Gurus
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Anonymously Rate Your Experience & Make Work BetterChargeback Gurus eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Recommend to a Friend?
-100
Chargeback Gurus employees are -100% more likely to recommend Chargeback Gurus as a great place to work
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Working at Chargeback Gurus
Working at Chargeback Gurus is rated below average by 3 employees, across various culture dimensions. Chargeback Gurus employees rate Retention highest among all categories, and think that eNPS has the most room for improvement, putting Chargeback Gurus’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Dallas. See below in detail how working at Chargeback Gurus was rated by employees.
Overall Company Culture at Chargeback Gurus
F
Overall Company Culture at Chargeback Gurus is rated F
Last updated months ago
Bottom
5%
Chargeback Gurus ranks in the Bottom 5% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
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Anonymously Rate Your Experience & Make Work BetterChargeback Gurus Company Information
Chargeback Gurus Company Overview
Chargeback Gurus exists to help online merchants like you fight back against costly, time-consuming chargebacks—and win.
| Headquarter | 2033 W McDermott Drive, Suite 320-123 Allen, TX United States of America |
|---|---|
| Website | www.chargebackgurus.com/ |
| Founding Date | 2004 |
| Tel | (866)999-3758 |
Chargeback Gurus Employees
3 employees at Chargeback Gurus have reviewed Chargeback Gurus across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the employees at Chargeback Gurus are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Chargeback Gurus - Employee Onboarding
The prevailing opinion from employees about joining Chargeback Gurus is that the company was very unprepared on their first day. Chargeback Gurus employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Chargeback Gurus KPIs and OKRs
At this moment no Chargeback Gurus employees have provided insight into whether or not they clearly understand Chargeback Gurus' KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
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Chargeback Gurus CEO & Leadership
Chargeback Gurus CEO
Chargeback Gurus Leadership
Gina Lucas VP Operations
Gina Lucas serves as the VP Operations of Chargeback Gurus. Gina started at Chargeback Gurus in December of 2015. Gina... read more
Marty Williams Vice President Business Development
Marty Williams serves as the Vice President Business Development of Chargeback Gurus. Marty started at Chargeback Gurus... read more
Chargeback Gurus Salaries
How much does Chargeback Gurus pay?
How much do people at Chargeback Gurus get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Chargeback Gurus is $79,837, or $38 per hour, while the estimated median salary is $223,548, or $107 per hour.
At Chargeback Gurus, the highest paid job is a Senior Product Manager at $156,786 annually and the lowest is a CS Rep at $36,113 annually. Average Chargeback Gurus salaries by department include: Finance at $59,969, Design at $83,648, Engineering at $90,970, and IT at $74,250. Half of Chargeback Gurus salaries are above $223,548.
2 employees at Chargeback Gurus rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 6 ratings) while 2 employees at Chargeback Gurus rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 3 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $95k | $95k | 1st Percentile |
25th Percentile $158k | $158k | 25th Percentile |
50th Percentile $209k | $209k | 50th Percentile |
75th Percentile $230k | $230k | 75th Percentile |
100th Percentile $333k | $333k | 100th Percentile |
$79,837*
Average Compensation
$223,548*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Chargeback Gurus Salaries by Department
Diversity & Inclusion at Chargeback Gurus
The Diversity score provides insights into how diverse employees feel and rate their work experience at Chargeback Gurus across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Chargeback Gurus PTO
Chargeback Gurus' PTO and Vacation policy typically gives unlimited days off a year with 0% of employees expected to be work free while out of office. Chargeback Gurus' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
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Chargeback Gurus Careers
Chargeback Gurus Jobs
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Frequently Asked Questions regarding Chargeback Gurus
What is Chargeback Gurus address?
Chargeback Gurus location is at 2033 W McDermott Drive, Suite 320-123
What is Chargeback Gurus eNPS?
The eNPS for Chargeback Gurus is -100
What is the salary for Technical Support in Chargeback Gurus?
Technical Support average salary in the US is 55k
What are the salaries in the Marketing in Chargeback Gurus?
The average salaries for Marketing in Chargeback Gurus is 229k
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