Rick L. Hamilton — Senior Vice President of Global Software & Services at CIENA CORPORATION | Comparably
CIENA CORPORATION Claimed Company
Ciena is a networking systems, services, and software company. We're driven by a relentless pursuit of network innovation—enabling our customers to adapt within ever-changing environments to deliver richer, more connected experiences for their business and users. read more
EMPLOYEE
PARTICIPANTS
114
TOTAL
RATINGS
990
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Rick L. Hamilton — Senior Vice President of Global Software & Services at CIENA CORPORATION

Rick L. Hamilton — Senior Vice President of Global Software & Services at CIENA CORPORATION

Executive Bio

Mr. Rick L. Hamilton has been Senior Vice President of Global Software & Services at Ciena Corporation since February 27, 2017. Mr. Hamilton serves as Vice President of Cisco Cloud and Managed Services. He joined Ciena in October 2016 as Senior Vice President of Global Services & Automation. He served as Vice President of Service Delivery at Netsolve, Inc. since January 14, 2004. He served as Corporate Vice President of Professional Services for Juniper Networks from January 2016 to October 2016. He served as Vice President of Cloud & Managed Services with Cisco Systems, where he spent more than ten years in various services leadership positions. He served as Vice President of Cisco's Advanced Services for the Global Enterprise Theatre (GET). He led a global team of around 300 employees in engineering and delivery, program and project management, providing professional and support services to Cisco's global accounts across five industry sectors: automotive, conglomerates, financial services, oil & gas and retail & logistics. In previous Cisco roles, he led a consolidated organisation, providing Advanced and Technical Services across Europe, Middle East, Africa and Russia (EMEAR). In this role, he implemented a new operating model that has been rolled out globally, together with innovative cost control processes that delivered dramatic margin improvements. He also led the Technical Services team in Europe for 3 years, promoting operational excellence and accelerating new services offerings like Smart Services. Before joining Cisco, he served as the Chief Information Officer and Senior Vice President of The DFS Group (a division of LVMH Group). He led the Applications and Technology Services team that serviced 135 stores throughout the United States for Cost Plus World Market and he led the applications development team for Discovery Channel's consumer division. He has been a Member of Advisory Board at Brillio since June 2, 2015. Mr. Hamilton holds a Bachelor's Degree in Information Systems from the University of Phoenix and a Master's Degree in Software Engineering from Golden Gate University. A licensed pilot and flight instructor, he holds an Undergraduate Degree in Aeronautics.

Executive Team Culture Ratings from CIENA CORPORATION Employees

TOP
5%
CIENA CORPORATION's Executive Team scores in the Top 5%
of similar sized companies on Comparably
Who ranks the Executive Team the highest?
Department - HR 97/100
Ethnicity - Asian or Pacific Islander 91/100
Experience - 6 to 10 Years 91/100
Who ranks the Executive Team the lowest?
Ethnicity - Caucasian 82/100
Department - Sales 82/100
Ethnicity - Other 82/100

CIENA CORPORATION's Executive Team at a Glance

Based on 54 ratings, CIENA CORPORATION's employees are very satisfied with their Executive Team and give them an ā€œA+ā€ or 80/100. On average, Women provided higher ratings for their Executive Team compared to Men.

CIENA CORPORATION's Executive Team ranks in the Top 20% of other companies in Boston and Top 5% of other companies on Comparably that also have 5,001-10,000 Employees.

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