Citizens Business Bank is a financial services company with a bank at its core. read more
Citizens Business Bank Company Culture
Citizens Business Bank Culture
This score is derived from employee ratings & reviews2.2/5
Citizens Business Bank's Overall Culture is rated F
Top Rated Culture Dimensions
CEO Rating
C+Outlook
D+eNPS
DLeadership
D-Work Culture
D-Citizens Business Bank CEO
Top 50%Top 50% of Similar Size Companies on Comparably
Christopher Myers
67 /100
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Diversity at Citizens Business Bank
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Citizens Business Bank
N/A
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Anonymously Rate Your Experience & Make Work BetterCitizens Business Bank eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Recommend to a Friend?
-50
Citizens Business Bank employees are -50% more likely to recommend Citizens Business Bank as a great place to work
| 25% | Promoters |
|---|---|
| 0% | Passives |
| 75% | Detractors |
Working at Citizens Business Bank
Working at Citizens Business Bank is rated below average by 7 employees, across various culture dimensions. Citizens Business Bank employees rate CEO Rating highest among all categories, and think that Retention and Work Culture have the most room for improvement, putting Citizens Business Bank’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Los Angeles. See below in detail how working at Citizens Business Bank was rated by employees.
Overall Company Culture at Citizens Business Bank
F
Overall Company Culture at Citizens Business Bank is rated F
Last updated months ago
Bottom
5%
Citizens Business Bank ranks in the Bottom 5% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterCitizens Business Bank Employee Reviews
Out of 5 Citizens Business Bank employee reviews, 40% were positive. The remaining 60% were constructive reviews with the goal of helping Citizens Business Bank improve their work culture.
| Positive Reviews | 40% |
|---|---|
| Constructive Feedback | 60% |
Positive Reviews From Citizens Business Bank Employees
- What did you like most about the interview process?The information the had about you was extensive and they knew what to ask you about and they had profiles on every prospective candidate.
- What makes you most happy at work?Nothing right now about work and the pressure executive management puts on certain departments. But my coworkers are the reason I continue to go to work.
Constructive Feedback From Citizens Business Bank Employees
- What needs to change to make the company culture better?To understand that you can't expect anyone to work 12 to 20 hours a day for extended periods of time along with 6 to 7 days a week. Two to three years is way to long to have to do this
- Why do you feel undervalued and what would make you feel better about your compensation?Bonuses truly did not take into account all the time certain people did in certain departments some of which are not by choice.
- What does the leadership team need to get better at?Working to make sure that the executive team engages all employees
Citizens Business Bank Company Information
Citizens Business Bank Company Overview
Citizens Business Bank is a financial services company with a bank at its core.
Citizens Business Bank Mission, Vision & Values
Citizens Business Bank Mission Statement
The mission of Citizens Business Bank is to achieve superior performance and rank in the top ten percent of all financial institutions in the nation in return on equity and return on assets. This will be achieved by delivering the finest in financial products and services through relationship banking commitments with businesses and professionals in the Inland Empire, Los Angeles County, Orange County, San Diego County, Ventura County, Santa Barbara County, and the Central Valley area of California. It will be supported by an unqualified commitment to our five core values of financial strength, superior people, customer focus, cost-effective operation, and having fun.
Citizens Business Bank Vision Statement
Citizens Business Bank will strive to become the premier financial services company operating throughout the state of California, serving the comprehensive financial needs of successful small to medium-sized businesses and their owners.
Citizens Business Bank Values
- Financial Strength
- Superior People
- Customer Focus
- Cost-Effective Operation
- Having Fun
| Headquarter | 701 North Haven Avenue Ontario, CA United States of America |
|---|---|
| Website | www.cbbank.com |
| Founding Date | 1974 |
| Tel | 9099804030 |
| Company Status | Public |
| Stock | CVBF |
Citizens Business Bank Competitors
Citizens Business Bank competitors include Penns Woods Bancorp, Westamerica Bancorporation, Southside Bank, and Bank of Hawaii. Citizens Business Bank ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Citizens Business Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Citizens Business Bank Employees
7 employees at Citizens Business Bank have reviewed Citizens Business Bank across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 7 Citizens Business Bank employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Overall, the employees at Citizens Business Bank are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Citizens Business Bank - Employee Onboarding
The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Citizens Business Bank KPIs and OKRs
At this moment no Citizens Business Bank employees have provided insight into whether or not they clearly understand Citizens Business Bank's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Citizens Business Bank CEO & Leadership
Citizens Business Bank CEO - Christopher Myers
67 /100
Christopher’s approval rate is just above average, putting Christopher in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to the CEOs of all other companies in Los Angeles. Christopher Myers is well regarded by employees for the Outlook Citizens Business Bank offers, and ranks among the Bottom 25% of CEOs by employees in that category. When compared to Citizens Business Bank’s competitors, Christopher Myers ranks just above Penns Woods Bancorp’s CEO Richard Grafmyre. With Christopher’s leadership, Citizens Business Bank employee respondents are most happy about their Outlook and Leadership. Christopher was rated slightly below average for Retention.
