Creative Channel Services FAQs

In the upper right-hand corner of the page, click on your e-mail/username.

Click "View Transcripts.

Your transcripts will appear as below.

Note:Your transcript may be broken up into multiple pages.

CyberScholar.com is an interactive, product-education and engagement resource created just for retail sales professionals. The site's FREE training and activities will help you improve your selling skills and build your product expertise.

The vendor list changes periodically, but you will always see top manufacturers representing a cross section of product categories. New product training and quizzes are posted each month, with most new content going up on the 1st day of the month.

In order to start a task in MobJob, you must be at the location where you are to complete the task. If you aren't at the location, you will be unable to start the task.

Ensure that your phone's location services or GPS are enabled.

Open up yourfavorite Maps application and ensure that your current location is accurate.

If you have done both of the steps above, please open a ticket and we will do our best to assist you.

If you don't remember your username for MobJob, please follow the Forgot Username? link and enter your email address. Click on theSubmit button. On the next page, click on theRecover username by Emailbutton, and your username will be emailed to you.

CyberScholar is managed by Creative Channel Services, a leading retail marketing agency focused on helping retail professionals sell our clientsproducts most effectively. You can learn more about us at www.creativechannel.com.

The CyberScholar Learning Network is the platform that connects manufacturers with retail sales associates from hundreds of retailers and thousands of stores. The platform enables the easy consolidation and distribution of training materials, which helps manufacturers, retailers and retail salespeople serve customers better.

Unlike simple product information, CyberScholar training generally consists of a learning module with interactive screens of information, followed by a quiz to test your knowledge and see what you have learned. You can then keep track of what you've learned over time via your own personal report card and transcript.

While CyberScholar is free to retail salespeople, manufacturers pay to have their training listed on the site. If you don't see a brand you sell, contact the manufacturer's representatives and tell them you'd like to see their training on CyberScholar.

If you don't remember your passwordfor MobJob, please follow the Forgot Password? link and enter your email address. Click on theSubmit button. On the next page, click on theReset password by Emailbutton, and your new passwordwill be emailed to you.

If you would like to update your password:

Log in to the Profile system with your new password.

Navigate to Account -> Update Password

Enter your current password, your new password, and your new password (again).

Click the checkbox and your password will be updated.