Citizens Business Bank Leadership
Christopher Myers CEO / President
Christopher Myers serves as the CEO / President of Citizens Business Bank.
Cecilia Tsoflias VP, FX Sales
Cecilia Tsoflias serves as the VP, FX Sales of Citizens Business Bank. Cecilia started at Citizens Business Bank in Aug... read more
David Harvey COO
David Harvey serves as the COO of Citizens Business Bank. David started at Citizens Business Bank in January of 2010.... read more
Richard Thomas CFO
Richard Thomas serves as the CFO of Citizens Business Bank. Richard started at Citizens Business Bank in December of... read more
Craig Nelson Senior Vice President
Craig Nelson serves as the Senior Vice President of Citizens Business Bank. Craig started at Citizens Business Bank in... read more
Thomas Baker Executive Vice President
Thomas Baker serves as the Executive Vice President of Citizens Business Bank. Thomas started at Citizens Business Bank... read more
David Didier Senior Vice President
David Didier serves as the Senior Vice President of Citizens Business Bank.
Hector Gutierrez Executive Vice President / Deputy Chief Credit Officer
Hector Gutierrez serves as the Executive Vice President / Deputy Chief Credit Officer of Citizens Business Bank. Hector... read more
Bryan Ward Vice President / Credit Officer for Commercial Real Estate, C&I, and SBA Loans
Bryan Ward serves as the Vice President / Credit Officer for Commercial Real Estate, C&I, and SBA Loans of Citizens... read more
Citizens Business Bank Salaries
How much does Citizens Business Bank pay?
How much do people at Citizens Business Bank get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Citizens Business Bank is $104,107, or $50 per hour, while the estimated median salary is $113,064, or $54 per hour.
At Citizens Business Bank, the highest paid job is a General Counsel at $247,708 annually and the lowest is a CS Rep at $38,384 annually. Average Citizens Business Bank salaries by department include: Engineering at $129,197, Finance at $77,008, Business Development at $80,917, and HR at $102,021. Half of Citizens Business Bank salaries are above $113,064.
2 employees at Citizens Business Bank rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 6 ratings) while 2 employees at Citizens Business Bank rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 2 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $62k | $62k | 1st Percentile |
20th Percentile $88k | $88k | 20th Percentile |
40th Percentile $109k | $109k | 40th Percentile |
60th Percentile $206k | $206k | 60th Percentile |
80th Percentile $295k | $295k | 80th Percentile |
100th Percentile $397k | $397k | 100th Percentile |
$104,107*
Average Compensation
$113,064*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Citizens Business Bank Salaries by Department
Diversity & Inclusion at Citizens Business Bank
The Diversity score provides insights into how diverse employees feel and rate their work experience at Citizens Business Bank across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Citizens Business Bank Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
Citizens Business Bank PTO
Citizens Business Bank PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Citizens Business Bank Careers
Citizens Business Bank Jobs
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Overview of Candidates Interested in Citizens Business Bank on Comparably
Candidates By Department
Finance | 100% |
|---|
Candidates By Location
Frequently Asked Questions regarding Citizens Business Bank
What is Citizens Business Bank address?
Citizens Business Bank location is at 701 North Haven Avenue
Who is the CEO of Citizens Business Bank?
Citizens Business Bank CEO is Christopher Myers, their score by employees is 67
What is Citizens Business Bank eNPS?
The eNPS for Citizens Business Bank is -50
What is Citizens Business Bank revenue?
Citizens Business Bank revenue is $329M
What is the salary for Customer Service Manager in Citizens Business Bank?
Customer Service Manager average salary in the US is 84k
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